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Level 1

2 points

iPad2 not connecting to 2.4Ghz Wireless Networks

My issue is that without any updates from Apple, my iPad2 stopped connecting to my home wireless. I have a MediaLink 2.4 Ghz Wireless N router. I have done everything from "Forget this Network" to Rest Network Settings" to wipe the whole iPad and nothing has resoved the situation. I am running IOS 7.0.4 (the latest). I have even called MediaLink and they had me try a few things, but still nothing works. The iPad will connect to SSID's that run on the 5Ghz frequency or any dual band wireless routers (ie those that broadcast SSID's at the 2.4 and 5 Ghz frequencies). I have an open ticket with Apple and now dealing with the product engineers for about 3 weeks. They have finally recognized this as a code issue with 7.0.4 IOS. I am awaiting a fix. Apple also acknowledged that this is a software problem and that mulitiple people are affected. Stay tuned for an update to IOS for the fix......

iPad 2, iOS 7.0.4

Posted on Jan 14, 2014 6:45 AM

Best reply

Lasse_Moell

Level 1

4 points

Posted on Mar 13, 2014 2:46 AM

Sigh, I have tried to help a friend with exactly the same problem! At first I thought it was a simple user error, and expected beeing able to fix this in a few minutes. After spending 4 hours trying to diagnose the problem, I found that the transmitted power from the iPad is extremely low on 2.4 GHz, and it WILL connect if one hold the iPad extremely close to the router! This is verified on 3 different 2.4GHz routers/nets. Now just to be dead sure, I even tried at a different location, where 2.4 and 5 GHz were available, no problem connecting at 5 GHz but no luck with 2.4GHz. I even used my Agilent spectrum analyzer and could not see any signals at 2,4 from the iPad but strong signals using my iPhone4s connecting to the same net.

It would be very interesting if you could try connect to your 2.4 GHz net by placing the iPad ontop of your router just to confirm my findings...

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122 replies

Nov 5, 2016 4:16 AM in response to gloede99

My iPod touch 5 had this exact same issue when I got home yesterday spent ages looking for fixes, resetting settings and routers etc etc, and found it'll connect if I place it on the router, with redixulousky slow connection, but reject the password from further away.

Luckily it coincides with me getting a new ISP and router next week, but this is super inconvenient.

I haven't just updated the iOS, that was done many weeks ago, so literally no idea what has triggered this. Can the 2.4ghz hardware fry separately from the 5ghz? Will there ever be a fix?

gloede99 Author

Level 1

2 points

Feb 6, 2017 1:25 PM in response to scrog515

This is why my family has moved on from Apple. We all now have Andriod devices.

iPad2 not connecting to 2.4Ghz Wireless Networks