iTunesHelper.exe - System Error

Hi,

I am getting an error message when logging into my system after iTunes is installed:

Error Message is:

The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem.

I have narrowed the problem down to having another software program installed called Objective, Objective runs on startup a program called WinTalkSessionWatcher.exe that uses MSVCR90.dll, I have found that if iTuneHelper runs before WinTalkSessionWatcher all is ok but if WinTalkSessionWatcher runs first than the error occurs.

Does anyone else get this and how can this be fixed?

Regards

Rodney

Posted on Jan 16, 2014 9:02 PM

20 replies

Rodney2008 Author

Level 1

0 points

Jan 28, 2014 2:09 PM in response to turingtest2

I have just build a Windows 8.0 VM and tried again, I get the same problem every thing works ok manually, but not through SCCM.

Rodney

turingtest2

Level 10

278,119 points

Jan 28, 2014 4:20 PM in response to Rodney2008

Stick a link to the thread in a follow-up to your bug report.

tt2

Rodney2008 Author

Level 1

0 points

Jan 28, 2014 4:34 PM in response to turingtest2

I have added new information to the bug report and will wait and see what happens.

Thanks tt2

Rodney

turingtest2

Level 10

278,119 points

Jan 28, 2014 4:36 PM in response to Rodney2008

You're welcome. 🙂

tt2

Rodney2008 Author

Level 1

0 points

Mar 31, 2014 9:31 PM in response to Rodney2008

OK, I have just tested Apple Application Support 11.1.5 and it installed ok under SCCM.

Rodney

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iTunesHelper.exe - System Error