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Level 1

0 points

Internal superdrive not working after clean install of mavericks

First, thias has happend after upgrade to Mavericks as well with several other users has experienced. And for stating an obvious thing, adding comment to that you are experiencing the same problem WILL NOT HELP YOU or ME!

Comments like:

Its time to get an external drive then!

Is not helping, and it is also wrong. Do NOT POST that BS here! The drive is there, should work fine in Mavericks as it did in Mountain Lion!

Telling me to install a software that only checks the region code like some has done in other questions regarding the same matter is futile.

Or linking to any apple help pages i am sure will be a waste of time, since i've tried them already.

But if you have the solution at hand, please do bring it on. I have posted just about all intel i can gather of my mac here now, some of the info is in Norwegian, since this is the language i use.

The drive is visible in disc tools, but i cannot do anything in disc tool to activate it or anything (by finding it there and getting info from it, it sure communicates, but seems to be powerless).

Now i have tried everything i can think of: clean installation, resetting SMC several times (if it worked or i used the right command sequence i am not sure, since it stays dead still). I have tried resetting NVROM. I have tried DRUTIL in terminal. Tried just about anything exept searching for frameworks folder in the system directory to find an .plist and edit HeX codes (Dont wanna mess to much with that, not my area of expertiese) But if it helps i will.

Eject button is unresposive, which gives me the clue that there are some programatical with maybe the EFI/BIOS or what to call it, but i am not sure how to boot into that to check its options. I can push a disk just about half way in before it stops.

I've installed rEFIt to see if i can make sence of this and check if i can use that to do any trick, i dont know.

The only thing i am certain of is that since Apple no longer wants to beliver laptops with internal disc players, they forgot to think of all the people with older macs that still has. Or they forgot to mention that this update is not adviseble for older books.

Info on the macbook pro:

15 inch, mid 2009

Modellnavn: MacBook Pro

Modellidentifikator: MacBookPro5,3

Prosessornavn: Intel Core 2 Duo

Prosessorhastighet: 2,8 GHz

Antall prosessorer: 1

Totalt antall kjerner: 2

Nivå 2-buffer: 6 MB

Hukommelse: 8 GB

Busshastighet: 1,07 GHz

Start-ROM-versjon: MBP53.00AC.B03

SMC-versjon (system): 1.48f2

Serienummer (system): W80060C6B22

Maskinvare-UUID: 8BAB4AE9-55B5-53C2-98AA-95C57B02FCC8

Sudden Motion Sensor:

Tilstand: Aktivert

*** Report for internal hard disk ***

Current GPT partition table:

# Start LBA End LBA Type

1 40 409639 EFI System (FAT)

2 409640 244602935 Mac OS X HFS+

3 244865080 732506415 Mac OS X HFS+

4 732506416 733775959 Mac OS X Boot

5 733775960 976510983 Apple RAID

6 976510984 976773127 Mac OS X Boot

Current MBR partition table:

# A Start LBA End LBA Type

1 1 976773167 ee EFI Protective

MBR contents:

Boot Code: None

Partition at LBA 40:

Boot Code: None (Non-system disk message)

File System: FAT32

Listed in GPT as partition 1, type EFI System (FAT)

Partition at LBA 409640:

Boot Code: None

File System: HFS Extended (HFS+)

Listed in GPT as partition 2, type Mac OS X HFS+

Partition at LBA 244865080:

Boot Code: None

File System: HFS Extended (HFS+)

Listed in GPT as partition 3, type Mac OS X HFS+

Partition at LBA 732506416:

Boot Code: None

File System: HFS Extended (HFS+)

Listed in GPT as partition 4, type Mac OS X Boot

Partition at LBA 733775960:

Boot Code: None

File System: HFS Extended (HFS+)

Listed in GPT as partition 5, type Apple RAID

Partition at LBA 976510984:

Boot Code: None

File System: HFS Extended (HFS+)

Listed in GPT as partition 6, type Mac OS X Boot

Info on the superdrive:

HL-DT-ST DVDRW GS23N:

Firmwarerevisjon: SB03

Sammenkobling: ATAPI

Støtte for brenning: Ja (Apple-levert stasjon)

Buffer: 2048 kB

Leser DVD: Ja

Skriver CD: -R, -RW

Skriver DVD: -R, -R DL, -RW, +R, +R DL, +RW

Skrivestrategier: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

Sata drive info:

HL-DT-ST DVDRW GS23N:

Modell: HL-DT-ST DVDRW GS23N

Revisjon: SB03

Serienummer: KZ6A13F0615

Native Command Queuing: Nei

Ekstern stasjon: Nei

Strøm av: Ja --> Translated it says power off: Yes, i have no clue in what reference it has

Async-melding: Nei

Eriks-MacBook-Pro:~ eriklthor$ drutil info

Vendor Product Rev

HL-DT-ST DVDRW GS23N SB03

Interconnect: ATAPI

SupportLevel: Apple Shipping

Cache: 2048k

CD-Write: -R, -RW, BUFE, CDText, Test, IndexPts, ISRC

DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW, BUFE, Test

Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

Eriks-MacBook-Pro:~ eriklthor$ drutil status

Vendor Product Rev

HL-DT-ST DVDRW GS23N SB03

Type: No Media Inserted

Eriks-MacBook-Pro:~ eriklthor$ drutil getconfig

Vendor Product Rev

HL-DT-ST DVDRW GS23N SB03

Media: None

GetConfiguration returned 152 bytes.

00000000 00 00 00 98 00 00 00 00 00 00 03 34 00 11 00 00 |...........4....|

00000010 00 15 00 00 00 16 00 00 00 14 00 00 00 13 00 00 |................|

00000020 00 1A 00 00 00 1B 00 00 00 2B 00 00 00 10 00 00 |.........+......|

00000030 00 09 00 00 00 0A 00 00 00 08 00 00 00 02 00 00 |................|

00000040 00 01 0B 08 00 00 00 07 01 00 00 00 00 02 07 04 |................|

00000050 02 00 00 00 00 03 07 04 09 00 00 00 00 37 03 04 |.............7..|

00000060 00 0F 00 00 01 00 03 00 01 04 05 04 01 00 00 00 |................|

00000070 01 05 07 04 00 00 00 00 01 08 03 0C 4B 5A 36 41 |............KZ6A|

00000080 31 33 46 30 36 31 35 20 01 0C 03 10 32 30 30 39 |13F0615 ....2009|

00000090 30 32 32 34 31 32 33 34 |02241234 |

Current Profile: 0

Feature 0000h: Profile List

Raw Feature Descriptor:

00> 00 00 03 34 00 11 00 00 00 15 00 00 00 16 00 00

10> 00 14 00 00 00 13 00 00 00 1A 00 00 00 1B 00 00

20> 00 2B 00 00 00 10 00 00 00 09 00 00 00 0A 00 00

30> 00 08 00 00 00 02 00 00

Feature descriptor version: 0

Feature descriptor length: 52

Feature is persistent

Feature is current

Profile List:

0011h DVD-R Sequential Write once DVD using Sequential recording

0015h DVD-R DL Sequential DVD-R Dual Layer Sequential Recording

0016h DVD-R DL Layer Jump DVD-R Dual Layer Layer Jump Recording

0014h DVD-RW Sequential Re-recordable DVD using Sequential recording

0013h DVD-RW Restricted Re-Recordable DVD using Restricted Overwrite

001Ah DVD+RW DVD ReWritable

001Bh DVD+R DVD Recordable

002Bh DVD+R Double Layer DVD+R Double Layer

0010h DVD-ROM Read only DVD

0009h CD-R Write once CD capable

000Ah CD-RW ReWritable CD capable

0008h CD-ROM Read only CD capable

0002h Removable disk Writable disk capable with removable media

Feature 0001h: Core Feature Descriptor

Raw Feature Descriptor:

00> 00 01 0B 08 00 00 00 07 01 00 00 00

Feature descriptor version: 2

Feature descriptor length: 8

Feature is persistent

Feature is current

Validation of EVPD, Page Code, and the 16-bit Allocation length fields as described in [SPC-3] are not supported

Device Busy Event is supported

Physical Interface Standard:

00000007h Serial ATAPI

Logical Unit shall support the following commands:

INQUIRY

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

MODE SELECT

MODE SENSE

REQUEST SENSE

TEST UNIT READY

Feature 0002h: Morphing

Raw Feature Descriptor:

00> 00 02 07 04 02 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

Operational Change Request/Notification Class Events of GET EVENT/STATUS NOTIFICATION are supported

Logical unit supports only polling of GET EVENT/STATUS NOTIFICATION (Immed bit set to one).

Logical unit shall support the following commands:

GET CONFIGURATION

GET EVENT/STATUS NOTIFICATION

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (partial class 3 support)

Feature 0003h: Removable Medium (Logical Unit contains removable media)

Raw Feature Descriptor:

00> 00 03 07 04 09 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

Loading Mechanism: Caddy/Slot type loading mechanism

Eject bit is set (unit can eject media)

Prevent Jumper bit is clear (media can be inserted)

DBML bit is clear

Lock bit is set (media can be locked in unit)

Logical Unit shall support the following commands:

MECHANISM STATUS

PREVENT/ALLOW MEDIUM REMOVAL

SEND EVENT (class 4 fully support)

START/STOP UNIT

Feature 0037h: CD-RW Media Write Support

Raw Feature Descriptor:

00> 00 37 03 04 00 0F 00 00

Feature descriptor version: 0

Feature descriptor length: 4

Feature is persistent

Feature is current

Subtype0 is supported

Subtype1 is supported

Subtype2 is supported

Subtype3 is supported

Subtype4 is not supported

Subtype5 is not supported

Subtype6 is not supported

Subtype7 is not supported

Feature 0100h: Power Management

Raw Feature Descriptor:

00> 01 00 03 00

Feature descriptor version: 0

Feature descriptor length: 0

Feature is persistent

Feature is current

Logical Unit shall support the following commands:

GET EVENT/STATUS NOTIFICATION (Power Management class)

START STOP UNIT (power condition field)

Power Condition Mode Page (1Ah)

Feature 0104h: Microcode Upgrade

Raw Feature Descriptor:

00> 01 04 05 04 01 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is not persistent

Feature is current

Drive does support validating 5-bit mode field of READ BUFFER and WRITE BUFFER commands.

Logical Unit shall support the following commands:

READ BUFFER (mode 03h)

WRITE BUFFER (mode 07h)

Feature 0105h: Time-out

Raw Feature Descriptor:

00> 01 05 07 04 00 00 00 00

Feature descriptor version: 1

Feature descriptor length: 4

Feature is persistent

Feature is current

G3Enable bit and the Group3 Timeout field are not supported

Logical Unit shall support the following commands:

Timeout and Protect mode page

Feature 0108h: Logical Unit Serial Number

Raw Feature Descriptor:

00> 01 08 03 0C 4B 5A 36 41 31 33 46 30 36 31 35 20

Feature descriptor version: 0

Feature descriptor length: 12

Feature is persistent

Feature is current

Serial Number: KZ6A13F0615

Feature 010Ch: Firmware Information

Raw Feature Descriptor:

00> 01 0C 03 10 32 30 30 39 30 32 32 34 31 32 33 34

10> 35 36 00 00

Feature descriptor version: 0

Feature descriptor length: 16

Feature is persistent

Feature is current

Firmware creation date: 12:34:56 02/24/2009

Device Config complete.

MacBook Pro (15-inch Mid 2009), OS X Mountain Lion (10.8.2)

Posted on Jan 18, 2014 6:48 AM

25 replies

Olemacr

Level 1

8 points

Jul 9, 2014 4:26 PM in response to erikgutten

This may not answer your problem to your satisfaction however it might explain why the drive will not work. I purchased a new 21.5 in iMac recently and since they no longer have a drive installed ( you can buy one from Apple for $80.00) I suspect there is no driver in the Maverick OS thus no worky in older Macs. By the way I sent it back and bought a Mac with the drive!

Thanks Apple!!!!

Oct 24, 2014 9:47 AM in response to erikgutten

I know that I am pretty late to this party, but in case you still have this issue, here is what worked for me:

1. open terminal and type (but don't hit return): drutil eject internal

2. Slide disk into unresponsive slot (mine was completely unresponsive, as if the drive wasn't getting any power) as far as it will go, and with a credit card (or something that can aid in pushing the disk into the slot further) begin to kind of move the disk around on the spring mechanism that you can kind of feel the disk pushing against

3. hit return on the command in terminal (from step 1) and it should come back to life!

With step 2, In the event that your disk can only go in part way before pushing up against something blocking it, push the disk against that blocker as hard as you can and then do step 3. (see the comment from "whelanska" on Feb 6, 2014 @ 4:39 PM) superdrive won't draw discs in

This might take a few tries, but trust me it totally works! I was so stoked when I revived my drive last night after pouring through these user forums trying to find a solution and attempting everything every page told me to try.

Nov 25, 2014 9:42 AM in response to mavasquez

This worked for me, thanks

Jan 20, 2015 8:58 PM in response to mavasquez

Worked for me too! Thank you!

Feb 3, 2015 9:07 AM in response to erikgutten

If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that might help, even though it's not specifically for that problem, it seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.

Please let us know either way, whether the firmware update helps or not in your situation.

Apr 20, 2015 1:18 PM in response to Dave in Minnesota

Nothing has helped me. My internal superdrive in my 2010 iMac quit working the minute I upgraded to 10.9. It will recognize DVD but will not burn anything. It always comes up with medium sense errors. It will take discs in and eject but just not burn. I have used different media and tried to burn files that I had previously burned all with no success. I thought about upgrading to Yosemite but I see where people are having the same problems with it.

Jul 1, 2015 6:59 PM in response to erikgutten

G'day Erik I had the same problem and like you I found it very frustrating

I went to system preferences and double clicked on the CD/DVD Icon and under the set up options I found that the DVD was set up to launch DVD player on insertion

I changed this to 'ignore' and it worked hope this helps you🙂

Oct 11, 2016 5:00 AM in response to erikgutten

Superdrive no graba dvd +r dl, sí cd y dvd +r.

Soy un simple usuario y hasta que no he tenido el problema no sabía distinguir los diferentes estándares, de hecho, era el primer dvd que grababa desde que que adquirí mi equipo en 2011 (mbp 17'). Hasta ahora lo había venido haciendo con mi iMac hasta que tuve que deshacerme de él (rompió). Migré a Mavericks y desconozco a qué se debe el problema, ya que nunca antes intenté grabar con este equipo DVD +R DL en concreto. Mis conocimientos son elementales, solo puedo indicarte la versión del firmare: SB07 por si te sirve de algo, que no coincide con la tuya a pesar de ser la misma unidad. Saludos.

MacBook Pro

17 pulgadas, mediados 2010

Procesador 2,53 GHz Intel Core i5

Memoria 4 GB 1067 MHz DDR3

Gráficos Intel HD Graphics 288 MB

Software OS X 10.9.5 (13F1112)

HL-DT-ST DVDRW GS23N:

Revisión del firmware: SB07

Interconexión: ATAPI

Soporte de grabación: Sí (unidad enviada por Apple)

Caché: 2048 KB

Leer DVD: Sí

Grabar CD: -R, -RW

Grabar DVD: -R, -R DL, -RW, +R, +R DL, +RW

Estrategias de escritura: CD-TAO, CD-SAO, CD-Raw, DVD-DAO

rjh333

Level 1

4 points

Oct 15, 2016 6:19 AM in response to erikgutten

My MacBook Pro Mid 2010 is doing the same thing it also says power off????

Eric Root

Level 10

684,057 points

Oct 16, 2016 9:34 AM in response to rjh333

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

Internal superdrive not working after clean install of mavericks