My iPhone 5s won't turn on or charge

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YOU JUST SAVED MY LIFE! OH MAN! I WAS TERRIFIED! I thought it was the new software, or my battery was drained, or my charger sucked....Thank you. I wish I could tip you!

This happened to me, and I booked in to go to the genius bar then thought id google it and this came up- held down both buttons and its on! you guys are the genius's thank you all!!! 🙂🙂🙂

Hi clarkfromscotland -

I have been having the same problem with my iphone 5s (if I turn it off, when I try to turn it back on I get the apple logo and then blue - green - pink on the screen, infinitely). Anyhow I was told by Apple that the logic card in the phone is failing - fix is full replacement of the phone.

FYI - if my phone gets in this loop I can get it back on by plugging it in with the charger and doing a reset (hold down power and home buttons for 10-20 sec til apple logo comes on).

hope this helps!

Thank you, the reset worked and now all back to usual.

So simple when you know how!

Thank you X 100. I was about to DIE! 😍

Thanks bunch JimHdk. I was scared when iPhone 5s died. Your tip helped to get it back on

Amazing! Thank you mate. This was helpful JimHdk

thank u....it worked... i was so worried... can i turn it off now?

I had this same thing happen overnight. I was using it a lot yesterday, texting and calls, checking. I did all the app updates around 8 pm then charged it before going to bed.

After reading this, I did the reset and now it's working again. Phew!

Mother's Day is not a good day for my phone to die!

@aitizazbabar Yes, you can turn it off.

I've had this problem with my iPad, bring it into Apple, and they will give you a new one, they will get your apps back provided you have a backup. Sorry to say, your iPhone is dead, and as the fine folks at Apple said, it's one in 10,000,000.

To RSue23:

Hmmm. I think if it's doing that routinely, and it's not a bug that's been fixed through software updates by now, I would suggest you have Apple replace the phone, if they are still willing to. It might very well be a logic board problem after all. With time, it might not resolve the problem by doing the restart thing anymore and then will Apple still replace it? Doubtful. If you let it go on too long, and it continues to happen periodically, Apple might not be willing to replace it anymore. They only have a very limited warranty on the phones.

I got the blue screen crash while using my 5S, and it wouldn't restart properly with Home + Power buttons.

I tried restoring it through iTunes, but even that failed with an unknown error (4000).

I brought it into the Apple store and they said they believed it since it wouldn't even charge or boot up, it was a logic board issue, but that it could be replaced as an Out of Warranty replacement (~$320 CAD). I said I'll think about it and went home with my phone.

A few days later as I prepared to get ready to go to the store to buy a replacement, I tried to turn my phone one last time and was able to see an empty battery graphic! I plugged it in for a few minutes, and it booted up just fine.

So, if your phone was previously charged and you know for a fact it had some battery but won't turn on, perhaps give it 48-72 hours to drain itself (after trying to reboot / restore). Don't know why these state of events occurred, but I can't complain with a working phone.

Well, unfortunately it went back to not working a few hours after. It had charged to 100% fine. I put it down and when I went to use it again, it wouldn't turn on, so I'm guessing it crashed again.

I'm going to try and let the battery drain over 48 hrs again, to see if I can get it to charge/boot from empty like before, then back it up through iTunes