I also have the missing MSVCR80.dll after a failed update but before following the suggested repair method could anyone tell me if all the cd's that I have downloaded will disappear. I have not purchased from iTunes so I'm not sure if my music is on any database or will there still be backup files in explorer?
iPod classic, Windows 7, Dell with Intel core 7 +8gb Ram
Where do you put in run as administrator I tried right clicking everything
Depending on the build of Windows you might need to press ctrl or shift when right-clicking. If your account is already an administrator then you might not need to worry.
tt2
I'm pulling my hair out here! 2 days working on this. I've tried the various sequences recommended 7 times. Used the Microsoft Fix it recommendation as well all to no avail.
Anyone else???
I guess you've tried this then.... Using the slightly more detailed process outlined in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8. It may help to use safe mode if you find yourself unable to remove any of the folders recommended in the instructions.
Offhand I don't have any other suggestions, but I'll keep my eyes open for anything else that might help.
tt2
Hi Turingtest2, it seems that you have solved most of the issues but, possibly because you can't know what folk are actually doing, it seems to me that iTunes really need to get their act together to sort this issue out as a changed update. I have had 40 contacts through my question alone and there must be other queries bringing out similar replies. I had the update arrive on my laptop tonight and yes it did not work and I got the same MSVCR80 message. I would have thought that the update would have been withdrawn but seemingly it has not. I will never trust an iTunes update again, especially if I have to spend so much time sorting out the problem. TT2, you deserve a massive payout from iTunes and if iTunes is reading this then please get your act together and test further updates before they become a virus.
Well put RealChew and another big thanks to Turingtest2, you helped me and so many others. And, TT2, as you suggested, I submitted feedback to Apple Support about this issue in hopes that they would either correct the update or, at the least, stop sending it out, but I've yet to get any response.
TT2 thanks again!!
turingtest2 wrote:
Offhand I don't have any other suggestions, but I'll keep my eyes open for anything else that might help.
This? https://discussions.apple.com/thread/5818994?answerId=24650312022#24650312022
tt2
Thanks that worked like a charm and you wrote it so it was easy to follow. I wish I had looked this up before the all day event of trying to reinstall and restore previous backups of my PC.
Thank you!!
I think I got it! Thanks to all for the needed help. There must have been a major problem for so many to have the same thing happen...who knows! I appreciate your help!
Thanks turingtest2 that so works when updating software
Thanks! turingtest2... It worked after I uninstalled all Apple Inc. software (except iCloud, QuickTime, Safari).
Unfortunately it did not work for me. This frustrating and Aggravating. I wish apple would just release a fixed update.
Worked perfectly, thanks so much!
Samir214 wrote:
Unfortunately it did not work for me. This frustrating and Aggravating. I wish apple would just release a fixed update.
Have you tried the slightly more detailed process outlined in HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8? It may help to use safe mode if you find yourself unable to remove any of the folders recommended in the instructions.
tt2
When solving MSVCR80 issue will I lose my downloads
