Previous 1 2 3 4 Next 45 Replies Latest reply: Oct 19, 2015 10:54 AM by NandoChile Go to original post
  • Gary Scotland Level 6 (12,753 points)

    The export module in Keynote has a well publicized bug.


    Apple announced in December that they will provide a 6 month continuous series of updates during the first 6 months of 2014. The first of those updates was issued a few weeks ago (6.1) which successfully resolved a number of issues, so we have untill July to discover if there schedule is on track.


    My advice is;  use version 5 for current projects created in version 5, and update and test version 6 when new versions are issued until export is finally fixed.

  • JohnnyRyce Level 1 (0 points)

    Another workaround:


    Open Quicktime and record a screen capture. Then play your Keynote presentation and record your voice over. Then you can import your quicktime file into iMovie the same way you would've after Keynote exported your voice over.

  • dzhukov Level 1 (0 points)

    Have the same issue here. But it hangs, not crashes.

  • supportVII Level 1 (25 points)

    same problem, often when using mission control while exporting presentation

  • simirilium Level 1 (0 points)

    One very, very, very annoying workaround 'till Apple get this right is:


    1. Have a screencapture software working (Screenflow, Quicktime, etc.)

    2. Start recording

    3. Open your presentation on Keynote

    4. In Keynote, go to Play > Play recorded slideshow


    Then wait.


    Yes, it's really stupid. But better than re recording something.


    I'll just leave it during launch and come back after, but yeah, stupid.


    And Keynote 6.0 was working just fine! How were they able to crash something that is working!?


    Well... software development... that is not that uncommon


    Oh well. Hopefully they will come up with a update ASAP. Love the keynote. But I need to export!

  • simirilium Level 1 (0 points)



    This helped me most of the time. Try out:


    1. If if crashes, just force quit and reopen.

    2. Then when exporting, DO NOT CHANGE THE FILE NAME!


    I don't know why, but when I change the file name, that's when it crashes!


    When you export it defaults to the file name. Leave it like that. You can even save in a different folder, but DO NOT change the file name!


    Now, I don't know if this will work for everyone. But for me worked

  • whatnow1962 Level 1 (0 points)

    Friends, Thank You! Over 1000 views. I appreciate everyone's generosity in helping me get Apple's attention. This issue is critical to my use of Keynote. Now, how long before it's fixed and WHO GETS FIRED FOR THIS CATASTROPHE AND MASSIVE WASTE OF LOYAL CUSTOMER TIME. Shame on Apple! Resurrect Steve.

  • LoganGorilla Level 1 (0 points)

    I've found a solution - when you export to Quicktime select 'Custom' and use 'ProRes 422' instead of H.264


    This seems to export ok.  I'm guessing the H.264 exporter is bung.


    The ProRes fie size is going to be way bigger.  But you can always re-encode the video back into H.264 using the Quicktime app.


    Hope that helps!

  • MarkW05 Level 1 (5 points)

    Thanks! That works for me. I haven't tried the video file on another machine, esp Win, yet to test compatibility.


    As you said, the file is big! A 2.7Mb Keynote file with a few images and animations became 2Gb movie!

  • LoganGorilla Level 1 (0 points)

    To watch ProRes on Windows the PC will need the Quicktime ProRes Decoder installed.



    But just use Quicktime on your Mac to 'export' and it will convert it to a more friendly format.

  • MarkW05 Level 1 (5 points)

    I forgot to post an update, I did use QT to re-export the video and the 2Gb file became a more manageable 84Mb.


    Thanks for the link.

  • fotomomo Level 1 (0 points)

    The solution to export to Pro Res 422, manages to keep even the exact timing between a transition and the other? Or just avoid the crash Keynote?

  • J.J. Joester Level 1 (0 points)

    This has been a huge problem for us. We fequently used Keynote in our client work and would finish to a quicktime export. If the software is unreliable, it is useless to us. End of story.

  • whatnow1962 Level 1 (0 points)

    I am in total agreement with your comment. The software is USELESS. I have a huge queue of slideshows waiting to be turned into video for posting on YouTube. My classroom is getting behind on assignments. The export to ProRes solution is not always workable because it generates a huge file and sometime still crashes too.

  • krs1171 Level 1 (0 points)

    My work around for now is to screen-record the lessons. I play back the recorded slideshow and then use quicktime to screen record. Quicktime doesn't, by default, let you record the system audio--but there is a plugin called Soundflower which does.


    This is a bit of a pain because I convert them to MOV files in real-time, whereas export used to be really fast. But at least I'm not crippled while waiting for export to be fixed. My lessons play find on screen, I just can't export them.