Bent iPad Air

Yes, this is an old thread. Two years-old apparently. However, and still using the very same iPad Air that I had a problem with when I started this thread, I have some more perspective. What follows are my conclusions.

1. I remember thinking that the problem might have had something to do with faulty batteries or bad temperature-handling. At this point, I seriously doubt that's the case. As somebody else claimed in another forum a few years ago, that's just not how physics works (just imagine the amount of heating that you'd need in order to bend aluminum).

2. My theory, in my own case in any of the one's who have been posting here, is that the damage has been produced by the action of some external force, whether by objects, whether by the own user without having noticed (again, according to Physics 101, it's just impossible to bend an iPad, which was intact when it came out of the box, by magic). This is basically the argument that Apple used when they contacted me by phone and email years ago, saying, in short, that the iPad was intact when it came out of the box and then was not, therefore it's the user who is to blame.

3. However, and this is the important turnaround, while it's factually correct that the iPad was intact before and any damage on it might have be caused by the user, it's not, in anyway, enough reason to stop blaming Apple. I suspect (again, I have been using the same iPad in those far-than-optimal conditions for two years now, so I have a little more perspective on the case) that this must have been a very faulty batch of aluminum, or there must have been at least some building/design errors in the way these particular units were manufactured. I claim this because the matter of the fact is that I never treated (and I'm sure it must be the same with everybody who have posted in this thread) my iPad Air in a different way, comparing to all the iPads that I had before, which were no less than three (in my opinion, that's a fair number to indicate that I know how these things work, how to use them and how to treat them.). My suspicion is that because of the factors that I've just mentioned (design/manufacturing/material issues), it was incredibly easy for these specific iPads to get bent under normal circumstances of use, compared to all the iPads (at least in my case) that I used before. I'm talking, for instance, about carrying the iPad on a backpack or leaving it under some light objects. (These are just examples, but truth be told, I did that with my 1st-gen iPad, iPad 2 and 3rd-gen iPad and never had any issue).

4. Because of my previous point I think that Apple should, at least, analyze our units, examining its internal hardware configuration and the quality of the material employed—in short, some physical tests. However, and this is very important to notice, despite the fact that Apple contacted me and apparently tried to work things out, they never were prone to have a close look at my device. The only thing I asked them was to receive my unit and analyze it in situ. However, that was never the case and they only limited themselves to watch the pictures that I posted in this same thread, which is just plain absurd and no different from the kind of superficial “diagnosis” that you cold make browsing the web from your comfortable chair.

That's all I can say for now.

Greetings.

Would you mind reading my last post? Your example is just absurd.

I know you were not replying to me, but still, the assumption that you made quoting the original post and making that comment implies that we all here are BSers—and that's just not the case.

By the way, I received an update on my e-mail about user Peih12 posting an interesting comment on this thread. However, I don't see nothing here.

I will quote the reply just in case:

«I guess you don't have the same problem with your ipad as we "bend-gaters" have. That is why you was not in the right context, and you didn't reply seriously.

I my case : my ipad has been used at home, only at home, and it has always been in the Targus-case that is made for Ipad air 2. So my ipad has not been affected by any other object which could bend the ipad.

And an important point : the technical guy told me that iPad can not be bent by overheating because it must be 1000 degrees hot before aluminium bends. We, users og iPad can never be capable to burn something up to 1000 degrees. And what is the point to try to do that and then complain Apple!?

And another point : The same technical guy told me that it is not possible to bend the bent iPad back (so it is flat again) by using any kind of physical force. If is not possible bending it back by physical force, so how could the Ipad be bent in the backpack when let say we have the iPad in the backpack with other objects?

The most disappointed thing is that Apple (or store selling apple products) do not take any analyse, or do something to find out why some iPad were bent. They just claim that the users must have done som physical impact on the iPad because it is theoretically not possible to be bent. Ipad is their product, and they must take som kind of responsibility for defect items. Sherlock.Holmes mentioned a very good point. It is namely defect material was used i a batch of iPad. This must be analysed closer by Apple.»

Having Peih12 said that, I forgot to incorporate in my earlier comment another possibility that I thought of. And actually, it's the one that makes the most sense to me.

Perhaps the iPad bent over itself because of its weight and the way of handling it (this point might be discussed with the other users in order to determine if they use their iPads on a similar fashion and therefore the accident might have happened for the same reasons). I don't know about you, guys, but I remember always using my Air only with the left hand, holding it from the bottom-left corner and using my right hand to action on the screen.

Well, perhaps because any of the possible causes that I mentioned in my earlier long post, this way of using the iPad made it to bend over itself (actually, the form of the bend responds pretty accurately to that description). Again, the only way of knowing would be to actually analyze these devices in situ.