My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

Hi there, I'm having the same problem but when I follow your steps but I have looked in both Common Files and the common files x86 etc and there are no driver options. This is just driving me crazy and I HATE WINDOWS 8 with a passion - I cannot believe they rolled out this new SOE without doing some basic UAT - honestly they should be hanging their heads in shame at such a cluster.......

So back to my request how do I get my iphone to be recognised on itunes using windows 8? Thanks so much in advance....

Ohhhhh My God!!!! It solved.. can't believe, u know i have been having the same issues since last two weeks, i visited about thousands of related questions here. finaly today i got this post and your suggestion really worked.

Thanks a bundle JF Flourie.. Appriciated.. 😊🙂😍

Thank you so much JF Fourie! I have been having this issue for a month now and thought it was my chord because it wasn't an official apple iphone chord. Thank you very much...Created an apple forums account just to type this in...

My phone is stuck in recovery mode and I cannot update my driver because "access is denied"? Someone please help??

Thank you JF Fourie, your instructions worked for me! Appreciated you took the time to post this!

I tried everything under the sun, but what finally worked for me was uninstalling absolutely everything apple related from "Uninstall programs" on the control panel (on Windows 8 desktop), including "Apple Application Support", "Apple Mobile Device Support", "Apple Software Update", "Bonjour" and iTunes. Actually all of the abovementioned are installed as part of the iTunes setup, but are not removed when iTunes is uninstalled. Besides that I went into my program files and deleted all remnants of apple folders, as well as in "common files"... Then I reinstalled iTunes... and now all is well with the world once again. My iPhone and iPad were recognized immediately when connected.

Just thought I'd chime in here in case there were a couple of people out there that might have tried everything else already. Don't be shy to get rid of absolutey everything Apple related (By the way... Safari should be fine to leave as is)... iTunes will put it all back there where it belongs. Just install the latest iTunes and you're good to go.

PS. Just to clarify, I did not have any sort of "Apple Mobile Device" entry in "Device Manager" to speak of, so I could not follow Fourie's advice (which I had previously found in a good Youtube video)... so a complete and thorough uninstall and reinstall was what it took for me.

Seems like you had the same problem I did Shelly... The above comment is what worked for me. I hope this works for you if you haven't found a solution yet!

Holy crap, JF Fourie, that worked perfectly! THANK YOU SO MUCH!

on my iPhone 5S 64GB as of 4/29/2014!

Thanks alot JF Fourie! 🙂

Just to clarify Apple Mobile Device entry in Device Manager is under Portable Devices

FJ Fourie, I have the same issues new apple devises iPhone, and a new Nano do not show up in iTunes but you can see them in the PC. I tried you advise above however I dont get the option to update drivers when i right click the mobile devise.

I have tried what you said, but my computer always says "windows found driver software but encountered an error while attempting to install it" "access is denied"

I also have tried re-installing all apple and itunes software.

Only an Iphone indication is seen in the device manager with a "yellow exclamation point"

Please help!

it didn't work with me 😟

it didn't work with me 😟

i followed your steps but i couldn't open the have disk window because i didn't find it bit i did istall to ' usbaapl ' and nothing appears !!! still my itunes can't update or read my devise

May be you must change the cable ??

JFFourie, thanks so much for this info. It seems you are the only one on the internets that knows what they are talking about. You are a true lifesaver and I appreciate your expertise very much!

All the best from Colorado,

Chris