My iphone is not showing up as a device in itunes when it is plugged into my computer, how do I fix this?

everytime I do this update disk, the computer sais "they found the drive but access is denied (error 28)" how do I fix this??

My Iphone appers in the device manager as "iPhone" with a yellow exclamation point at the side. Every time I put the cord a "error sound" is heard.

JF Fourie, I have been following your steps to solve this problem but I got stuck on the fourth bullet point.I can't seem to find anything marked 'program files'. Is there something I am missing or is this a problem? I would be greatful if you or anyone could help me out.

Chris

In a typical English language setup of Windows the standard installation folder for programs is C:\Program Files and/or C:\Program Files (x86) on 64-bit systems. The name of the folder may change if the machine is commissioned in another language.

tt2

Thank you so much!!!!

I absolutely cannot find the Apple Mobile Device in the Device Mananger. And it's running, I checked in the Local Services.

I think I may have a solution.

I spent the better half of my afternoon looking for a solution to this problem. I recently upgraded to an iPhone 5, but couldn't restore my backup due to my computer no being able to recognize it. I deleted all folders related to anything Apple, I reinstalled iTunes numerous times, I've done everything except reformatting my hard drive. Everything anyone has said on these forums I have tried to no avail. So, by chance, I stumbled upon this link: iOS: Unknown error containing '0xE' when connecting to a Windows PC

The line mentioning USB 2.0 ports lit the bulb in my head. I have numerous USB ports, both 2.0 and 3.0. My phone was plugged into a 3.0 port, so I switched it to a 2.0. All those hours spent scouring the Internet would've been saved if I had thought of that.

My suggestion: If this message pops up continuously, simply switch USB ports and it may just work.

I do all of that but as soon as I pick the "usbaapl64" file, it says it's not compatable with my computer 😟 please help!!

You are a genius. Note for Windows 8 users: Your device shows up in Device Manager (Win+X -> Device Manager) under Mobile Devices. It might be called "Apple Mobile Device" or "Apple iPhone", etc. Anything with "Apple" or "i" in it should be just fine.

Thank you so much. worked like a charm 🙂

thank U very much!!!! it work!!! ;D

Be sure to open Device Manager as Admin. If it still doesn't work, try it in safe mode.

You need to use Apple-Certified cables. Maybe try

Thank you sooooo much 🙂

You are absolute genius, I admit it took me some half an hour to find all the bits and pieces but at the and everything is back to normal again. Thank you very much.

You are a Genius!