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Wake up issues

So I need some help regarding my Mac and it's driving me mad! Its a bit tempermental and it isnt always the same occurance each time, but basically symptons are (somtimes it occurs, sometimes not with each one!):


Turning on It will freeze on white screen (no logo)

upon waking up from sleep it will display black screen with mouse and notifications. no login UI or wallpaper. Can SOMETIMES login if i just type password (as if login screen is still there). mouse dissapears once typing begins

Sometimes when the previous event occurs (^) and i put computer to sleep it will then do the opposite and display just the wallpaper with no input from mouse, keyboard

I have tried removing all devices (webcam, USB mouse etc) and turning on computer but as its tempermental, it may work anyway!

I have also reinstalled a new OS X over the top from internet recovery

Also reformated HDD and restored OS X.

Also reset SMC and NVRAM.


I can not afford to start fresh, i have a 110GB iTunes Library with 210 iOS apps and photos too important to me to be forgotten.


If there is anything I can do otherthan to pay like £80 to hand over my computer to Genius ?? (dont want those peeps looking at my computer)

iPod touch, iOS 5.1, 32GB, 4th Gen

Posted on Jan 31, 2014 10:52 AM

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Posted on Jan 31, 2014 2:11 PM

Hello, hopefully you have a backup of the important stuff! 🙂


Tough to tell what all it is, but...


One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...


PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive


Reboot, test again.


If it only does it in Regular Boot, then it could be some hardware problem like Video card, (Quartz is turned off in Safe Mode), or Airport, or some USB or Firewire device, or 3rd party add-on, Check System Preferences>Accounts (Users & Groups in later OSX versions)>Login Items window to see if it or something relevant is listed.


Check the System Preferences>Other Row, for 3rd party Pref Panes.


Also look in these if they exist, some are invisible...


/private/var/run/StartupItems


/Library/StartupItems


/System/Library/StartupItems


/System/Library/LaunchDaemons


/Library/LaunchDaemons

33 replies

Wake up issues

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