Samsung 840 Pro SSD is not recognized as internal drive

Hi all,


I've purchased a samsung 840 Pro (512GB) SSD to install on my mid-2012 MacBook Pro running Mavericks (OSX 10.9.1) as a replacement for the factory 750GB (7200rpm) spinning drive.

I've followed the most typical (in my opinion) preparation procedure:


- put the SSD on a USB-SATA enclosure, carbon copy my existing HDD (including a recovery disk partition), formatted MAC OS Extended (Journaled) with a single GUID partition.

- restart the computer and boot from the SSD still on the USB enclosure (holding "option" key during startup. This works well and Mac OS starts and runs no problem.

- Shut down, replace the hard drives. And test.


NOW HERE IS THE PROBLEM:

Once I try to turn the computer on, it will not recognize the now internal SSD connected to the SATA interface, and therefore cannot boot from there.


I tried re-starting and booting from the old HDD now on the USB enclosure, which works, however it does not show the internal SSD as a bootable option (even though I could boot from aforementioned SSD while on the USB enclosure!)

While booted from the external USB (old HDD), I ran disk utility and the first time it displayed the internal SSD but it said it had ZERO space in it. In any attempt there after it doesn't even show the internal SSD.


I went back and forth swapping the internal drive between the SSD and the original HDD. The problem is consistent ONLY when the SSD is on the internal SATA connection.


I searched these forums and other sites for suggestions. The common denominator seemed to be a faulty SATA cable assembly. I ordered through Amazon next-day and got it here. I followed the procedure as outlined in other sites (iFixIt for example). Tried again with the SSD as internal SATA drive: NOTHING!


Reinstalled the old HDD internally (and put the SSD back in the USB dog house), re-started and everything works as advertised: Boot is ok from internal HDD, and it can see still the external SSD on the USB enclosure.


So, here I am, lost looking for answers. PLEASE HELP!


Thank you in advance for your time and input.

MacBook Pro (15-inch Mid 2012), OS X Mavericks (10.9.1), 2.6GHz i7 8GB RAM

Posted on Feb 5, 2014 3:12 PM

Reply
40 replies

Sep 10, 2015 1:19 PM in response to Anjowi

I had also the same problem, and ordered a new cable from eBay. After a few weeks thinking all went great, it suddenly gave me the same boot error (flashing folder sign with question mark).

No I'm really thinking whether it was just a faulty cheap cable, or my MacBook has another problem. Maybe I should try again with a cable from iFixit, which are a known brand and hopefully ship quality cables.

Sep 24, 2015 6:05 AM in response to nanortiz

I had the same problem, blabla... But it worked doing something different.

Here's what I did:

Placed the SSD in the MBP early-2011, 15". As there is no recovery or secret Mac partition on it, when pressing Option I went into booting via the network. First time I did this in many many years of owning Macs, and to my surprise it loaded a setup OS. Went into Disk Utility, and there was my SSD, but didn't have a partition although I had prep it with a GUID partition and SuperDuper clone. SO created a partition, and then restored from a TimeMachine backup instead of trying to get the original HDD data. It actually started writing to the SSD, told me 15hrs...went to bed. And this morning (6hrs sleep) pressed the shift key with all my fingers crossed and there it was, a restored machine now working with 16GB Ram and a 500GB SSD, back in business. This is my backup machine for when my primary one fails (I'm a sailboat captain and need them to navigate, so a 2nd machine is important).

Patrick

Jan 6, 2016 1:05 PM in response to nanortiz

Same problem here.


Inserted a blank Samsung EVO850 ssd (unformatted) into a mid 2010 13" MBP. Held down cmd-option-R. Got the folder with the question mark.


Inserted the exact same ssd into my mid 2010 15" MBP, help down cmd-option-R and got booted into internet recovery where I was able to format the drive.


Put the drive back in the 13" model and got the folder with the question mark again.


It works fine in one mac, but doesn't even get recognised in the other. So I've put the old hard disk back in the 13" one and am considering buying a replacement cable. I just have no idea what it could be other than that.

Feb 4, 2016 12:53 PM in response to tomclarke_bha

I've had that same issue twice, and used the same procedure as the original poster to clone the startup disk to the SSD in an external case. The first time was about 3 years ago putting a 3G 480 GB SSD into a 2008 15" MacBook Pro, and again last week replacing my daughter's 320 GB drive with a 6G 480 GB SSD in her Late 2011 13" MacBook Pro. The first time I called the vendor and they told me to reset the SMC controller.


Resetting the System Management Controller (SMC) on your Mac - Apple Support


It worked perfectly. The exact same thing happened with my daughter's MBP, and again the SMC reset worked perfectly in both cases. The explanation I got was the SMC reset made the computer look for new hardware.


Different machines and different procedures to do the reset, but all the models are covered in the procedure linked above.

Aug 12, 2016 12:01 PM in response to nanortiz

Same problem here:


Macbook Pro 13" mid 2012

Boots fine on internal HDD.

Bought a Sandisk Extreme SSD 240GB.

Cannot see the disk and sometimes it could see the disk, using diskutility and formatting would get stuck on "waiting for drive to reappear".

Tried internet recovery, booting from an El Capitan USB pen, to reinstall OSX, but would hang and restart.

I then installed the SSD on a USB->SATA enclosure and installed El Capitan without problems.

reinserting the SSD back into the MBP I get flashing folder with question mark on it.

Tried resetting SMC + PRAM, nothing helped.


To my advantage, I have two identical MBP - both mid 2012.

SSD works perfectly in the one MBP but not in the other.


So I ordered a new HD cable off eBay and still NO success.


The one MBP cannot run on SSD's (although internal HD works fine) even with a changed cable.

The other SSD from the working MBP will not work in the "faulty" MBP.


Am completely stumped about this!!


I've tried all links on this thread, formatting SSD's, reinstalling in external enclosure e.t.c. nothing has helped.

The one MBP works flawlessly, the other not at all, even with a new cable. Yet a HD works fine in it, only a SSD does not.


Its driving me mad, someone help please?

Aug 13, 2016 7:16 AM in response to nanortiz

Guys, good news !!!


Apple is finally starting a replacement program for the hard drive cable of the Apple MacBook Pro 13" Mid 2012.


It isn't officially announced yet, but I was on the phone with Apple Support Germany and they confirmed it exists since June 2016.


Here is the original source of the information (German, Google Translate):

https://translate.google.de/translate?sl=de&tl=en&js=y&prev=_t&hl=de&ie=UTF-8&u= http%3A%2F%2Fwww.ifun.de%2Fmacbook-pro-2012-apple-faehrt-stilles-austausch-prog r amm-96050%2F&edit-text=&act=url

"Apple authorizes a free replacement of the hard drive cable until three-years after the original purchase date or until June 10, 2017"


So, I suggest you give your Apple Support a call and ask for a replacement. Keep in mind it is just for the Apple MacBook Pro 13" Mid 2012 and no other device. The technicians might not know about this program, as it isn't officially announced yet, but they have it somewhere in the system and otherwise their supervisor should know more.


As you might guess this problem hasn't to do with the Samsung SSD, it's the hard drive cable which causes the problems.

Aug 14, 2016 11:45 AM in response to nanortiz

I have the same Macbook Pro (MBP) Mid-2012 13-inch, Non-retina. I did an SSD and Ram( Memory ) upgrade.


After you clone your drive to SSD and get it installed you will need to enable "trim" support for your NON OWC SSD

Open "terminal app" and enter this command "sudo trimforce enable" Select YES, YES and reboot when complete.


Also remember to reset SMC,PRAM, and NVRAM on your MBP

http://www.macworld.com/article/2881177/how-to-reset-your-macs-nvram-pram-and-sm c.html



How to reset NVRAM (or PRAM)

If your Mac is not booting correctly or one of the functions listed in the previous section is acting strangely, you can perform a simple reset of your Mac’s NVRAM or PRAM. Resetting your Mac’s NVRAM or PRAM will reset the data stored to its default setting. (Note: As always, we strongly recommend having a complete backup of your important data before troubleshooting your Mac.)



The process for resetting PRAM and NVRAM is exactly the same. Simply follow these steps:



1) Turn your Mac off.

2) Turn on your Mac and when you hear the startup chime, immediately press and hold the Command-Option-P-R keys. (Note: You may need a wired keyboard for the reset).

3) Hold the keys until the Mac restarts and you hear the startup chime for a second time and then let go of the keys.



After resetting NVRAM or PRAM you may need to reconfigure some of your Mac’s settings. If you are still having issues with your Mac, you might want to consider resetting its SMC.



What is SMC?

On Intel-based Macs, SMC stands for System Management Controller. The SMC chip controls your Mac’s sleep function, power, various lights and indicators, fan speed, and keyboard backlights among other things. So if your Mac’s fan is out of whack, indicator lights are misbehaving, it won’t respond properly when closing the lid, or the Mac won’t turn on at all, you might want to reset the SMC. (Note: Again, be sure to have a complete backup of your important data before resetting the SMC)



How to reset SMC in a MacBook with a non-removable battery

1) Shut down the Mac.

2) Connect your power adapter to your Mac and to a power source.

3) With the Mac powered off, press Shift-Control-Option and press the power button at the same time.

4) Release all keys and turn on your Mac.




Your total cost might be under $200 however it will be well worth it. Your MBP will perform like a NEW $2000 MBP

You will be very happy. It might take you about 1 hour to perform this upgrade. Mainly because the cloning process takes a long time. The actual hardware upgrade will only take you about 15 minutes to complete.

Aug 15, 2016 6:08 AM in response to alex7375

Hello Alex,

I don't think you quite understood the problem here.


As I had written, I have 2x idtentical Macbooks.

The SSD works in one of them, but not the other.

So why should a trim support alter anything?


Furthermore, you CANNOT boot when the SSD is inside the Mac.

Do you mean to boot from a USB/HDD and then try to enable/disable trim on the SSD?

How would that help, when OSX CANNOT see the SSD inside the machine?

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Samsung 840 Pro SSD is not recognized as internal drive

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