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iPhoto 9.5.1 - Hangs on any movie file import - crashes -help!

Hey There Everyone!


I'm working in iphoto 9.5.1 and Mavericks and have been for weeks. However, since my upgrade to Mavericks I've had no luck importing any movie file (.MOV,.mp4) into my library from either my iphone or my T2i Canon. Photos are fine. Videos are not.


I have browsed the boards here and have done the following:

HELD DOWN ALT/OPTION & created a new library. IMPORT STILL HANGS AND CRASHES when trying to import videos

CREATED NEW USER and new library - IMPORT STILL HANGS & CRASHES

HAVE repaired permssions, then deleted app, receipts and re-installed from APP store. Still crashes.


Photos import without any problem. If I have a mix, it imports the photos up until the video, then it's the spinning beach ball of death.


I get a "not responding" (even after an hour) and then I force quit. On re-opening I get: "A photo ahs been found in the iPhoto library that has not been imported. Would you like to import it? " This is always the movie file and when I do this it hangs again. I end up saying no and it's put into a .recovered folder just outside my library.


All other functions seem to be working in Iphoto. Any help anyone has would be great!


Thanks!


Jon

iMac, OS X Mavericks (10.9.1)

Posted on Feb 9, 2014 6:14 PM

Reply
39 replies

Jul 16, 2015 6:10 AM in response to JonBoyEditor

I am experiencing the same exact problem. I'm on Mavericks 10.9.5, and it's only when importing video that I get this problem - iPhoto beach balls and it can't import even one single video. I also have tried rebuilding/repairing the database, creating a new iPhoto test library, and even reinstalling iPhoto. none of which has worked.


All my movies are quicktimes. none of them appear as 'locked', and they all play just fine in the desktop. I do not have flip4Mac installed. I don't know why I've suddenly started experiencing this issue, as I haven't installed or changed anything on my mac in quite sometime, and I used to never have an issue with iPhoto.


Do you guys have any other suggestions?

Jul 16, 2015 8:21 AM in response to Yer_Man

I just tried and here's the message that comes up in the log:


7/16/15 11:14:46.630 AM com.apple.qtkit[10577]: [10577] stack overflow

7/16/15 11:14:46.867 AM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice[10577]) Job appears to have crashed: Abort trap: 6

7/16/15 11:14:46.867 AM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice) Throttling respawn: Will start in 10 seconds


then this just keeps repeating over and over...

Jul 16, 2015 9:03 AM in response to cdlefty5

Before trying the reinstall described below download and run Etrecheck. Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here (and recommended by Apple Support personnel) in the ASC to help identify the more obvious culprits that can adversely affect a Mac's performance.


It's really quite easy with Mavericks. Just boot into the Recovery volume (boot with the Command + R keys held down) and select Reinstall OS X.

User uploaded file

Only the system files are replaced. Your personal files in your account will not be affected. You've tried all of the "fixes" and diagnostic tests that we normally try so this is the only thing we haven't tried. I would, however, make sure you do have a current backup of your HD and after the reinstall boot into the Recover volume again and repair the disk permissions and disk again.

iPhoto 9.5.1 - Hangs on any movie file import - crashes -help!

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