uninstall genieo
how can i uninstall genieo and not have it as my search engine
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how can i uninstall genieo and not have it as my search engine
Don't trust anything from Genieo or Installmac : not even their uninstallers.
I've tried all of those things and still genieo is attached to Firefox, even after unloading and reloading firefox.
How is this possible?
MicheleAC wrote:
I've tried all of those things and still genieo is attached to Firefox, even after unloading and reloading firefox.
How is this possible?
Do you have the OmniBar extension installed in Firefox add-ons?
If you have not gone through all the files listed @ Adware Removal Guide : Genieo, give that a try.
Hello Denet,
Please follow the uninstall instructions in the link below:
http://www.genieo.com/faq/#uninstall
<Email Edited by Host>
Please follow the uninstall instructions in the link below:
http://www.genieo.com/faq/#uninstall
For further information, please contact support@genieo.com
The Genieo uninstaller does not work properly. It leaves components behind, including a process deceptively named "Application." They have promised for some time to fix this issue, but it never has been fixed. The uninstaller has functioned this way since June of 2013 at least, and probably for some unknown period before that. (June is just when I discovered the issue.)
As such, you should not follow their uninstall directions, or believe anything they have to say here.
I tried what you are saying but got a pop up message saying that i dont have permission to see its contents. I was able to move Genieo to the trash and delete it though (the application). Did this do anything or do I need to do more? thanks
hausjg wrote:
I tried what you are saying
Tried what? The only instructions you should be following right now are these Adware Removal Guide : Genieo.
I tried what you are saying but got a pop up message saying that i dont have permission to see its contents.
If you see that message while trying to follow the instructions in my Adware Removal Guide, there are two possibilities.
1) You are not logged in as an admin user. If this is the case, I need to fuss at you a little bit. The instructions specifically say to be logged in as an admin user. If you follow these instructions carelessly, you risk damaging your system. So, read and be sure you understand and follow every single sentence of the instructions.
2) You have a serious permissions issue with your system. If this is the case (ie, you were logged in as an admin user), open Disk Utility (found in the Utilities folder in your Applications folder) and use it to repair permissions on the hard drive containing your system.
I was logged in as an admin. Im trying what you suggested on number 2.... Thank you
drag the app into the trash - that worked
denet wrote:
drag the app into the trash - that worked
No, that wouldn't work. Again, it might remove some of the symptoms, but this would leave a large number of items still actively-running in your system. You need to remove it properly:
http://www.thesafemac.com/arg-genieo/
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)
Thanks, Genieo's uninstaller worked nicely.
Corrupter wrote:
Thanks, Genieo's uninstaller worked nicely.
Don't be so sure of that. thomas_r. has indicated here that it still leaves items and he was just asked by Genieo Support in another thread to list the files not removed.
Well from the threads I've seen it seems Thomas got an interest to say so, so that people will use his guide instead...
In any case, it removed the homepage, the application and the search provider settings that Genieo set to me.
uninstall genieo