The Wifi network "" Could Not Be Joined

Hi, I started a new job today and as I was trying to connect to the Wifi network it told me my macbook air could not join. However, my iphone joined no problem. I ran the diagnostic test and i got a folder full of files. I tried restarting my computer and nothing worked. Do you guys know what the problem is? I don't know the brand of the router but I'm pretty sure it's more of a home based one than a professional one because it's a small job. Anyway, let me know which files i should upload to fix this problem. It's the first time it has ever happened on this mac and i'm confused. BTW it's a 2012 air running Mavericks. Thank you all

MacBook Air

Posted on Feb 10, 2014 6:59 PM

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Posted on May 6, 2014 7:54 AM

Hi there, I'm not sure if you still have this problem but I just had it and managed to fix it (despite being relatively tech-inept).


Go to your System Preferences> click on your regular network where it says Network Name and then click 'Advanced...' in the bottom right> Click on the TCP/IP header> and then where it says Configure IPv4, make sure it says "Using DHCP"> then click "Renew DHCP Lease"


Once I did this, my IPv4 address, subnet mask and router number was all filled in & the internet was working again!


I had also changed the location of my Wi-Fi prior in another ill-fated attempt to resolve the issue, so if this hasn't worked for you, I would suggest the location bit also.

23 replies

Sep 19, 2014 7:22 AM in response to Richak33

Found this thread - hits the nail on the head for me. New Macbook Pro purchased last week, I can connect to a variety of networks but have encountered problems with the D Link DIR-330. I am an IT guy and have access to the DIR-330 management console. Router firmware is last updated in 2008, but upgrade attemps (despite a 2013 release) repeatedly fail.


I am thinking I am going to add a downstream Wireless network - served from a Linksys product - to solve. Or maybe I will try the firmware update via another browser, just in Chrome is getting in the way.

Sep 28, 2014 1:21 AM in response to Richak33

I'm having the same issue. I have a 13 macbook retina from early 2014. There's been no problem joining our zyxel router for 5 months. But recently, once in a while, it decides that it "could not" join the network. I've tried the things that are mentioned in this thread. Just as the problem begins without any apparant reason, it seems to resolve itself not because of anything I do, but for no specific reason at all that I can tell. Very annoying. Did anyone find a solution yet?

Oct 5, 2016 10:06 PM in response to themachead

I am having the same problem.

Yesterday I upgraded from El Capitan to macOS sierra.

When I'm trying to connect to my home router it shows me "The wifi network could not be joined" but when I go to my college and try to connect to wifi it gets connected and also working fine too. so why this is so? I mean why it gets connected to my college wifi and not to my home wifi.


My Home router is Netgear Genie and I set Channel to Auto.


I am new to mac and just switched from PC to MAC, knows little bit about mac.

Thank you in advance.

Nov 5, 2016 6:15 AM in response to Richak33

Same issue here:


# --- Connectivity

11/04/16 21:39:57.6160 Wi-Fi On . . . YES

11/04/16 21:39:57.6180 Wi-Fi Associated . . . NO







# --- Wi-Fi Interface

Interface Name : en2

MAC Address : 00:26:08:fe:45:ab

Network Name : (null)

Active PHY Mode : None

Security : (null)

SSID : (null)

BSSID : (null)

Country : CH

RSSI : 0 dBm

Noise : 0 dBm

Rate : 0 Mbps

Channel : 1

Channel Width : 20MHz







# --- Bluetooth

Power State : On



Device Information : computer’s Trackpad [d8-a2-5e-f7-38-2e, Apple (0x3, 0x31C), Trackpad]

Link Information : -55 dBm RSSI, AFH Map FFFFFFFFFFFFFFFFFF7F, Master, 11.25 ms interval, Sniff Mode



Total Connected Devices : 1

Total Paired Devices : 3







# --- Wireless Environment

2.4 GHz Networks : 2

5 GHz Networks : 0

Current Channel Networks : 2

Recommended 2.4GHz Channels : [ 2 3 4 5 6 7 8 9 10 11 12 13 ] 1

Recommended 5GHz Channels : [ 36 40 44 48 ]







# --- Network Configuration

Primary IPv4 Interface : en4

IPv4 Address : 192.168.42.20

IPv4 Router : 192.168.42.129

Primary IPv6 Interface : None

IPv6 Address : None

IPv6 Router : None

DNS Servers : 192.168.42.129

Internet Reachable : Yes







# --- Debug

11/04/16 21:39:59.5970 SMTP port is blocked

11/04/16 21:39:59.5980 Dual-homed IPv4 configuration detected (wifi=en2, ipv4=en4)







# --- Test Cases

11/04/16 21:39:59.6110 Conflicting Country Codes . . . PASS

11/04/16 21:39:59.6210 Conflicting Security Types . . . PASS

11/04/16 21:39:59.6220 Crowded Wi-Fi Channel . . . PASS

11/04/16 21:39:59.6230 Wi-Fi interface en2 is not the primary IPv4 network interface.

11/04/16 21:39:59.6230 Wi-Fi interface is off, will not run configuration tests







# --- Description







# --- Router Information





Tried different Mac OS, different routers, etc. Managed to connect via LAN but it's not convenient.

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The Wifi network "" Could Not Be Joined

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