Some Keys (DFGHJKL) Work Part Time

I have an early 2011 (Feb) Macbook Pro with OS X 10.6.8 and I don't believe I spilled anything on it, and it's not under warranty. I took it to Apple and they ran a diagnostics which turned up fine and they took it apart and everything was fine; they couldn't see anything physically wrong with it. DFGHJKL sometimes work; I have to press down for about 10 seconds and 1 or 2 letters will pop out. Sometimes the letters work perfectly fine (like right now).

I've noticed that quite a few people have been having this problem and was wondering if there was a reason for this that doesn't have to do with spillage or something? There can't be this many people with the same problem letters.. right?

MacBook Pro, Mac OS X (10.6.8)

Posted on Feb 12, 2014 9:33 PM

23 replies

seventy one

Level 7

27,460 points

Feb 13, 2014 12:13 AM in response to Obsidianroselace39

This is a pretty thorough document that discusses most of the problems with a keyboard. Do tell us which part of it solved your problem.

http://support.apple.com/kb/TS1381

Eric Root

Level 10

685,263 points

Aug 17, 2014 7:42 AM in response to soul1172

I'd go to the store. Managers have some leeway and they may fix it for free.

Genius Bar Reservation US

Authorized Service Provider

Mar 4, 2014 9:38 AM in response to Obsidianroselace39

I have this exact same problem with the same keys. Only difference in my case is that my MBP is a late '09 model. I really hope this problem is addressed soon. It's such an inconvenient pain.

Mar 4, 2014 3:20 PM in response to rls5k2i4

i just might do that. right now it's behaving (i'm so hhhhhhappy, it's such a pain having to use the keyboard viewer) but the next time it screws up i might just replace the keyboard.

Mar 23, 2014 7:19 AM in response to Obsidianroselace39

I have the same problem and it's killing me slowly...

Got the same probem in boot camp, so I guess it's a hardware issue.

Mac Pro 2011 15"

INSid

Level 1

9 points

Mar 30, 2014 4:07 AM in response to Obsidianroselace39

I have the same problem. It comes and goes, an it basically maes certain tasks nearly impossible. Just began a month or two ago and becomes progressively worse over time.

Maczimus

Level 1

0 points

Apr 2, 2014 4:58 PM in response to Obsidianroselace39

I own an early 2011 17" Macbook Pro and just started seeing this problem. In fact the exact keys have stopped working. I have to type this out with a USB keyboard. Luckily it's still under Applecare.

soul1172

Level 1

0 points

Aug 16, 2014 3:50 AM in response to Obsidianroselace39

well this really ***** because my warranty ran out 7 days ago....and now I got this problem.. T T should I go to the store? or is there any way to fix it?

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Some Keys (DFGHJKL) Work Part Time