iTunes 11.1.4 freezes after connecting iDevices

Thanks dugshnay. I was able to add some music without freeze-up after going into Safe Mode, but some of the albums I tried to add still caused the ITunes to freeze. Not perfect, but definitely better!

Hi Trig thanks for the help but when i got into app data>roaming>apple computer there was no sync services?
i just had itunes,logs, mobile sync, prefernces and sync notifier?

Any help greatly appreciated

Thanks

This is what my folder looks like. Have you synced to your user account?

Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010 - Apple Support

Try out the "reset sync services" bit from this link. If everything is saved in the cloud for you, don't worry about backing up.

If you decide to uninstall itunes, follow the exact order of steps 9google it), and itunes isn't first (go figure).

Have you tried an itunes repair? Download the latest version (I go straight to support.apple.com/downloads because the update facility within itunes doesn't always tell you there is an update. Other hairpulling events led to that revelation.) then run the install program. If it's an update, it will say installing, if it's not, it will ask if you want to repair (or uninstall I think. I had such a bad experience uninstalling once that I don't think I will ever attempt it again. I will reformat windows first, that's how bad it was.) ***If you uninstall itunes, deauthorize all the accounts associated with it first through the store tab up top!!**

I hope something works for you soon! The other thing you could try if the above doesn't work is to open another user account on your computer, open itunes, and try syncing there (you'll have to point it to your current itunes library). Of course, itunes will try to erase everything because you've synced with a different itunes so: 1. in preferences tick the box that says "prevent i-things from syncing automatically", 2. Use ifunbox to delete 3 key files so itunes thinks your phone is new and you've never synced it before (there are several tutorials available for that and the program is free).

Thank you so much, I've been trying to fix this for months and its working straight away 😀

On Windows I managed to fix it by explicitly running the installer as administrator. Apparently if you don't, you will get iTunes installed (since you'll get the rights request later), but lots of prerequisites are not installed.

So i uninstalled and reinstalled as Administrator, and it works now.

I had the same problem ie iTunes froze when I connected my iPhone on Windows 7.

Add to this, the folder 'C:\....\AppData\Roaming\Apple Computer\SyncServices' was NOT present on my computer.

This is what RESOLVED it.

1. Uninstall all Apple softwares (anything in Control panel which has Publisher = Apple)

2. Goto 'C:\...\AppData\Roaming' and rename the 'Apple Computer' folder to say 'donotuse_Apple Computer'

3. Goto 'C:\Program Files XX' and rename any folders starting with 'Apple' as in step 2.

4. Install iTunes in Administrator mode (Right click the exe file and select 'Run as administrator).

5. Do NOT run iTunes as part of installation. (ie untick the box where it says something like 'Open iTunes after installation')

6. Open 'iTunes' as Administrator for the first time (ie find 'iTunes' in your programs, right click and select 'Run as administrator')

This RESOLVED the issue for me and a friend too!

Hope this helps someone else.

-Atul

Thanks a lot Atulh, this RESOLVED my problem.

Thanks a ton! Running the installer and program as Administrator fixed it.

you are legend :-) I was about to give up

Thank you so much, i have been this problem for more than a year and i just solved with your help Thank you again 🙂

Thank you! It works for WIN7.

brilliant!!! thank you so much for this OtterStCatch!!! I've been rattling my brain for months and haven't had time to book myself into the Genius Bar at Apple to fix this...my iTunes is now working. you're a legend!! thank you

Many thanks OtterStCatch I was about to stamp on my iPhone and end it's life ..........my iPhone thanks you too!!

Thank you very much - Your explanation was crucial.

It is 2 parts in iTunes for the mac Here is the first part with the name of the member who did the second part.

choose Home from the Finder’s Go menu (Go > Home);

Still in the Finder, choose View > Show View Options

Near the bottom of the resulting View-Options palette is a setting called Show Library Folder. Enable this option. Your Library folder is immediately visible.

then follow OtterStCatch comments below.

thanks

Thank you so much, this has driven me crazy for the last couple of months...i had given up and only a random search made your reply come up...pheww!