Why am I getting a "Connection Unsuccessful - ''NILESH'' is not supported." message on my iPhone when I try to connect it to my brand-new Dell XPS 14 L421X that has Bluetooth 4.0 when I've been able to successfully connect it before?

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Why am I getting a "Connection Unsuccessful - ''NILESH'' is not supported." message on my iPhone when I try to connect it to my brand-new Dell XPS 14 L421X that has Bluetooth 4.0 when I've been able to successfully connect it before?

Why am I getting a "Connection Unsuccessful - ''NILESH'' is not supported." message on my iPhone when I try to connect it to my brand-new Dell XPS 14 L421X that has Bluetooth 4.0 when I've been able to successfully connect it before? It worked at first when I opened up my laptop & then tried connecting &/ but the it stopped working after that one time. I've even chatted & spoken to a Dell technician about this on/ over the phone, & he recommened that I just refresh my PC. Only to find out that even though I don't lose my files, I still lost all of my downloaded apps, programs (like Google Chrome), certain settings, Windows 8.1 (it shipped with Windows 8 & I just updated it to Windows 8.1), & etc. And then after refreshing it, I tried reconnecting my iPhone to it & then it worked perfectly fine again, but I seem to have encountered the exact same problem now again. And I don't want to refresh my PC becuz I don't want to lose all of my settings, Windows 8.1, & everything else. And for some weird & bizarre odd reason, my brand-new Seagate Backup Plus 1TB portable external hard drive isn't even working properly so I can backup my laptop to refresh or restore it. But why am I getting that message on my iPhone when I've never gotten it before when I've been able to successfully connect it before?

iPhone 5, iOS 6.1.2

Posted on Feb 15, 2014 2:14 PM

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Answer 1

Feb 15, 2014 2:44 PM in response to NileshR12

Why do you want to do that when all music on your iPhone should be in your itunes library on your computer?

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Answer 2

Feb 15, 2014 2:22 PM in response to NileshR12

You are connecting or trying to connect/pair your iPhone to your computer via Bluetooth for what purpose? What were you using it for when successfully paired?

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Answer 3

NileshR12 Author

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Feb 15, 2014 2:26 PM in response to Allan Sampson

To stream any music that I want to over Bluetooth & to stream anything else that I can over Bluetooth. And the first thing that I said in the previous sentence is what I was using it for.

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Answer 4

Feb 15, 2014 2:27 PM in response to NileshR12

The iPhone does not support Bluetooth connections to other devices, except for hands-free devices such as headsets and cars, audio devices, and computer tethering. It does not support file transfer protocols except from one iPhone to another through Airdrop.

Other types of communication are supported through WiFi connections.

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Answer 5

NileshR12 Author

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Feb 15, 2014 2:31 PM in response to Lawrence Finch

But I haven't even transfered any files from my iPhone to my laptop & nor have I ever even done that (!!/ !!!!).

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Answer 6

Feb 15, 2014 2:34 PM in response to NileshR12

Is "NILESH" the name of your computer or perhaps the name of your iPhone? What are you trying to achieve by connecting your iPhone to your PC via Bluetooth?

Only certain Bluetooth profiles are supported by the iPhone, the list of supported profiles is listed here: http://support.apple.com/kb/HT3647

If you are attempting to use another profile then an unsupported message is to be expected.

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Answer 7

NileshR12 Author

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Feb 15, 2014 2:36 PM in response to David Shanahan

Yeah "NILESH" is the name of my computer.

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Answer 8

Feb 15, 2014 2:38 PM in response to NileshR12

Then you are trying to pair your iPhone with your computer via Bluetooth for what purpose?

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Answer 9

Feb 15, 2014 2:40 PM in response to NileshR12

You can stream music to your iPhone from your iTunes library on your computer via wifi with home sharing enabled with iTunes on your computer.

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Answer 10

NileshR12 Author

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Feb 15, 2014 2:41 PM in response to Allan Sampson

For what I said to you earlier.

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Answer 11

NileshR12 Author

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Feb 15, 2014 2:42 PM in response to Allan Sampson

No I mean stream music from my iPhone to my laptop over Bluetooth. I'm not talking about Home Sharing. I know what that is & how it works.

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Answer 12

Feb 15, 2014 2:43 PM in response to NileshR12

Not supported.

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Answer 13

NileshR12 Author

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Feb 15, 2014 2:46 PM in response to Allan Sampson

Some/ a lot of it isn't. It's in another that I have that isn't the stock/ standard Music app - it's a FreeMusic app from the App Store & I have been able to stream any music that I've downloaded from/ through over Bluetooth on my laptop.

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Answer 14

Feb 15, 2014 2:47 PM in response to NileshR12

Then that's your answer, the BT profile you are using on the computer is not one that the iPhone supports. iPhone only supports the BT profiles listed in my previous reply, they're mainly for accessories like ext keyboards, headsets and car audio systems, not PCs. Unless you can switch the BT profile on the PC to one that iPhone supports it's not going to work (I'm afraid I don't know enough about Windows BT setup to know how or if this is possible).

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Answer 15

Feb 15, 2014 2:51 PM in response to NileshR12

You mean a music streaming app on the iPhone?

If so or regardless, once again streaming via Bluetooth with your computer is not supported but it is supported with Bluetooth speakers.

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