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ANOTHER RANDOM HARD FREEZING IN 10.9.1

Experiencing hard freezes except without the spinning ball. This started 3 months AFTER I had some bad RAM removed which was deemed the cause of the hard freezes before. The difference this time is that I can move the cursor, but still am unable to force quit + the keyboard is inactive. I'm also noticing, similar to before, the majority of freezing occures when I'm browsing Facebook (on Safari). In all cases, there is no kernel panic message and I have to cold reboot. I also tried to do a software update and it said the updates are not available.


Don't know what any of this means, but here is my EtreCheck report:


Hardware Information:
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4 cores
8 GB RAM


Video Information:
ATI Radeon HD 4850 - VRAM: 512 MB


System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:31:45


Disk Information:
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (670.41 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5680H


USB Information:
Logitech USB Receiver


SanDisk Ultra Backup 64.05 GB
ULTRABACKUP (disk1s1) /Volumes/ULTRABACKUP: 64.03 GB (42.44 GB free)


Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller


Apple Internal Memory Card Reader


Brother QL-570


Logitech USB Receiver


Apple Computer, Inc. IR Receiver


Apple Inc. Built-in iSight


FireWire Information:


Thunderbolt Information:


Kernel Extensions:
com.Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0)
com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0)
com.parallels.kext.usbconnect (9.0 24172.951362)
com.parallels.kext.hypervisor (9.0 24172.951362)
com.parallels.kext.hidhook (9.0 24172.951362)
com.parallels.kext.netbridge (9.0 24172.951362)
com.parallels.kext.vnic (9.0 24172.951362)
com.parallels.filesystems.prlufs (2010.12.28)


Startup Items:
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter


Problem System Launch Daemons:


Problem System Launch Agents:


Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link


Launch Agents:
[System] com.Logitech.Control Center.Daemon.plist 3rd-Party support link


User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link


User Login Items:
iTunesHelper
CheckBook
Parallels Desktop
IRISCard Button Manager
uTorrent
iTunesHelper
Messages
HP LaserJet 400 colorMFP M475dw (D5F67E)
apple-scc-20131230-185637
apple-scc-20131230-191437
TrapsMonitor


Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.0 3rd-Party support link
CANONiMAGEGATEWAYDL: Version: 3.1.0.2 3rd-Party support link
Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
OfficeLiveBrowserPlugin: Version: 12.3.5 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0


Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9


3rd Party Preference Panes:
Flash Player 3rd-Party support link
Logitech Control Center 3rd-Party support link
MacFUSE 3rd-Party support link


Bad Fonts:
None


Old Applications:
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Logitech.localized/Logitech Control Center.localized
Logitech Device Manager: Version: 3.5.1 - SDK 10.0 3rd-Party support link
Logitech Control Center Daemon: Version: 3.5.1 - SDK 10.0 3rd-Party support link
LCC Pilot: Version: 1.0.0 - SDK 10.0 3rd-Party support link
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Applications/Utilities
LCC Connection Utility: Version: 3.5.1 - SDK 10.0 3rd-Party support link
LCC Uninstaller: Version: 3.5.1 - SDK 10.0 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link


Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 306.35 GB
Destinations:
Time Machine Backups [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 1
Oldest backup: 2013-12-13 08:20:41 +0000
Last backup: 2013-12-13 08:20:41 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 306.35 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.


Top Processes by CPU:
25% firefox
13% prl_vm_app
4% WindowServer
2% EtreCheck
1% plugin-container


Top Processes by Memory:
991 MB firefox
221 MB prl_client_app
156 MB com.apple.IconServicesAgent
131 MB prl_vm_app
131 MB Safari


Virtual Memory Information:
471 MB Free RAM
2.19 GB Active RAM
1.48 GB Inactive RAM
3.86 GB Wired RAM
1.74 GB Page-ins
0 B Page-outs

Posted on Feb 16, 2014 1:20 AM

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19 replies

ANOTHER RANDOM HARD FREEZING IN 10.9.1

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