iTunes Match Genius Mixes won't work on iOS devices anymore

Hi, I just wanted to let you know that I am also having this issue. I spoke with Apple Support over the weekend and they couldn't work out what was wrong. It is now with their engineering team and I am waiting to hear back later in the week.

I Originally thought it could be related to an imminent iTunes Radio launch in the UK as genius mixes aren't available with that, but we'll see.

My partner also has this issue and this morning I've been contacted by someone on Twitter with this issue as well.

I also had this issue. Turned iTunes match off and on in iTunes, and did this too on both my mobiles, iPhone and iPad. Nothing changed.

Same problem here. Hopefully it's just an Apple backend change that they can fix.

Same problem here, Genius works fine between my iMac and MacBookPro but my iPhone, iPad and Apple TV don't show correct Genius playlists

Still not available on my iphone 5s. Tried turning itunes match on and off on my iphone and still my genius playlist mixes still show no album covers. Just blank square boxes. Hopefully Apple is getting to the bottom of this.

Same issue: no cover art and nothing happens when I hit play.

I'm having the same issue as well. Tried same process of turning off and on match on all my devices, nothing works.

I really miss my genius mixes, and considering I just purchased iTunes Match, this kind of stinks. 😟

kra_ste wrote:

Hi,

I had the iTunes Match Genius Mixes running on my Apple TV and iPhone without any problems until yesterday. Since then the iPhone still shows the list of mixes, but no cover art of the contained songs nor does anything happen when I press the play button. On the Apple TV it says that I should first enable Genius in my iTunes on my Mac, but that has already happened.

I tried signing out and in again from iTunes Match several times. The iTunes library load everywhere without problem and all songs are availble but no Genius or Genius Mixes. I also tried disabling iTunes Match on my Mac and turned it on again. Same result. All iOS device does not offer Genius or Genius Mixes anymore.

Any help would be appreciated.

Thanks!

I wrote in over the weekend as well, we couldn't figure it out either. Was going to visit a Genius Bar, but I see it's a widespread out issue, while I did search about it before, no one else had reported it.

Same problem here. Please fix it...😐

Where is everyone from? The UK, US?

I am from the UK, and reported issue to Apple support, who have advised they've no idea what is causing this issue. Genius mixes will be a thing of the past when iTunes Radio launches - so I'm hoping that won't be long.

Yeah it seems maybe they have turned genius off for UK users possibly ready for the launch of iTunes Radio. As genius doesn't update on iTunes on the mac either. As you say hopefully not long!

I'm from Germany. The problem is not only in the UK.

Same problem here in NZ as well for past couple of weeks.

Same problem en Spain.