Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Match Genius Mixes won't work on iOS devices anymore

Hi,


I had the iTunes Match Genius Mixes running on my Apple TV and iPhone without any problems until yesterday. Since then the iPhone still shows the list of mixes, but no cover art of the contained songs nor does anything happen when I press the play button. On the Apple TV it says that I should first enable Genius in my iTunes on my Mac, but that has already happened.


I tried signing out and in again from iTunes Match several times. The iTunes library load everywhere without problem and all songs are availble but no Genius or Genius Mixes. I also tried disabling iTunes Match on my Mac and turned it on again. Same result. All iOS device does not offer Genius or Genius Mixes anymore.


Any help would be appreciated.


Thanks!

Posted on Feb 16, 2014 1:57 PM

Reply
75 replies

Mar 8, 2014 7:30 AM in response to HappyTrucker

It didn't simply work again for me today, so I tried the following and then it worked:


Mac/iTunes:

- deactivate iTunes Match, then deactivate Genius

- reactivate Genius, then reactivate iTunes Match


iOS Device

- settings/AppStore: deactivate iTunes Match

- settings/Music: deactivate iTunes Match, and deactivate'All Musicdata'

- kill Music App with Task Switcher

- settings/AppStore: reactivate iTunes Match

- settings/Music: reactivate iTunes Match, and reactivate'All Musicdata'


- open Music App

- wait until Music Library is loaded fully


Not I have a Genius Button again with Mixes showing Cover Art and allowing to start playback.


But, strange enough: although living in Germany, where no iTunes Radios is launched yet: I have an iTunes Radio Button - but after pressing the 'Listen Now' button it says 'currently not available...' 😉

Mar 8, 2014 9:22 AM in response to dschloss

All three of mine work now! That is basically what I did. Updated imatch on my MacBook Pro. I didn't need to do any thing else except I opened up iRunes on only one device, 5s, Genious greyed out. I just left it open and walked a way for a while. It worked. So did everything except my iRunes on my MacBook Pro. It locked up. So I left it alone for about an hour and then it was working also. This morning I had iMatch Genious working again.

Mar 10, 2014 11:58 AM in response to dschloss

dschloss wrote:


It didn't simply work again for me today, so I tried the following and then it worked:


Mac/iTunes:

- deactivate iTunes Match, then deactivate Genius

- reactivate Genius, then reactivate iTunes Match


iOS Device

- settings/AppStore: deactivate iTunes Match

- settings/Music: deactivate iTunes Match, and deactivate'All Musicdata'

- kill Music App with Task Switcher

- settings/AppStore: reactivate iTunes Match

- settings/Music: reactivate iTunes Match, and reactivate'All Musicdata'


- open Music App

- wait until Music Library is loaded fully


Not I have a Genius Button again with Mixes showing Cover Art and allowing to start playback.


But, strange enough: although living in Germany, where no iTunes Radios is launched yet: I have an iTunes Radio Button - but after pressing the 'Listen Now' button it says 'currently not available...' 😉


Great, I tried so many workarounds, they all failed. But this one worked. Thanks!

iTunes Match Genius Mixes won't work on iOS devices anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.