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iPhone 5s won't connect to iTunes, nothing's working!

I am on Windows 8. I plug in my iPhone 5s but iTunes doesn't recognize it. It charges and when you open computer, it shows that the iPhone is connected. I have uninstalled and reinstalled iTunes, restarted the mobile device thing, everything. Any suggestions?

iPhone 5s

Posted on Feb 16, 2014 2:53 PM

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27 replies

Jun 28, 2014 11:55 AM in response to kccournoyer

I got the same problem as you, the only thing that I thought about is instead of deleting Itunes and downloading it again I think you should just download Itunes and then select "Reinstall Itunes" and it even writting in the description "Install and fix broken files" what means it will probably fix your problem, if it won't I don't know what will.

Jun 28, 2014 12:10 PM in response to kccournoyer

I got another idea! I think the problem is that your Apple ID is asking you in the setup time in which countryyou live in, and maybe in the last time you left that country it made a problem on Itunes and it's not letting you connect your iPhone to Itunes anymore. my idea is to download Itunes with the country you chosed when you made your Apple ID and hopefully it will work.

Feb 1, 2015 5:46 AM in response to kccournoyer

i have this problem today, unable to connect to itues after installed itune v.12.1, but my phone is keep charging, my computer still can browse the folder..whole day frustrated pug,unplug,installed,uninstalled,change usb input...then finally my problem solved>>>>>it was due to my cable was rolling in circle/ring when plug in therefore itune unable to detect. Now my cable let it be in flatwise/lay in flat..Problem solved!

Nov 19, 2015 8:58 AM in response to kccournoyer

Having the same problem on both a windows 7 machine and mac. Both have latest itunes, but my iphone 5S will not connect to itunes, just seems to have stopped working having last connected a few weeks back.


On the windows laptop and mac, the phone charges. On windows I can access my folder. I have checked that the driver is installed. Have re-installed itunes several times and nothing happens.


On the mac I can see it, but it is greyed out witht he loading circle next to it gong orund and round, but does not connect. On windows I don't even see it.


Anyone managed ot find a solution to this?


Thanks

iPhone 5s won't connect to iTunes, nothing's working!

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