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Level 1

6 points

Mac app store updates can't connect to server

Hello all,

I've been struggeling recently with getting updates done in the Mac App Store, roughly since the Mavericks update. Everytime there is a new update available, the Mac App Store can't seem to find it, I get this error everytime I click on the Update tab: An error has occured: Not able to reach Apple server.

I have tried rebooting without extensions, do a fresh install directly from the app store bought Mavericks, and since there is currently the update of OS 10.9.2 available, nothing is popping up in my Mac App Store. I'm still under 10.9.1 with a MacBook Pro mid 2010.

Thanks for all the help.

MacBook Pro, OS X Mavericks (10.9.1)

Posted on Feb 26, 2014 5:52 AM

18 replies

jlmol

Level 1

0 points

Oct 15, 2014 7:54 AM in response to Linc Davis

Hi Linc Davis, I have rebooted my Macbook Pro Retina in safe mode and still unable to update!

Following are the messages from console:

15/10/2014 15:46:30.723 com.apple.SecurityServer[14]: Session 100021 created

15/10/2014 15:46:30.724 com.apple.SecurityServer[14]: Killing auth hosts

15/10/2014 15:46:30.724 com.apple.SecurityServer[14]: Session 100019 destroyed

15/10/2014 15:46:30.927 com.apple.launchd.peruser.501[990]: (com.wondershare.mobilegodaemon[3624]) Job failed to exec(3) for weird reason: 13

15/10/2014 15:46:30.927 com.apple.launchd.peruser.501[990]: (com.wondershare.mobilegodaemon) Throttling respawn: Will start in 10 seconds

Running Mavericks version 10.9.5

Oct 16, 2014 3:31 AM in response to Linc Davis

I have the same problem as the original poster. And when I open Console and choose All Messages, the following errors I got.

16/10/14 3:28:53.883 PM vpnagent[67]: Function: URL File: Utility/URL.cpp Line: 38 Invoked Function: URL::setURL Return Code: -28508150 (0xFE4D000A) Description: URL_ERROR_BAD_URL parameter=

16/10/14 3:28:55.701 PM ReceiptInstaller[671]: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.

16/10/14 3:28:55.701 PM ReceiptInstaller[671]: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.

16/10/14 3:28:55.701 PM ReceiptInstaller[671]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

16/10/14 3:28:55.707 PM ReceiptInstaller[671]: kCGErrorRangeCheck: On-demand launch of the Window Server is allowed for root user only.

16/10/14 3:28:55.707 PM ReceiptInstaller[671]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

16/10/14 3:28:55.000 PM kernel[0]: Sandbox: sandboxd(672) deny mach-lookup com.apple.coresymbolicationd

16/10/14 3:29:03.748 PM sandboxd[672]: ([671]) ReceiptInstaller(671) deny file-read-data /private/var/root/Library/Preferences/.GlobalPreferences.plist

16/10/14 3:29:03.997 PM sandboxd[672]: ([671]) ReceiptInstaller(671) deny file-read-data /Library/Preferences/.GlobalPreferences.plist

16/10/14 3:29:04.867 PM sandboxd[672]: ([671]) ReceiptInstaller(671) deny mach-lookup com.apple.windowserver.active

16/10/14 3:29:04.988 PM sandboxd[672]: ([671]) ReceiptInstaller(671) deny mach-lookup com.apple.windowserver.active

scorpuz

Level 1

0 points

Dec 23, 2014 10:51 PM in response to sandeepsk4me

I tried everything then a restoration with time machine using a back up from last month solved the problem. something's wrong but not sure what it is. 😠

Mac app store updates can't connect to server