Mavericks 10.9.2 and MS Office crashing

I have the same issues with all microsoft programs on 10.9.3 - just crashes out

this error from EXCEL

Microsoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

Date/Time: 2014-06-05 12:47:05 +0000

Application Name: Microsoft Excel

Application Bundle ID: com.microsoft.Excel

Application Signature: XCEL

Application Version: 14.4.2.140509

Crashed Module Name: HIServices

Crashed Module Version: unknown

Crashed Module Offset: 0x00009d5a

Blame Module Name: MicrosoftComponentPlugin

Blame Module Version: 14.4.2.140509

Blame Module Offset: 0x000103d7

Application LCID: 1033

Extra app info: Reg=en Loc=0x0409

Crashed thread: 0

Any halp gratefully received

Rich

Open Finder, go to your hard drive, then Library/Application Support/Microsoft/MERP2.0 and open Microsoft's error reporting program. In the program menu go to the preferences and just deactivate the error reporting.

worked a treat

SD7_Tech is a BRILLIANT PERSON!

THANK YOU !!!! I HAVE BEEN STRUGGLING WITH THIS FOR A YEAR!!!!

I can't believe fonts cause an issue this catastrophic. lol.

THANKS AGAIN! SERIOUSLY!

Hi all,

I had exactly the same issues. In the end I did the following and now all works fine again 🙂

1. Firstly, as described here, I reset the system fonts....however after this (and a reboot) I still had the crashing issues with Word and Powerpoint.

2. Then I completely removed Office 2011 from my iMac and re-installed from DVD.

Now everything works again as expected.

Hope that helps.

Cheers,

Kristian.

Thank you!!! Your steps solved my Microsoft word crashing problem! 😁

1. Quit Word
2. Launch Font Book
3. Under the "File Menu" select Restore Standard Fonts...
4. Click Proceed
5. Quit Font Book and Relaunch Word.

Using 58CKM steps to check the Font book I did the following because I have many extra install fonts and I didn't want to get ride of them all.

1) Launch Font Book

2) I selected all my fonts and check for duplicates and let them be fixed automatically

3) I deleted the fonts that are off

4) MS Word now works!

Thanks!

Thank you so much for this! I've been trying for months (and tried basically everything) but this fixed everything in seconds!

I tried a lot of things, but was hesitant to "Restore Standard Fonts" because I use a ton of different fonts in Adobe CS. I noticed the fellow's Harlow Solid Italic font issue. I have Harlow Solid Italic, tried disabling, and got same Word crash. Then in Font Book I ran Font Validation, 535 fonts passed, 87 minor problems, 1 serious error. Wouldn't ya know it, the 1 serious error is the Harlow font. Didn't bother disabling it, totally removed it. Word started right up, problem solved. In closing:

1. Open Font Book.

2. Select all fonts.

3. File -> Validate Font

4. Select all "Serious Errors"

5. Click "Remove Checked"

6. Rejoice when Word actually starts up.

I have Mavericks 10.9.5 and I have Word crashing issues. A lot of times I just can't even get it to open. I did the above test.

I have 382 fonts passed, 22 with minor problems, and no serious errors.

What to do?

Please help me because I am freaking out.

After doing the above test, and seeing I have no serious errors, I decided to click the box that said "Restore standard fonts." Two days later I go to open a 433-page word document. It opens immediately and I rejoice! But then I see, that my 433-word document is now only 376 pages! What could have happened? I scrolled through it and each page is there sequentially. I don't understand how this could have occurred. Could "Restore standard fonts" done something to the spacing? I can't see anything missing, but obviously I'm going to have to print it out and compare it with another hard copy to be sure. I really am trying not to panic but this is my novel that I've been working on for four years and now suddenly almost 60 pages seem to have vanished.

Power point: I found the explanation and a fix to the problem in another forum. It appears power point does not like that the MAC switches between graphic cards (one in the Intel chipset on the motherboard -where the normal use sits; and the more powerful dedicated graphics card that is invoked when power point goes to slideshow mode), so it freeze and then crash. There is an app (open source) in the web (gfxCardStatus https://gfx.io/) that installs minimally on your system (just an "i" on the upper toolbar). It tells you what graphics card is in use by the machine and allows that you choose among three settings for graphics cards switching (integrated only, discrete only and dynamic switching). My power point stopped crashing after I chose integrated or discrete options. Good Luck.

I'm still amazed that this problem cropped up so suddenly and that all I had to do to resolve it was to restore the system fonts in Font Book.

Font Book claimed to encounter no problems, so it wasn't entirely clear what the problem may have been.

And it appears that restoring my system fonts has no effect on the availability of other fonts installed over time.

Thank you very much.