Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes won't play videos without stuttering (PC x64 11.1.4.62)

I have been having this problem for as long as I can remember, and I've finally decided to fix it. Whenever my library shuffles to a video, it takes about 5 seconds to initialize, then plays jerkily, with the audio/video out of sync and low framerates. I don't have QuickTime installed because iTunes couldn't load the Store when it was installed, so I'd like a fix other than "install QuickTime." (I've already tried that to no avail.) I have tried using both my Intel HD Graphics 4600 and my NVIDIA GeForce GT 740 with iTunes and I get the same result-- this isn't a hardware issue. Does anyone know why a brand-new, high-performance computer can't play a minute long standard definition video? Any suggestions would be appreciated.


Thanks,

E-swizz

Windows 8

Posted on Mar 1, 2014 8:07 PM

Reply
1 reply

iTunes won't play videos without stuttering (PC x64 11.1.4.62)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.