Safari can't load specific websites

Question

Safari can't load specific websites

Hello everybody,

so for the past couple of weeks I've been experiencing the following problem: on both my iMac late 2010 and Macbook Air 2009 Safari is unable to load / connect to certain websites (about 20-30% of the pages I visit). If I try navigating to a specific page, I often get the "can't find server" error message. The websites Safari can't open seem to vary randomly - I might suddenly find myself unable to access a page that worked perfeclty fine a minute ago, and vice versa. De- and reactivating WiFi sometimes helps, sometimes it doesn't.

Also Safari at times loads websites incompletely, with the entire website format distorted and all images missing, replaced by those blue "?" symbols.

What is interesting though is that I do not experience these problems when opening the very same websites at the exact same time using another browser, such as Chrome or Firefox.

I already reset Safari and emptied the cache, deactivated all addons / plugins and made sure that both my OSX and Safari are the latest version available. I'm at a loss here - at first I thought it might be a general internet / wifi problem, that was until I found out that everythings works just fine with other browsers.

I hope you guys can help me! Of course I could just switch to Chrome or Firefox, but in my opinion Safari is vastly superior to these two so I'd really prefer keeping Safari.

Posted on Mar 3, 2014 1:57 AM

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Answer 1

Top-ranking reply

cdlike74

Level 1

5 points

Nov 23, 2014 4:53 AM in response to RickTheRigged

HI all,

seems I meet this problem after I upgrade to YOSEMITE, for example some website (www.codeporject.com) can't load completely and some can't load , and I try to solve it by add the auto detect proxy,

you can set the it bye safari->preference->advance->proxy->auto detect proxy.

although, it is still a bit slow I think , but now, it can load the pages completely. my version of sarfari is 8.0 .

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Answer 2

dominic23

Level 10

84,506 points

Mar 3, 2014 5:18 AM in response to RickTheRigged

1. Empty Caches

Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.

2. Reset Safari.

Click Safari in the menu bar.

From the drop down select "Reset Safari".

Click "Reset".

3. Safari > Preferences > Privacy > Cookies and all other website data:

Press “Remove All Website Data” button

4. Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions

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Answer 3

Jan 10, 2016 5:37 PM in response to RickTheRigged

This may help you, it helped me, you have to turn off IPv6 under Network Preferences.

Re: Using Safari 5.1.10 and several web sites won't load. URL bar goes blue part of the way and never finishes loading. This happens when going to apple.com, yahoo.com, google.com BUT I can get to cnn.com, amazon.com, ebay.com and other.

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Answer 4

Eric Root

Level 10

687,803 points

Dec 20, 2016 7:51 AM in response to I switched from Windows to Mac

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.

Feedback

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Answer 5

Eric Root

Level 10

687,803 points

Apr 26, 2017 7:10 AM in response to robynfromquinlan

That post was for a computer version of Safari.

Double click the Home button and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.

Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch

Safari website data on your iPhone or iPad - How to clear

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Answer 6

m0pher

Level 1

28 points

Apr 18, 2014 5:05 AM in response to RickTheRigged

I am having the same problem and have tried everything except the instructions in Linc Davis' post -- next on my list, but honestly, shouldn't be necessary. I've noticed that as soon as I load the page in Chrome, Safari is also able to load it. I'm not sure what they changed in the last Safari update or two, but clearly something broke.

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Answer 7

Jun 7, 2014 12:40 AM in response to RickTheRigged

I'm having the same issues... took me awhile to get into this post, because (ironically) Apple.com is one of the sites that Safari just will not load for me. Again, I can open these same pages in Chrome or Firefox with zero issues, THEN - after refreshing - I can get it open in Safari.

All of the above suggestions have been tried, as well as others from the various threads I've found in the Communities and elsewhere online.

What's even more interesting is that this exact same problem exists on my iOS devices... Safari won't load the same specific pages on my iPhone 5 or iPad Air (iOS 7), but Chrome or other 3rd party browsers will.

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Answer 8

Dec 26, 2014 6:18 AM in response to tralivali

My dad had this problem on his 2007 MacBook Pro(I know. I'm embarrassed for him...) and I was able to fix it by reseting the browser(Safari>Reset and than select all the check boxes) and then clearing the cache(Develop>Clear Cache).

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Answer 9

romcom

Level 1

10 points

Feb 22, 2015 1:41 AM in response to cdlike74

Hi there

Exactly the same issue after upgrading to Yosemite. rightmove.co.uk will not load in Safari or Firefox and I don't really want to remove all my website history etc. as I will have to set up all those passwords again.

Tried the "proxy" fix but that didn't work for me unfortunately.

Installed Chrome and now that website loads fine.

Bit of a work around - so hopefully the issue will be resolved by Apple.

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Answer 10

Aug 2, 2015 6:41 AM in response to RickTheRigged

I am also facing same problem. However, Google chrome opens same URL without any issue on MAC book pro.

I appreciate responses having possible solutions.

However, I do not expect this type of critical issue from apple.

Shame on Apple.

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Answer 11

sidj34

Level 1

0 points

Sep 19, 2015 10:52 PM in response to RickTheRigged

Having the same issue on both my mac and iPhone. Safari randomly refuses load websites and chrome has no issue loading them! Surprisingly, once I load it on chrome, safari can load it. This happens on both iPhone and mac. I have tried everything posted so far!

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Answer 12

Sep 25, 2015 9:47 AM in response to RickTheRigged

I still have problem, after reinstall OSX, safari still does not work on these websites: youtube.com and translate.google.com ...

I connected to two different wifi but still doesn't work and also did everything which mentioned in post ... but nothing changed !

is there any solution !?

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Answer 13

Sep 25, 2015 10:59 AM in response to RickTheRigged

I'm also having this issue. Posting so people know it's a thing that is happening now. I figure it's a bug from the last OS update. I hate to do it but I'm going to have to use Chrome or Firefox, might even just switch to my Windows machine and use Edge because it has some really amazing features (hoping Apple takes note).

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Answer 14

Panda_P

Level 1

0 points

Oct 1, 2015 3:10 AM in response to dominic23

Dominic23's response appears to work for me for a time. Ive completed the process three times in all now. But after a day or so Safari reverts back to not being able to load certain webpages. This is ridiculous. What on earth is going on?

Ive also tried the setting my proxy settings to automatic, but this has had no impact on safari's ability to load webpage.

Getting kind of sick of having to repeat the same steps every other day to load webpages using safari. I even switched to used a windows machine the other day just to get my work done.

Sort it out apple! We're all obviously having the same issue.

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Answer 15

Dec 26, 2015 3:58 PM in response to RickTheRigged

I thought I would post MY solution. I tried all of the previous solutions posted around the web and nothing worked.

It all started when I upgraded to Mavericks. [I run a few OS versions behind to keep compatible with all of my Audio/Video hardware, software, plugins, etc.]

- Try a new user account to test

- Disable plugins/extensions in Safari

- Reset Safari

- Tried different browsers

- Start up in SAFE mode

- Restart my Apple Airport

- Config a new LOCATION in NETWORK

- Check and test ALL settings in NETWORK

- Reinstall Mavericks

Nothing worked to fix just 1 website that was not loading for me. All other sites work fine.

So the missing link? I have 2 Apple Airport devices. The main unit and one in EXTEND mode. I turned off the extend unit and it worked, slowly of course, because of the distance to the main unit. I then plugged the extend unit back in and all is well.

I still don't under stand why only ONE website did not load. I hope this helps someone else. Took me 24 hrs at this computer over 3 days to figure this out.

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