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Safari can't load specific websites

Hello everybody,



so for the past couple of weeks I've been experiencing the following problem: on both my iMac late 2010 and Macbook Air 2009 Safari is unable to load / connect to certain websites (about 20-30% of the pages I visit). If I try navigating to a specific page, I often get the "can't find server" error message. The websites Safari can't open seem to vary randomly - I might suddenly find myself unable to access a page that worked perfeclty fine a minute ago, and vice versa. De- and reactivating WiFi sometimes helps, sometimes it doesn't.


Also Safari at times loads websites incompletely, with the entire website format distorted and all images missing, replaced by those blue "?" symbols.


What is interesting though is that I do not experience these problems when opening the very same websites at the exact same time using another browser, such as Chrome or Firefox.


I already reset Safari and emptied the cache, deactivated all addons / plugins and made sure that both my OSX and Safari are the latest version available. I'm at a loss here - at first I thought it might be a general internet / wifi problem, that was until I found out that everythings works just fine with other browsers.


I hope you guys can help me! Of course I could just switch to Chrome or Firefox, but in my opinion Safari is vastly superior to these two so I'd really prefer keeping Safari.

Posted on Mar 3, 2014 1:57 AM

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Question marked as Top-ranking reply

Posted on Mar 3, 2014 5:18 AM

1. Empty Caches


Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.


2. Reset Safari.


Click Safari in the menu bar.

From the drop down select "Reset Safari".

Click "Reset".


3. Safari > Preferences > Privacy > Cookies and all other website data:


Press “Remove All Website Data” button


4. Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions

31 replies
Question marked as Top-ranking reply

Mar 3, 2014 5:18 AM in response to RickTheRigged

1. Empty Caches


Safari > Preference > Advanced

Checkmark the box for "Show Develop menu in menu bar".

Develop menu will appear in the Safari menu bar.

Click Develop and select "Empty Caches" from the dropdown.


2. Reset Safari.


Click Safari in the menu bar.

From the drop down select "Reset Safari".

Click "Reset".


3. Safari > Preferences > Privacy > Cookies and all other website data:


Press “Remove All Website Data” button


4. Turn off Extensions if any, and launch Safari.

Safari > Preferences > Extensions

Jun 7, 2014 12:40 AM in response to RickTheRigged

I'm having the same issues... took me awhile to get into this post, because (ironically) Apple.com is one of the sites that Safari just will not load for me. Again, I can open these same pages in Chrome or Firefox with zero issues, THEN - after refreshing - I can get it open in Safari.


All of the above suggestions have been tried, as well as others from the various threads I've found in the Communities and elsewhere online.


What's even more interesting is that this exact same problem exists on my iOS devices... Safari won't load the same specific pages on my iPhone 5 or iPad Air (iOS 7), but Chrome or other 3rd party browsers will.

Apr 26, 2017 6:50 AM in response to dominic23

None of what you just said makes any sense to me if I open up settings nothing of what you said is there, if I try to open up that app by itself it surely is not there. I am talking about my Iphone 6 plus here I do not have preferences/ extensions and do not know where to find all the stuff you are talking about. Maybe you could be more clear on this matter

Apr 18, 2014 5:05 AM in response to RickTheRigged

I am having the same problem and have tried everything except the instructions in Linc Davis' post -- next on my list, but honestly, shouldn't be necessary. I've noticed that as soon as I load the page in Chrome, Safari is also able to load it. I'm not sure what they changed in the last Safari update or two, but clearly something broke.

Nov 23, 2014 4:53 AM in response to RickTheRigged

HI all,

seems I meet this problem after I upgrade to YOSEMITE, for example some website (www.codeporject.com) can't load completely and some can't load , and I try to solve it by add the auto detect proxy,

you can set the it bye safari->preference->advance->proxy->auto detect proxy.

although, it is still a bit slow I think , but now, it can load the pages completely. my version of sarfari is 8.0 .

Feb 22, 2015 1:41 AM in response to cdlike74

Hi there


Exactly the same issue after upgrading to Yosemite. rightmove.co.uk will not load in Safari or Firefox and I don't really want to remove all my website history etc. as I will have to set up all those passwords again.


Tried the "proxy" fix but that didn't work for me unfortunately.


Installed Chrome and now that website loads fine.


Bit of a work around - so hopefully the issue will be resolved by Apple.

Safari can't load specific websites

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