iPhone 5 screen bulge

My son's 5s (http://www.everymac.com/systems/apple/iphone/iphone-faq/differences-between-ipho ne-5c-iphone-5s-iphone-5.html) started behaving erratically a couple of days ago. With a full battery, the screen would randomly go blank (ie. not a shut down), and be unable to be rebooted. However, when you plugged it into power it would first show a flat battery indicator, and then (but not reliably) reboot, immediately show 100% battery and so work as normal. The corner of the screen near the volume buttons was slightly raised and a bit spongy to touch.

I booked it in for a repair with the Genius Bar and after a few tests, they concluded that it had a swollen battery. They gave us a new phone to replace it, saying that they were required to under Australian Consumer Law. (The Australian regulator had recently taken Apple to court for refusing to repair or replace defective products where the customer had used a third party repairer for an unrelated problem. https://www.accc.gov.au/media-release/accc-takes-action-against-apple-over-alleg ed-misleading-consumer-guarantee-representations. In my case all repairs were with Apple. This follows previous criticism of Apple's extended warranty for charging for services required to be provided for free.)

So, in Australia you should get this repair for free. If not, check your rights with ACCC.

Good result for me though!