iPhone 5 screen bulge

My iphone 5 has recently developed a bulge on the left hand side of the screen just above the volume buttons. I have taken it into the apple store who said they believe it to be the battery expanding but as the phone is one month outside of warranty they will not replace. Then told me to contact my service provider, which I have done and they have sent me back to apple. Any suggestions? I don't think its fair that I should have to pay to repair a faulty item as I would expect an item of this cost to last much longer than 13 months. Anyone know if I'm covered under the sales of goods act?


The screen bulge is causing some other problems as well:

Phone turns off randomly

Touch screen is very temperamental

Freezing


Any input would be highly appreciated.

iPhone 5, iOS 7.0.6

Posted on Mar 7, 2014 1:16 PM

Reply
136 replies

Sep 5, 2016 10:07 PM in response to Samd123

Funny thing... I have the iPhone SE. Which is pretty much just the iPhone 5 with upgraded specs. I've only had it for a few months. Within the last two weeks, I noticed that sometimes, I would pick my phone up, or pull it out of my pocket, and the left side of the screen would pop, like it was going back into place. Didn't think anything of it until I Googled the issue. I saw where a lot of iPhone 5 batteries were expanding and the screen would raise up... Well I looked thoroughly at the left side of my screen, and the top left is definitely raised off of where it normally sits, and I can press down on it and the screen will move up and down. I contacted apple tonight to send my phone in for repair. Such a shame. I got rid of my iPhone 6 Plus due to the whole unresponsive screen with gray bars at the top, and got a smaller one thinking that the 6 plus was too big and it was bending in my pocket, just to have an issue with the screen/battery on this one. I want the solid build of my iPhone 3gs back. These phones seem to get worse and worse with time. 😟

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iPhone 5 screen bulge

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