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iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

Hello,


I am facing a problem, which would be great to resolve. Since I updated to iOS 7.1 I can't set APN setttings for Personal Hotspot in my iPhone. If I go to Settings -> Cellular -> Cellular Data Settings, and I set the APNs(for data+mms) and i go back to save the freshly set APN settings then it saves, but if I touch any fields in the "Personal Hotspot" section (even focusing) and I go back the same way any changed value won't save (e.g. I also change data APN). In the menu "Cellular" there is an option for personal tethering where it just keeps loading and after a ehile it becomes an available option, but if I click on it it displays an error message like: "...contact: Carrier". So I tried everything, I reset my network settings, did 3 full restore(via iTunes, in recovery mode and DFU too). Then finally I downgraded to iOS 6.1.2 and guess what, it started working.. Then I thought it repaired some settings bug which burned in my device and I restored 7.1 in DFU. Now it is not working again. I need the help of community since I need hotspot tethering so hard everyday for my job. Thanks in advance!


Péter Józsa

iPhone 4, iOS 7.1

Posted on Mar 11, 2014 12:35 AM

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Question marked as Top-ranking reply

Posted on Mar 11, 2014 1:20 AM

Same problem here! Updated iPhone 4 16GB to iOS 7.1 and now i can't use a personal hotspot anymore!

631 replies

Mar 21, 2014 11:38 AM in response to psychoo118

Salve,

a casa abbiamo n,1 iphone 4, n,1 iphone 4s, n,1 ipad2 - n,1 ipad mini, tutti con il gestore Wind italia

aggiornando a ios 7.1 abbiamo perso la possibilità di utilizzare la funzione hot spot.

Non conosco quali siano i motivi di questa mal-funzione, ma chiedo che venga risolta al più presto e ripristinato il funzionamento dell'hotspot. Se questa fosse una idea malsana di apple, per qualunque suo motivo, credo che sia la goccia che farà traboccare il vaso e mio malgrado dovrò cedere alle tentazioni di altri device con altri sistemi operativi.

Android ci sta facendo l'occhiolino...

Mar 21, 2014 1:17 PM in response to psychoo118

Hi! Thia might help:

I bought a sim card from a different carrier (3 italy) which is on this official list of carriers:


http://support.apple.com/kb/ht1937


I activated the sim card and I CAN ACTUALLY MODIFY AND SAVE information on personal hotspot!

As indicated on the tre.it website I changed APN values to tre.it and hotspot to tre.it again.

Went back to settings page and changes were SAVED!

Connected hotspot, tried to connect an ipad, everything working!


In the last two weeks I have contactes apple several times, no explanation; Wind(my carrier) didn't even know what I was talking about! Perfect! If they don't even know

What an hotspot is, I just change carrier, can't waste time.

So that's it, expense: €10. Same plan, same money.

Different carrier!


Still sure is a bug if I can still modify settings with my Iphone4 IOs 7.1

Still this is not a good move from Apple!


Cheers


P.S. For Italian users, try with 3 mobile!

Mar 21, 2014 1:23 PM in response to psychoo118

CORRECTIONS


Hi! This might help:

I bought a sim card from a different carrier (3 italy) which is on this official list of carriers:


http://support.apple.com/kb/ht1937


I activated the sim card and I CAN ACTUALLY MODIFY AND SAVE information on personal hotspot!

As indicated on the tre.it website I changed APN values to tre.it and hotspot to tre.it again.

Went back to settings page and changes were SAVED!

Connected hotspot, tried to connect an ipad, everything working!


In the last two weeks I have contactes apple several times, no explanation; Wind(my carrier) didn't even know what I was talking about! Perfect! If they don't even know

What an hotspot is, I just change carrier, can't waste time.

So that's it, expense: €10. Same plan, same money.

Different carrier!


Still sure is a bug if I can still modify settings with my Iphone4 IOs 7.1 ??


This is not a good move from Apple and Wind!

Cheers


P.S. For Italian users, try with 3 mobile!

Mar 21, 2014 2:06 PM in response to 748ducati

Since darkstarpz's comment was deleted meanwhile, my comment won't be too useful but I wanted to point out, that this protocol is Apple-standard.

If been in a chat-session with them twice (German & US Support) both times with Stanislavs(darkstarpz) result = no result.

I think the support stuff we are chating with is not allowed to tell users that there are bugs, even if they might think so too. They always tell users to move on to the carrier. My chat partner told me, that every carrier has to implement its own part of the iOS update. This was his argument why Apple isn't responsibly for that. But why should my carrier (Eplus/Medionmobile) do a mistake on an iPhone 4 firmaware but not on an iPhone 4s firmware?!


PS: The german support guy had an iPhone 4 as well and after my explanations he decided to to the update live with me.

Unfortunattly his carrier was Telekom (=Tmobile), which is an Apple partner, so his Hotspot worked 😟 Would have been a great experience to make him see my issue...


Keep complaining!

Mar 21, 2014 2:34 PM in response to aburger

But this is not fair - if apple change their gsm standart or ip protocol - who will be resposne - my carrier because use world standart??? So if i buy iphone which features includes perssnal hotspot but my carrier is not in partneship with apple and what?? I can't use one of major smart phone function, but all my friends with android OS can ?

Mar 22, 2014 3:10 AM in response to psychoo118

I just contacted Apple Support, they say they are aware of the problem since they are receiving lots of support request for this kind of problematic. The operator was very kind and stated that they (Apple) are trying to work with Wind Italy to troubleshoot this issue.

I'll tell you on the next days if there are some kind of news.


I suggest you to contact Apple as well.

iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

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