iOS 7.1 Personal Hotspot APN settings won't save on iPhone 4

I am also having the same problem with iPhone 4, iOS 7.1 and PepePhone. After contacting PepePhone they told me it is Apple's problem. PepePhone, as many other operators named in this forum, is a Mobile Virtual Network Operator, so they do not have their own mobile network. They told me they only offer a communication service, they do not sell phones, so they do not have (and will not have) any agreement with Apple or any other mobile phone manufacturer. So, clearly, either Apple solves this problem they created or iOS will not be working correctly with Mobile Virtual Network Operators anymore.

apple has a LOT to learn from pepephone related to how they take care of their customers. if i have to choose between this carrier or apple right now i choose pepephone, without a doubt.

my Nexus 5 arrives on two days!

i was thinking about to start a petition too..

Same problem ++

iPhone 4 + IDEA Cellular Haryana (India) + Version 7.1 = We miss Mr Jobs' professionalism!!

Hi,

On Proximus network (Belgium) the same issue. Can't save the hotspot APN.

Unbelievable such a P1 issue is kept alive...Apple kill this bug !

Neked mit mondott az apple support?

Hi

Same here. Spain - iPhone 4 - Tuenti Movil

It's taking TOOOO long to solve this BUG!

iOS 7.1 was launched on March 10th, 21 days ago, THREE WEEKS have passed and not a word from Apple.

This is outragious. I had never been so badly ignored by a company.

Hi,

I just called an Apple Senior Advisor, after chatting with another.

During the chat i was asked to make a diagnose: i got a mail, which i had to open on my phone. iOS Diagnostics opened up and did a quick test. My support-partner then saw that my phone is working correctly...

So he devided to let me call a Senior Advisor.

The Senior Advisor looked up in Apples internal database and then came up with this:

This is an known bug. Apples engineers are working to solve it. Carriers are already informed. Its not clear at the moment if it will be fixed with an iOS update or with a carrier update. (Carrier update would be visible under Settings->General-> Info as she said)

So there's hope 🙂

I asked her if she or someone else could leave a comment here, but thats not an option because the support stuff has no permission to post here.

I got her number, so if nothing happens in the next weeks(!)(her words), I will call her back!

So stay tune and pray 😀

I'm writing from Italy.

Here we are having big issue on personal hotspot with WIND phone carrier: after latest ios update (7.1) the feature won't work for the same reason (APN are not saved).

I know Apple is working on it and i hope WIND will release a major communication update, since they seems to officially sell iphone 5s on thei website.

So hopefully it won't be a situation similar to ios 5, when we had same issue.....

Cya

UPDATE from apple care the netherlands/belgium: i had contact with the third senior apple care advisor and guess what: apple did update their ios 7.1 so, that only partner networks will work on iphone for the personal hotspot. They admitted that the personal hotspot will only work with the partner networks on standard settings and that they asked to the non partner networks to update there carrier settings. If they don't update there carrier settings, personal hotspot will never work again for the non partner networks.

I then contacted base who clearly stated that personal hotspot ins't there responsability, if 3g/edge works there responsability is over.... They keep insisting that the responsability is with apple, that they didn't change anything and that they don't know what they should do when apple says they need to update their settings. Not that i agree with all this nonsense but for the time being we are stuck, it will not work in a few weeks, it might never work again.

I cannot speak for the america's nor for asia but in belgium and the rest of europe apple care admitted that the personal hotspot will not work anymore unless the non partner networks 'sign' a deal with apple...

Apple obliges all carriers to do it their way, that's why they made the personal hotspot for the non partner carrier so that it in standard settings it doesn't work anymore.

As a small costumer we are screwed and cought between carriers and apple.

one thing is for sure: i abandoned my iphone and got me an android with personal hotspot and 4g!

Same problem for my iphone 4 after updated ios 7.1 in Hong Kong. Forget it !! We have many many choices🙂🙂

So i was right - everthing is for the money aka partner carrier contract - this time Appple makes bigger mistake, because they ate not the only one company on the smartphone market like 8-9 years before.........It is so hard to make a customers but is is so easy to lose them - bye bye!

Exactly this time apple has done a big mistake, I am also going to sell apple and Buy LG Nexus 5. I cannot change my carrier just because my carrier has not signed a contract with apple. Apple is not only the phone that I can buy. Screwed with this iphone...Support people are saying that they will resolve the problem in their next update. Just waiting for their next update....

This "unofficial carrier's must sign contract with Apple" thing doesn't sound right to me as that hotspot thing affects mostly iPhone 4 users on iOS 7.1. My friend's iPhone 4S for an example can tether internet and he is using the same carrier as I.