Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

USB hub that allows bootcamp to start

I've found quite a few people running into this problem on the forums: my bootcamp won't boot when there's a usb hub attached to my macbook pro.


Does anyone know of a USB hub model that will allow booting? I've tried 3 already and none work and I'm tired of disconnecting the usb hub every time I boot in bootcamp...



Thanks!

MacBook Pro, OS X Mavericks (10.9.2)

Posted on Mar 11, 2014 12:54 AM

Reply
Question marked as Best reply

Posted on Feb 4, 2017 10:39 AM

I have the exact same issue with a late 2012 MBP: OSX is correctly booting with the HUB being connected whereas Windows installation freezes during the boot after the chime sound ends.



I have tested the HUBs (3 different ones) after Windows booted with the HUBs being unpluged during the boot, and they work perfectly.



I agree with the hypothesis of the compatibility issue with the BIOS and the HUB.



Hope someone throw us a bit of light regarding this issue.



@CSOUND: Seeing comments from people like you within forums is REALLY disgusting.



Best regards

29 replies

Oct 18, 2016 10:34 AM in response to Armchair Allstar

USB Hubs do not work. Is there a specific reason to use them? If you want to, connect the BC Assistant-created USB installer with and without an external Hub and check the System Report -> USB and you can see that you end up with cascading hubs, because the Mac's internal USB is already a hub. Even using the USB hub built into the Apple Keyboard does not work properly.

Oct 19, 2016 12:56 PM in response to Loner T

Yes that is correct. I have the same issue as the original poster. The hub, with devices plugged in, will prevent the boot camp partition from starting with a fully installed version of windows. The hubs can be plugged in and work normally after bootup. I have tested with Anker and Amazon branded USB 2 & USB 3 hubs on 2011 & 2012 macbook pros. These same hubs don't have any affect on Windows 7 bootup on non-apple computers.


I have given up on trying to fix the issue since it seems like it is a simulated BIOS issue that i will not be able to work around. I have told my client so much.

Oct 24, 2016 9:16 AM in response to Armchair Allstar

Once you get the test hubs, can you connect one of them, and test if OSX booting works. If it works, can you look at System Report -> USB and post the output? If you can post a text version, using the example, even better. Current draw from powered hubs can also be a problem area.


system_profiler SPUSBDataType

USB:


USB 3.0 SuperSpeed Bus:


Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBXHCI

PCI Device ID: 0x8c31

PCI Revision ID: 0x0005

PCI Vendor ID: 0x8086

Bus Number: 0x0a


Internal Memory Card Reader:


Product ID: 0x8406

Vendor ID: 0x05ac (Apple Inc.)

Version: 8.20

Serial Number: 000000000820

Speed: Up to 5 Gb/sec

Manufacturer: Apple

Location ID: 0x15400000 / 1

Current Available (mA): 900

Current Required (mA): 224


USB 3.0 Hi-Speed Bus:


Host Controller Location: Built-in USB

Host Controller Driver: AppleUSBXHCI

PCI Device ID: 0x8c31

PCI Revision ID: 0x0005

PCI Vendor ID: 0x8086

Bus Number: 0x0a


Apple Internal Keyboard / Trackpad:


Product ID: 0x0262

Vendor ID: 0x05ac (Apple Inc.)

Version: 2.25

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x14c00000 / 3

Current Available (mA): 500

Current Required (mA): 40


BRCM20702 Hub:


Product ID: 0x4500

Vendor ID: 0x0a5c (Broadcom Corp.)

Version: 1.00

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x14800000 / 2

Current Available (mA): 500

Current Required (mA): 94


Bluetooth USB Host Controller:


Product ID: 0x8289

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.06

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0x14830000 / 4

Current Available (mA): 500

Current Required (mA): 0


USB Hi-Speed Bus:


Host Controller Location: Thunderbolt

Host Controller Driver: AppleUSBEHCI

PCI Device ID: 0x400f

PCI Revision ID: 0x0003

PCI Vendor ID: 0x12d8

Bus Number: 0xa0


Hub:


Product ID: 0x9127

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.00

Speed: Up to 480 Mb/sec

Location ID: 0xa0100000 / 2

Current Available (mA): 500

Current Required (mA): 100


Apple Thunderbolt Display:


Product ID: 0x9227

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.39

Serial Number: 1814212B

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xa0170000 / 5

Current Available (mA): 500

Current Required (mA): 2


FaceTime HD Camera (Display):


Product ID: 0x1112

Vendor ID: 0x05ac (Apple Inc.)

Version: 71.60

Serial Number:

Speed: Up to 480 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xa0150000 / 4

Current Available (mA): 500

Current Required (mA): 500


Display Audio:


Product ID: 0x1107

Vendor ID: 0x05ac (Apple Inc.)

Version: 2.09

Serial Number: 1814212B

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xa0140000 / 3

Current Available (mA): 500

Current Required (mA): 2


USB Hi-Speed Bus:


Host Controller Location: Thunderbolt

Host Controller Driver: AppleUSBEHCI

PCI Device ID: 0x400f

PCI Revision ID: 0x0003

PCI Vendor ID: 0x12d8

Bus Number: 0xe0


Hub:


Product ID: 0x9127

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.00

Speed: Up to 480 Mb/sec

Location ID: 0xe0100000 / 2

Current Available (mA): 500

Current Required (mA): 100


FaceTime HD Camera (Display):


Product ID: 0x1112

Vendor ID: 0x05ac (Apple Inc.)

Version: 71.60

Serial Number:

Speed: Up to 480 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xe0150000 / 5

Current Available (mA): 500

Current Required (mA): 500


Apple Thunderbolt Display:


Product ID: 0x9227

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.39

Serial Number: 181420D0

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xe0170000 / 4

Current Available (mA): 500

Current Required (mA): 2


Display Audio:


Product ID: 0x1107

Vendor ID: 0x05ac (Apple Inc.)

Version: 2.09

Serial Number: 181420D0

Speed: Up to 12 Mb/sec

Manufacturer: Apple Inc.

Location ID: 0xe0140000 / 3

Current Available (mA): 500

Current Required (mA): 2

USB hub that allows bootcamp to start

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.