iOS 7.1 Random Reboots

I also experience this on my iPhone 4s running IOS 7.1 ,it is randomly rebooting more than 10 times a day,and i didnt have this problem before 7.1 ,it is really annoying and it reboots even when im charging my phone,also i have another problem and that is the battery is draining very quickly and also it is stuck/frozen ,i would use my iphone and the percentage would show that its charged,but after a bit of use the phone will shut down when it shows that it has 60% battery,i cant know when to charge my phone and when its charged, even when im charging it it will show the same percentage,and the only way to refresh it is by a hard reset.

Please Apple fix this problem ASAP.

Hi ,

After ios 7.1 update on my mobile , random rebooting issue started. I Installed the IOS 7.1 Manually. Dowloaded ios 7.1 and manually updated.Stil it did not fixed the issue. To give last try i took my mobilr to Apple store, the technician found that the issue is with battery. And i replaced it with new one. And finally my iphone 4, with ios 7.1, with new battery is working fine. i.e rebooting no more.

But the battery is draining fast than usual.

Thanks,

I tried writing this into Apple's problem reporting page, but it would not allow this many words. My wife, a light user, upgraded her 64GB Ipad v3 to IOS 7.1 with no problems.
I (a heavy user with 1400 apps) then upgraded my 128GB Ipad v4 to IOS 7.1 overnight, and woke to find my Ipad power drained, and the Ipad v4 would no longer boot.
Lacking the time to look for fixes, I immediately bought a new 128GB Ipad v5 (the Air), and restored an old backup of the Ipad v4.
The resulting icons were a mess because the app folders were not kept intact on the restore.
Days later, I had a correctly functioning Ipad v5 with IOS 7.1, and then tackled getting the v4 working again, which still would only continuously reboot.
I called the local Apple Store (which was no help) and looked at Apple web sites, but found no fixes, other than what I ended up doing, namely going into DFU mode and restoring an old backup. Some folders restored OK, but most apps were a random screen mess that days later I got back into properly named folders.
For a few days everything seemed OK.
But now the Ipad v5 reboots randomly when moving between pages, and sometimes will not snapshot a screen unless I do a full reboot.
And this morning the Ipad v4 won’t finish its bootup, and instead is now back into a continuous reboot cycle I can’t get past.
I really don’t want to do the DFU mode thing again.
The v4 will auto boot long enough that for some minutes it is recognized by my Windows 7 PC as a drive…even enough time that I can copy/paste some pictures over to my PC drive.
Overall, since my wife is still working fine on IOS 7.1 with her Ipad v3, I have to guess that the problem has to do with my Ipads v4 and v5 being heavily loaded with Apps and Data.
Any hardware bad-memory-chip angles don’t seem to be relevant since the same problem was inherited by the brand new Ipad Air.
I have put the Ipad v4 on a shelf to let if fully power drain, and will try to keep using the v5 on its good days, when it decides not to reboot and also to take screen snaps).
In the meantime, I’ve gone back to my Microsoft Windows 7 PC to do my stock trading, and stopped cussing its lack of portability which I so enjoyed with my Ipads.
My question is this.
When will IOS 7.2 be issued to regular users like me, so I can go hopefully back to fully using all my Ipads?

Jarmo9, @all,

I can confirm what happens to you by 100%. I'm using two devices, a iPhone 4S, 64GB and a iPad 4, 128GB. I'm a "heavy user", meaning I had more than 1600 Apps on each device. After upgrading to 7.1 BOTH devices started to reboot continuously. The upgrade was done via iTunes on the iPAd and over the air on the iPad.

The first action was of course, to restore the lastest backup. In DFU mode. But during the restore, both devices started to reboot in a loop again. The reboot loop starts after restoring approx. 1400 apps. The logs shows SpringBoard, EXC_BAD_ACCESS, KERN_INVALID_ADDRESS and Watchdog timeouts with Exception Code 0xfaded321 or As well Reset Counter logs.

It's worth to mention, that the device is not starting from scratch again within the reboot loop. Althought it always shows the white apple logo on the black background, the restore process continued in iTunes after a short pause.

Amazingly the log entries matched on both devices, so it's definitly not a device memory issue.

Next action was to setup both devices new. But gues what append on the iPad after installing approx. 1400 apps MANUALLY: The reboots started again. I experienced exactly the details what you wrote: The screencapture doesn't work. Secondly: Since I'm using a complex PW with letters, I need to use the iPad keyboard, which doesn't show all characters most times. Instead there are empty placeholders / boxes.

I really look forward that apple will urgently release the next iOS Version, which hopfully will fix the reboot horror. In the meantime I'm using only 50% of the 128GB memory, which results in hourly reboots. Same for the iPhone, which is running pretty stable with 30B free memory.

I observed something interessting: After changing the language from German to english (or vs. versa), the screencapture is working for a limited time and the device overall seems to be more stable. However, there is definitly a memory but in iOS 7.1. Of course I visited the Genius Bar, which was to much for them. They even were not interessted in dumps or ticket details, opened upfront via Phone. The first advice was to reset the device via the DFU mode, which I had done 10 times or more on both devices. I declined this, and asked if they are able to interpret the logs or to do something else. What a ridiculous conversation, they even did not open the logs are start a memory test.

The best joke was, that the store manager in Frankfurt / MTZ offered me to buy a new iPad device, since there is no way back to iOS 7.06, which I asked to install (beeing aware that this is not possible or let's they forbidden ...) I personally did accept this by signing apples terms and conditions. ah.. After the store manager switched the communication to this level, I stopped. Obvisously the retail team is not empowered to do more, they even won't or can't open a complain. Sad, Sad

Thanks to apple for advising me to their Terms and Conditions. It's really anying that apple ruins working devices by submitting a new Firmware / Software with NO WAY BACK. Even after opeining a ticket and visiting the Genius Bar with a reproducable scenario.

Hello, Calihero in Frankfurt. I am in Oakville Ontario Canada. You are already like a brother to me. I thought I was alone on a deserted continuous-reboot IOS 7.1 island, and now (rejoice!) I have discovered another fellow human trapped in this Apple nightmare. Like you say, it is unbelievable Apple has stranded its heaviest user type in this manner, with no easy way to go back. Having programmed in earlier years, I know there exists a moment where the brightest and best that invent things like an Ipad, move on to new challenges, and leave Dilbert boss types behind for support. We’ve all seen it in Microsoft products, and now Apple has reached the same woeful stage with IOS. Someone failed to test 1400+ application users, and someone else failed to provide a back level restore. And their overall organization fails by not owning up when called for help, either at the store level or central help desk (resorting instead to simplistic DFU mode answers). I did not mention, but I also saw that partial blank keyboard problem, so this means all our problems match up. I managed to delete many apps from my Ipad v5 so it has calmed down now, but still is not back to normal. But the Ipad v4 is still a complete mess with continuous reboots, and awaits an IOS 7.2 miracle. We surely can’t be the only heavy users. There must be thousands of others suffering like us. I’ll let you know if I get my v4 somehow working again, before IOS 7.2. And oh yes. Back when I was programming online banking systems, any problem that could be replicated, was considered very easy to diagnose and fix (the hard problems were random and unrepeatable).

I just upgraded to 7.1.1 and immediately after finalizing the upgrade, the iPad v4 rebooted with SpringBoard Crash, EXC_BAD_ACCESS, KERN_INVALID_ADDRESS. And again a watchdog timeout....

@Apple team: Any ideas when you will fix this problem, which seems to be a memory leak ? The diagnostic informations are stored in the apple case 597434113 !

One last update on my condition before giving up on any sort of formal Apple help. I also upgraded to 7.1.1 right away on my Ipad v5 (the Air, with 1,199 apps), and it made no discernible difference. I still experience random times when I cannot successfully photo grab a screen, and must re-cold-boot to get it grabbing again. Meanwhile, I got my Ipad v4 to connect to my PC Itunes enough to do the 7.1.1 update, but it made no difference. The v4 entered a continous cycle of demanding a restore of a past backup, which I did repeatedly, but at completion it just wanted me to do the same thing again. But then I discovered I could at least delete apps using the PC based Itunes, and deleted down to 636 apps from 1450 on the v4. It still remained in the endless loop, demanding a past backup, or a fresh start. I finally chose the fresh start option having nothing to lose, and to my surprise, it did not wipe out the 636 apps, but actually came up normally. So now I'm busy re-sorting out those 636 apps into the folders I had before, and in another week should be back to where I was before the IOS 7.1 upgrade horror started. Good luck on your own fate, Calihero.

Same here.

Heavy user with 1300+ Apps on an iPad Retina 128G WiFi+Cellular (model A1460).

I had to backup to iCloud from the beginning because the deice never wanted to connect to iTunes.

After Upgrading iOS from 6 to 7.1.1, I have had recurring reboot loops at accelerating speed, until this morning, the Apple logo appears mere seconds after the lockscreen appears.

I was able to peek ever so briefly at the Diagnostics & Usage list and entries last night and I had the same errors Calihero has: Endless Springboard crashes with error bug type 109 / EXC_BAD_ACCESS (SIGSEGV) / KERN_INVALID_ADDRESS at 0x00000000

and the Spingboard + stack message featured the watchdog WDT timeout with 0xfaded321

All I was told at the Genius Bar at the Apple Store in Frankfurt was to "start fresh as a new iPad" and leave by backup behind. But as a result of working, and relying on the iPad, I have business relevant data on it which I could never really export - because it would never connect to iTunes.

And since this has been going on for over a week already, I am pretty frustrated.

Hello. I have also noticed that with 7.1.1 I'm getting springboard. Till now I had 4 springboard crashes while surfing the net. Websites wasn't heavy, for example even macrumours crashed my iPad. What I have noticed, that those springboard crashes appeared while surfing the net with cellular data. None with WiFi. At diagnostic and usage logs I get only Low memory logs, nothing mentioned about springboard.

I have reconciled with tabs reloading but those springboard crashes are killing me. I have reset iPad, tried a lot of times clearing Safari caches and histories...

Device iPad air 7.1.1 16GB+4G

Turn cellular data off -

Turn cellular data on -

Settings > Cellular > Cellular Data --

(Sh/c)ould resolve your reboot issue if it is software related.