Yesteday i went to Apple Store in Boca Raton, FL to bring my Iphone 5S
it was freezing in the dialing screen at the Phone app (the core functionality of an iPhone!)
then to answer calls or make them took 30 seconds or more
I was entertained by these strange types who put working there, some tucked the hipsters and funky! who believe it is a great pleasure to spend hours of your day this crap store.
I have the devices by simply need to work, and I think an exercise in futility and uselessness spend the day smoothing this crap devices
After hours and very nervous, I exchange the unit for a new one! Lost my informations, photos, videos, contacts and SMS messages of 3 years on my clients, business and important information including, for use in court
I deliver a device of crap that has the problem on the screen, scrolling, navigation and etc.
Apple ha long ceased to be a competent company! The new IOS *****, the service is lousy in stores.
The Ideal is to take the case to courts, and make the company pay for damages caused