iPad 2 VPN access with iOS 7.1

I have the same issue with my VPN on my iPad 2. I called Apple and didn't get charged the $19 even though my iPad is out of it's warranty because it's a software issue. If any of you do call Apple don't let them fob you off with it's the VPN providers. I did but they haven't heard the last from me! I have done everything that has been mentioned by others in this thread and non of it worked. I have been a customer of Apple for about 20 years having spent thousands on iMacs, iPods, Apple TV, iPhones, etc, and have to say that this maybe the end of the road for me.

I have exactly the same issue. I was using strongvpn without issue but after upgrading to ios 7.1 the speed is too slow to use iplayer or sky go. I'm only getting 150kbps now compared with 4.5 Mbps before.

I have a similar issue. I use TV abroad VPN and since the upgrade the speed when using VPN is drastically less than it was. I have spoken to the VPN company and they have had a lot of complaints from iPAD users.

Apple, you have a bug, please fix it....

This is good eddie.

As a former Head of Technical Services in a national organisation, I can say that all customers (Corporate or Private) respect a company (Apple) who treats customers with due repect and urgency when their products fall short of expectations.

Personally I think that expecting your customer to "Pay" for the opportunity to give you valuable feedback on your quality problem, is not a quick path to resolving quality issues and only leaves them feeling dissatisfied (why should they pay ??), because they are giving you valuable information - in your own interest for product development.

Invite constructive criticism - Value it and take to the top decison and development levels.

As one of thousands of VPN user on iPad this problem is highly significant

We want you guys to stay at the cutting edge, and Quality Assurance Systems (testing of software updates before release) and quickly resolving issues that have arisen. THESE ARE HIGH VALUE ADDED ITEMS when the decision is taken on purchases.

Put these systems in place and Audit Them and your reputation will be enhanced by end user satisfaction.

I went through the normal support process, and insisted on speaking to a senior person. Give them their due they got some one on the line and I got the information I needed.

It would have been better that they were up front about the issue.

So fingers crossed, a fix will come soon.

P.s. I did not have to pay:)

I have the smae problem, after I installed the upgrade IOS7.1 on Ipad 2, the VPN speed has dropped to almost a dial up speed. It is almost unusable!!! I contact strong VPN and they told me that it is the IOS7.1 upgrade.

Apple - shame on you

Even though it is seeminly an issue with Apple I thought it worthwhile to alert my VPN provider (Identity Cloaker) - glad I did as they have provided provided a workaround. IPad 2 works faultlessly now.

Sorry, the solution is specific to Identity Cloaker Server; basically the only difference I noticed in the instructions given by IC is that in the VPN set up on the ipad the Server was changed so I guess if your provider has the option of different Servers then opting for a different Server may resolve it.

Good Luck

Thanks, hope Apple should provide fix ASAP, without knowing this I bought vpn from different providers and alast got doubt while the same connection gives 2mbps in iPhone 5 but 0.35 Mbps max in ipad3 after this iOS 7.1 upgrade.

Apple fix it soon :)

Is there a method of "Going Back to An Earlier Date" to set back the previous version, similar to what is provided in Windows.??

It is simply folly and crazy not to allow users/customers this basic option to do this, it should be Very Easy to provide. We would then have an easy way to use the iPad in its prior to update state. Let us have a response from you please Apple. ?

This would take the heat out of unresolved issues when updates have been issued but have Bugs, and keep everyone happy with the basic courtesy of Choice.

Well, still no update from Apple:(( Very disappointed that this issue has not been addressed yet. I've trolled the net but can't seem to find any other topics on this issue apart from this one. There must be thousands of people having issues with this bug.

Even sent a tweet to their CEO,https://twitter.com/eddie_oneill/status/446289756029452288

No response. I guess that indicates Apple's commitment to their customers. At the very least they should give their customers an indication of when a fix will be available.

I have worked in the Comms and IT industry for over 30 years and one thing I do know is how much customers appreciate feedback, even if it's not that positive. At least keep the communication channels open, let us know what is happening.

A very frustrated Apple customer for now, maybe not much longer at this rate:(((

Same here, VPN snail speed.

https://twitter.com/eddie_oneill/status/449513913143808000

How do we put pressure on Apple to get this fixed, anyone any idea

https://twitter.com/eddie_oneill/status/448505986849198081

Of course, no response:(

https://twitter.com/eddie_oneill/status/449571285392457728

As if this morning the problem is fixed for me. I don't really understand that as I haven't installed any updates but for the last week I had the same issues reported here and now on PureVpn I am back to full speed. Don't know if Apple fix or PureVPN fix but glad to be back!

No improvement for me either.

APPLE CHIEF EXEC

CAN WE PLEASE HAVE A RESPONSE FROM APPLE TO LET US ALL KNOW HOW THINGS ARE PROGRESSING WITH A SOLUTION.

As a matter of simple courtesy we would all appreciate this.

Thank you

Hello All!

I'm the first to admit if I have done something wrong - in that case I have - My issue has been resolved, the fix for me was to update my VPN settings from my provider on the iPad 2 [in this case tunnel bear] - Once installed my UL and DL speeds were actually better than before - Egg on the chin.

Hope every one else can maybe try the same type of fix and utopia will be restored in your lives soon!

Kind Regards,

The Borg.