downloaded ios 7.1 can't open word documents

Since I have downloaded ios 7.1, any newly downloaded word or powerpoint document will download but not open. It just goes to a gray screen with the filename listed, and nothing else. Has anyone else seen this problem?

iPhone 5, iOS 7.1

Posted on Mar 18, 2014 7:33 AM

16 replies

ibob110

Level 1

0 points

May 14, 2014 8:01 AM in response to Pomp0745

Thanks Pomp0745.

Easy when you know how.

I should have looked on Apple support earlier. I could have saved myself hours trying to find out why something that used to work didn't anymore.

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downloaded ios 7.1 can't open word documents

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