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No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...

Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...

Anyone out there who have had the same problem?

Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

446 replies

Apr 21, 2014 11:33 AM in response to Peter Mars

1. Roll back to 5.3 or whatever.

2. Airplay from Netflix app on iPhone or iPad.

3. Wait.

Apr 21, 2014 11:53 AM in response to Tony Davenport

Thank you, Tony.

So, unless anyone has something new to share that comes directly from either Apple or Netflix, I would suggest this is the END OF DISCUSSION.

Apr 21, 2014 12:08 PM in response to sebastian255

Not until it is resolved

Ray Allen

Level 2

396 points

Apr 21, 2014 2:48 PM in response to sebastian255

Not until we have DD back

Apr 22, 2014 1:17 AM in response to Ray Allen

Apple know there's a problem - Netflix knows there's a problem -*we* all know there's a problem. It's not intermittant, it isn't just affecting some people. Therefore at this stage it's not really much good saying, "I've got this problem too!" as you are just creating noise and preventing people seeing the workarounds to the problem at the moment as these solutions are just buried in 15 pages of 'me toos', and people asking what to do.

There are only three things you can do to get DD working in Netflix on the AppleTV.

1. Roll back to firmware version 5.3.

2. Airplay to AppleTV from Netflix app on iPhone or iPad.

3. Wait for it to be fixed.

Know of a number 4? Great! Please post it - else don't bother!

Things you can do instead of posting here:

1. Go to bugreport.apple.com and file a bug report. Of course it will end up as being listed as a duplicate, but you will have let them know.

2. Get on to Netflix support and tell them you are not happy. Why not demand a free month off them or something? Anything that financially affects a company is more likely to spur them into action. Right now it's not worth posting the discussion you had with them UNLESS you've been given new information, such as a specific date for the fix etc. (and, just so you know, we've all been told "very soon", "any day now" so that's not really news 😉 ).

Apr 22, 2014 1:10 AM in response to Peter Mars

Peter,

The method to donwgrade was posted earlier in this discussion with a link to the firmare download too.

I did it a couple of days ago.

No problems, and DD5.1 is back.

David

Apr 22, 2014 1:11 AM in response to Tony Davenport

Yep! 😎

That's about it!

4) Buy a Google play thingy.

Apr 22, 2014 1:20 AM in response to nobblydog

Sadly Chromecast is not a good idea - not yet anyway. Mainly because the casting ability is not at system level so it needs apps to explicitly support it. The great thing about AirPlay is that it is built in to the audio visual frameworks at OS level.