"Replacement needed" appeared on my iPad 2 after software update

My ipad's perfectly fine until I get this message! Appeared after software update. 😟 What do I do?

iPad 2

Posted on Mar 20, 2014 12:48 PM

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124 replies

Jun 12, 2014 6:28 AM in response to kger

Hi everybody, yesterday I contacted the USA Apple Store. I call them and talked about my and our problem. After 15 minutes they told me that because I am not from USA I should contact service dep. from online chat. I did this and after a lady offered me false hopes she said that she cannot help me so I asked for a direct supervisor. So I had another talk with this person and he told me that it's a hardware problem and even if we reinstall the IOS, because of the hardware issues, the activation fails. If I am not part of some apple care program, the only solution is to pay for another one or to take it to a service localy to check it(what I did and they asked me 300 euro to replace the ipad when on the market the price for the same product is 280 euros)

I told him that some of us somehow managed to fix the problem by calling directly to Apple(what I did also) and he assured me that was just coincidence.


For the persons that fix their problem can you tell us what the apple guys said when they fix it? You call, explained the problem and what was the Apple answer? I ask you this because this supervisor i talked checked on the server my serial number and he said that from their point of view, everithing is fine with my Ipad and because of the hardware problem is not working. I asked him how come that with IOS6 it was working and after the upgrade it stoped. The answer was that even with ios6 the ipad could crash anytime. It was like a bomb.When I installed the new software the problem just came out.



To be honest I am still believe that it is a software problem and I am waiting for IOS8...maybe I am lucky.



Maybe some of us are more lucky and tell us how they did it.

Jun 12, 2014 7:23 AM in response to Boss032

Hello friend, I like you still think is a software problem, because before installing version 7.1 was all working.

Today I managed to install the beta version of IOS beta 8 to developers, registered my UDID apple in order to have access.

Even after everything installed, does not pass the registration screen. This ipad can not be activated and must be replaced: (

I do not know what else to do.



Sorry errors of pronunciation, do not speak English.

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"Replacement needed" appeared on my iPad 2 after software update

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