"Replacement needed" appeared on my iPad 2 after software update

call apple care they told me to go visit apple authorized service again and apple international will backup by phone to local apple authorized service. So it's stiil no resolve right now.......sorry i didn't speak english very well.

update: they told me it was hardware fault not because updating ios and they only suggest replace with refurbished unit from apple local store with same type and i must pay 3.600.000 rupiah which is about usd $301.

the apple care operator asked me all the info about the problem, what i did trying to fix, and escalated my case, and told me to wait a call from apple, so now 2 days later, still waiting. if i have some news, i will post here.

I received a call from apple support today.

They told me the server was fixed and that i need to try to activate the iPad again.

Then when i came home i tried and the iPad activated successfully.

then what is the solution?

You can restore you software by connect with usb to iTunes and click "Restore iPad".

Note: Be sure you backed up your data!

Once you're done, enjoy! 🙂

I try to restore ios 7.1.1 and activated again, but still no luck.....@ Kristianmsf what is your case id number that being resolved? maybe i could use it as refference when contact to apple care again.

hello apple care support....please check this issue.

i gave this thread link to apple care and they won't listen only final decision is replace unit hardware fault....

sorry for late reply, the case id is 326353702 but in japan apple store support, i don`t know if this can help you but, you can try

only thing is i can say is that apple dead with jobs. i updated my ipad 2 wi-fi+3g to 7.1.2 and it said that your product need a replacement.

device MC775RS/A - iPad2-3G

s/n DN6GN0BNDFJ3

Hi I have a problem with aktiatsii writes requires replacement of the device has been updated to 7.1.2 if it helps the serial number DQTGM0PPDFJ1

Is this only on iPad 2? Because I have iPad Mini & I'm scared to update because of this?

Ipad2 I do not know how to solve the problem?

I read somewhere that the Ipad mini that this problem arises ...