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apple application support not found error 2

Apple Application Support not found error 2

Windows 7

Posted on Mar 28, 2014 1:52 PM

Reply
74 replies

Feb 27, 2015 11:03 AM in response to b noir

My problem is exactly the same as Anthule, at first i got a problem with my Apple Mobile Device Support, but then after i've done some research browsing the net on how to fix that problem, i've finally found the solution to that problem... However, after I've finish installing and trying to run ITunes, there's a pop up says Error 2 , Apple Application Support is needed to run ITunes.... So i've followed the steps given by B Noir as above, but when i try to install a standalone Apple Application Support installer, An error pops out that says-


""An error occured during the instilation of assembly "Microsoft.VC80.CRT,type+"win32",version="8.0.50727.6195"publicKeyToken="1fc8b3 b9a1e18e3b",processorArchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x80070BC9.""


God knows how many times i've reinstalled Itunes, and how many pages i've been thruu just to look for a solution to this problem..... PLEASE HELP ME IM BEGGING YOU TO WHOEVER HAVE ANY IDEA ON HOW TO FIX THIS T^T

Feb 27, 2015 11:20 AM in response to FaiqJ

b noir hasn't posted much of late but perhaps I can help. This is a slightly updated version of my earlier contribution to the thread. I don't have any specific advice for the Microsoft.VC80.CRT error at the moment but a general tear down and rebuild may cure it. Also worth trying the "for older video cards" version if you have a 64-bit machine.




For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.


Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.


tt2

Apr 27, 2015 7:14 AM in response to wgood007

Uninstall iTunes (do NOT skip even one step in the article, that means checking folders and restarting), then redownload iTunes (http://www.apple.com/itunes/download/), move the downloaded install file to the C drive. Disable (preferably uninstall) all antivirus & malware software if you run into any install errors.) Once in the C drive, right click and run as administrator. Run the install as normal.


Uninstalling iTunes will NOT affect your library - and neither will removing the files in the uninstall process. Your iTunes library (music, movies, downloads, and backups) is saved in your Music Library which is completely separate.


Error 2: This error is also frequently resolved by disabling or uninstalling third-party security or firewall software.

How to..

Disable antivirus software

Turn Windows Firewall on or off


<Edited by Host>

Jun 4, 2015 10:37 PM in response to b noir

Hi,

I also got the below error when i launch itunes on my windows 7 64bit,

Apple Application Support not found error 2


So, i followed the extraction procedure and installed "AppleApplicationSupport64.msi", but it is showing the below error while installation.

--

Could not open key:

UNKNOWN\Components\7ABFE44842C128B390F18C3B981A1EE8\ED428B7D23AD2774E9E5935C5118 637A. Verify that you have sufficient access to that key, or contact your support personnel.

--

anyone knows how to fix this registry problem?

Jun 5, 2015 2:32 AM in response to b noir

Hi,

I also got the below error when i launch itunes on my windows 7 64bit,

Apple Application Support not found error 2


So, i followed the extraction procedure and installed "AppleApplicationSupport64.msi", but it is showing the below error while installation.

--

Could not open key:

UNKNOWN\Components\7ABFE44842C128B390F18C3B981A1EE8\ED428B7D23AD2774E9E5935C5118 637A. Verify that you have sufficient access to that key, or contact your support personnel.

--

anyone knows how to fix this registry problem?

Jun 5, 2015 3:24 AM in response to jaiganeshfromgp

For "Could not open key/write value" errors when reinstalling try b noir's user tip:

"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows
.

The technique can be applied to the branch of the registry mentioned in the error message.




For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.



Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.



tt2

apple application support not found error 2

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