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Apple TV - Radio Stations

My Apple TV stopped playing radio stations a few days ago. Now all i see is the message "Loading Internet Radio Stations" but nothing happens. My Network is fine, Internet is fine, not sure what's happening. Help please.

Apple TV, OS X Mavericks (10.9.2)

Posted on Mar 28, 2014 4:06 PM

Reply
124 replies

Apr 1, 2014 9:31 AM in response to fjmatheus

Thanks for reporting it, I have this exact problem on an ATV1 here in Europe since 3/26. All other functionality and all other networking (Browser, YouTube, iTunes Store) is OK, didn't change a thing, suddenly only Internet Radio Stations never finds anything anymore.

Hope someone at Apple manages to look into this issue.

Can't seem to file bug report on https://bugreport.apple.com/, requires registration as a developer.

BTW, is there another way to file a trouble ticket on an unsupported device?

Apr 2, 2014 12:27 PM in response to roalien

Same with my ATV2: "Cannot access Internet Radio stations". In the meantime, I'm air-playing the stations from iTunes through the ATV (should also work on ATV1). Obviously something broken at their end, maybe related to their new & improved iTunes Radio feature. I just hope it's an oversight.


Try submitting your problem here: http://www.apple.com/support/appletv/contact/

Apr 3, 2014 4:40 PM in response to fjmatheus

Same here on Atv2 also since 26/3. I can still play the radio through iTunes which is a bit strange as it suggests everything is okay there side but i'm not an expert! Although it's unfortunate but i'm glad it's not just me that has got this problem and I hope they sort it out sooner rather than later. I really thought there was something wrong with my unit before I ran into this thread.

Apr 4, 2014 1:37 AM in response to fjmatheus

I know this is about ATV (see my previous post on my ATV1 issue) but I now checked my older iTunes 10.7 and Internet Radio gives me "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." All other iTunes functionality still works.

So perhaps that is an indication they changed something regarding Internet Radio on the server that makes it no longer compatible with older clients ATV or iTunes, even if it works on the newer iTunes.

Apr 4, 2014 10:30 AM in response to fjmatheus

It strikes me that if Apple was intentionally dumping access to streaming radio stations from the original Apple TV, why would they leave the "Radio" option still available under the Internet pull-down menu? Maybe that's a kind of leftover that gets left behind on "unsupported" platforms when changes are made elsewhere that unknowingly create an unintended effect.

Apple TV - Radio Stations

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