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Help - EtreCheck on super slow Macbook Pro

Hardware Information:

MacBook Pro (15-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,2

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce GT 330M - VRAM: 256 MB

Intel HD Graphics - VRAM: 288 MB


System Software:

Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:24:42


Disk Information:

Hitachi HTS545032B9SA02 disk0 : (298.09 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) / [Startup]: 297.77 GB (123.74 GB free)


MATSHITADVD-R UJ-898


USB Information:

Apple Internal Memory Card Reader


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Built-in iSight


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:


Configuration files:

/etc/hosts - Count: 1


Kernel Extensions:

com.eltima.ElmediaPlayer.kext (1.0)


Startup Items:

Freecorder: Path: /Library/StartupItems/Freecorder

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

StartOuc: Path: /Library/StartupItems/StartOuc


Problem System Launch Daemons:

[System] org.samba.winbindd.plist 3rd-Party support link


Problem System Launch Agents:

[System] com.paragon.NTFS.auth.plist 3rd-Party support link


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.crashplan.engine.plist 3rd-Party support link

[System] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link


Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.devicemonitor.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

[System] com.nike.nikeplusconnect.plist 3rd-Party support link

[System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link

[System] HWPortCfg.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link


User Login Items:

My Day

iTunesHelper

Dropbox

Microsoft Database Daemon

Genieo

CrashPlan menu bar

HPEventHandler

HP Scheduler


Internet Plug-ins:

Easy-WebPrint EX: Version: 1.1.0 3rd-Party support link

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

OVSHelper: Version: 1.1 3rd-Party support link

Loki: Version: 3.4.2.20 3rd-Party support link

Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link

AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

DivXBrowserPlugin: Version: 2.2 3rd-Party support link

Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

QuickTime Plugin: Version: 7.6.6

AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link

EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link

JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.2


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link


3rd Party Preference Panes:

DivX 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Growl 3rd-Party support link

Paragon NTFS for Mac ® OS X 3rd-Party support link


Old Applications:

None


Time Machine:

Time Machine information requires OS X 10.7 "Lion" or later.


Top Processes by CPU:

32% java

4% empdaemon

3% WindowServer

3% EtreCheck

2% Google Chrome


Top Processes by Memory:

156 MB java

94 MB Google Chrome

74 MB quicklookd

70 MB Dropbox

67 MB Google Chrome Helper


Virtual Memory Information:

1.88 GB Free RAM

1.02 GB Active RAM

317 MB Inactive RAM

683 MB Wired RAM

395 MB Page-ins

0 B Page-outs

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 29, 2014 8:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2014 8:46 AM

Something has corrupted your mac and changed your hosts file.

It can be that you use(d) cracked software, or that it is used by crapware like Genieo.

We are going to take care of that.

But first you must do following:

Locate SeagateStorageGauge (look in Applications, and in Utilities): if you do not find it,

in Finder go to MacintoshHD /Library/LaunchAgents/ folder and delete the com.seagate.SeagateStorageGauge.plist file.

Restart, empty the trash, now make backups (if you did not make them before).

Rationale: do never install any "smart" software that came with HDD's, it is counterproductive in OSX.

Next: in SystemPreferences open Accounts, open the LoginItems Tab, then remove all entries in there, with the minus sign underneath. It will not uninstall them, they will not start automatically after a restart.

Next: restart.

Now go about removing Genieo a real mac killer, a serious job, after that we are going to clean other software that you do not want to have on a healthy mac.

But first the removal of Genieo (thanks to Thomas Reed):

You may need help, because it is a tricky task to remove the Genieo "malware", but here we go.

Read this here completely before you begin, make sure that you do understand it.

If you hesitate, don't do it, and ask help.


- Before starting this, empty the Trash bin. From now on only items trashed during this operation will be in the Trash bin.

- During this operation do not empty the Trash bin, so that a wrongly trashed file(s) can be "put back".

- Do not type the Go to commands but use copy/paste.


1.

Click the apple menu (the little apple at top left):

then choose “force quit” from the menu

if you see “Genieo” in the ForceQuit window, choose it, and click the blue ForceQuit button. Confirm ForceQuit.

if you do not see Genieo, go on to:

2.

copy this (it copies to the clipboard) from this post here:

/private/etc/launchd.conf

just that,


3.

Now you must be very very careful, it may cripple your computer if you make a mistake here.

open Finder: in the top menu bar click GO, a menu opens, choose “Go To Folder” from the menu,

then in the goto field paste (from the earlier copy)

/private/etc/launchd.conf

check carefully it must be exactly that, if it checks then click the Go button.

The folder opens and the launched.conf file is highlighted.

If you do not see such file, smile, and close the Finder window with the little red button, go on to the next point;

If you do see the highlighted file, concentrate, and drag the file to the Trash bin;

do not empty the Trash bin.


4. (You need to be in a administrator account, normally your own account)

Open Finder again, you are going to remove 9 files (some or all may not be there):


open the Applications folder and drag the following two files to the trash bin:

Genieo

Uninstall Genieo

(if they are not there even better, go on)

do not empty the Trash bin


then in Finder, “GO”, then “Go To Folder” copy/paste:

/Library/LaunchAgents/

and click the Go button;

in that folder look for files that begin their name with:

com.genieo….

and drag them to the Trash bin,

there are three or less such files.

do not empty the Trash bin


then in Finder menu, “GO”, then “Go To Folder” copy/paste:

/Library/PrivilegedHelperTools/

and click the Go button;

in that folder look for files that begin their name with:

com.genieo…

there is one or none,

drag it to the Trash bin

do not empty the Trash bin



then in Finder menu, “GO”, then “Go To Folder” copy/paste:

/usr/lib/

and click the Go button;

in that folder look for the following files:

libgenkit.dylib

libimckit.dylib

libimckitsa.dylib

drag them to the Trash bin

do not empty the Trash bin



5. Now restart the computer.

After startup, in Finder, “GO”, then “Go To Folder” copy/paste:

/Library/Frameworks/

and click the Go button;

in that folder look for a file that begins its name with:

com.genieoExtra…

there is one or none,

drag it to the Trash bin

do not empty the Trash bin



6. When all has gone well, remove all browser extensions that you do not trust, especially the Omnibar extension (if it is there):

Start Safari, click the Preferences in the Safari menu, go to the extensions tab.


7. Everything OK ?

Empty the Trash bin…..

Restart.

Pfffff

Report back.

Lex

30 replies
Question marked as Top-ranking reply

Mar 29, 2014 8:46 AM in response to samajo

Something has corrupted your mac and changed your hosts file.

It can be that you use(d) cracked software, or that it is used by crapware like Genieo.

We are going to take care of that.

But first you must do following:

Locate SeagateStorageGauge (look in Applications, and in Utilities): if you do not find it,

in Finder go to MacintoshHD /Library/LaunchAgents/ folder and delete the com.seagate.SeagateStorageGauge.plist file.

Restart, empty the trash, now make backups (if you did not make them before).

Rationale: do never install any "smart" software that came with HDD's, it is counterproductive in OSX.

Next: in SystemPreferences open Accounts, open the LoginItems Tab, then remove all entries in there, with the minus sign underneath. It will not uninstall them, they will not start automatically after a restart.

Next: restart.

Now go about removing Genieo a real mac killer, a serious job, after that we are going to clean other software that you do not want to have on a healthy mac.

But first the removal of Genieo (thanks to Thomas Reed):

You may need help, because it is a tricky task to remove the Genieo "malware", but here we go.

Read this here completely before you begin, make sure that you do understand it.

If you hesitate, don't do it, and ask help.


- Before starting this, empty the Trash bin. From now on only items trashed during this operation will be in the Trash bin.

- During this operation do not empty the Trash bin, so that a wrongly trashed file(s) can be "put back".

- Do not type the Go to commands but use copy/paste.


1.

Click the apple menu (the little apple at top left):

then choose “force quit” from the menu

if you see “Genieo” in the ForceQuit window, choose it, and click the blue ForceQuit button. Confirm ForceQuit.

if you do not see Genieo, go on to:

2.

copy this (it copies to the clipboard) from this post here:

/private/etc/launchd.conf

just that,


3.

Now you must be very very careful, it may cripple your computer if you make a mistake here.

open Finder: in the top menu bar click GO, a menu opens, choose “Go To Folder” from the menu,

then in the goto field paste (from the earlier copy)

/private/etc/launchd.conf

check carefully it must be exactly that, if it checks then click the Go button.

The folder opens and the launched.conf file is highlighted.

If you do not see such file, smile, and close the Finder window with the little red button, go on to the next point;

If you do see the highlighted file, concentrate, and drag the file to the Trash bin;

do not empty the Trash bin.


4. (You need to be in a administrator account, normally your own account)

Open Finder again, you are going to remove 9 files (some or all may not be there):


open the Applications folder and drag the following two files to the trash bin:

Genieo

Uninstall Genieo

(if they are not there even better, go on)

do not empty the Trash bin


then in Finder, “GO”, then “Go To Folder” copy/paste:

/Library/LaunchAgents/

and click the Go button;

in that folder look for files that begin their name with:

com.genieo….

and drag them to the Trash bin,

there are three or less such files.

do not empty the Trash bin


then in Finder menu, “GO”, then “Go To Folder” copy/paste:

/Library/PrivilegedHelperTools/

and click the Go button;

in that folder look for files that begin their name with:

com.genieo…

there is one or none,

drag it to the Trash bin

do not empty the Trash bin



then in Finder menu, “GO”, then “Go To Folder” copy/paste:

/usr/lib/

and click the Go button;

in that folder look for the following files:

libgenkit.dylib

libimckit.dylib

libimckitsa.dylib

drag them to the Trash bin

do not empty the Trash bin



5. Now restart the computer.

After startup, in Finder, “GO”, then “Go To Folder” copy/paste:

/Library/Frameworks/

and click the Go button;

in that folder look for a file that begins its name with:

com.genieoExtra…

there is one or none,

drag it to the Trash bin

do not empty the Trash bin



6. When all has gone well, remove all browser extensions that you do not trust, especially the Omnibar extension (if it is there):

Start Safari, click the Preferences in the Safari menu, go to the extensions tab.


7. Everything OK ?

Empty the Trash bin…..

Restart.

Pfffff

Report back.

Lex

Mar 29, 2014 10:26 AM in response to Lexiepex

Aah great, I got confused between "file" and "folder". Interestingly, all the files mentioned in steps 4 and 5 were not there. So I moved on to 6 & 7. It seems better, right now I only have Safari active, but I could try to multi task to see if it hangs again. Could the speed be impacted in part because of my battery? Its condition says "Replace soon".


Anyhow, I ran the EtreCheck again. Genieo is definitely gone and memory's now freed up quite a chunk. Please let me know if there are further actions I can take to speed up. Thank you so much again for taking time to help me out.


Hardware Information:

MacBook Pro (15-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,2

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce GT 330M - VRAM: 256 MB

Intel HD Graphics - VRAM: 288 MB


System Software:

Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:4:29


Disk Information:

Hitachi HTS545032B9SA02 disk0 : (298.09 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) / [Startup]: 297.77 GB (123.97 GB free)


MATSHITADVD-R UJ-898


USB Information:

Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Internal Memory Card Reader


Apple Computer, Inc. IR Receiver


Apple Inc. Built-in iSight


FireWire Information:


Thunderbolt Information:


Configuration files:

/etc/hosts - Count: 1


Kernel Extensions:

com.eltima.ElmediaPlayer.kext (1.0)


Startup Items:

Freecorder: Path: /Library/StartupItems/Freecorder

HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

StartOuc: Path: /Library/StartupItems/StartOuc


Problem System Launch Daemons:

[System] org.samba.winbindd.plist 3rd-Party support link


Problem System Launch Agents:

[System] com.paragon.NTFS.auth.plist 3rd-Party support link


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.crashplan.engine.plist 3rd-Party support link

[System] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link


Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.devicemonitor.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

[System] com.nike.nikeplusconnect.plist 3rd-Party support link

[System] HWPortCfg.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link


User Login Items:

None


Internet Plug-ins:

Easy-WebPrint EX: Version: 1.1.0 3rd-Party support link

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

OVSHelper: Version: 1.1 3rd-Party support link

Loki: Version: 3.4.2.20 3rd-Party support link

Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link

AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

DivXBrowserPlugin: Version: 2.2 3rd-Party support link

Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

QuickTime Plugin: Version: 7.6.6

AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link

EPPEX Plugin: Version: 3.0.5.0 3rd-Party support link

JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.2


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link


3rd Party Preference Panes:

DivX 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Growl 3rd-Party support link

Paragon NTFS for Mac ® OS X 3rd-Party support link


Old Applications:

None


Time Machine:

Time Machine information requires OS X 10.7 "Lion" or later.


Top Processes by CPU:

23% java

6% empdaemon

2% EtreCheck

2% WindowServer

2% Google Chrome


Top Processes by Memory:

147 MB java

82 MB Google Chrome

74 MB Google Chrome Helper

49 MB WindowServer

45 MB Finder


Virtual Memory Information:

2.21 GB Free RAM

776 MB Active RAM

338 MB Inactive RAM

585 MB Wired RAM

211 MB Page-ins

0 B Page-outs

Mar 29, 2014 11:03 AM in response to samajo

Good work (did you smile? is part of a happy operation).

Since the main culprit is gone, we go on.

My proposal:

1. uninstall the following applications:

-- HP apps, (not all if you have a HP printer MF machine.

-- ElmediaPlayer

-- in the Applications folder, or the Utilities folder: all that have the name Huawei name in it, even if you have a huawei modem or internet stick.

2. In MacintoshHD /Library/StartupItems/ delete

all entries: especially the rogue Startouc and HWnetmgr (both Huawei). This does not uninstall anything, but prevent those to start up when starting the mac.

3. In MacintoshHD /Library/LaunchAgents/ delete

HWPortCfg.plist (again Huawei).

4. Is there a reason for having the NTFS driver in your computer? If not uninstall it (SystemPreferences).

5. Is there a reason to have Chrome installed? It is a well known memory leaker, a good fast browser is Opera, but Safari does very well also.

6. In yourname /Library/InternetPlugins/ folder delete

CitrixOnlineWebDeploymentPlugin

7. In yourname /LIbrary/LaunchAgents/ delete the Adobe plist.

8. In MacintoshHD /Library/InternetPlugins/ delete

the two AdobePDFviewer plugins

(I also propose to delete the Loki plugin)

the JavaApplet plugin

Restart.

Give me your answer, and

Remember me that we have to look at the hosts file, since it may be compromised.

Lex

Mar 30, 2014 6:15 AM in response to Lexiepex

Yes thank you Lex! I'm so happy that everything is running smoothly now. This is awesome!


Here's the latest EtreCheck report after I removed everything extra that you mentioned, plus a few other apps which I don't use often. There's still Growl and Flip4Mac under System Preference but I don't know how to remove those. Please have a look when you are free. And, I have no idea what hosts files are but we should take a look at them 😝


Hardware Information:

MacBook Pro (15-inch, Mid 2010)

MacBook Pro - model: MacBookPro6,2

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

NVIDIA GeForce GT 330M - VRAM: 256 MB

Intel HD Graphics - VRAM: 288 MB


System Software:

Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:7:33


Disk Information:

Hitachi HTS545032B9SA02 disk0 : (298.09 GB)

(null) (disk0s1) <not mounted>: 200 MB

Macintosh HD (disk0s2) / [Startup]: 297.77 GB (124.01 GB free)


MATSHITADVD-R UJ-898


USB Information:

Apple Internal Memory Card Reader


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Computer, Inc. IR Receiver


Apple Inc. Built-in iSight


FireWire Information:


Thunderbolt Information:


Configuration files:

/etc/hosts - Count: 1


Kernel Extensions:

com.eltima.ElmediaPlayer.kext (1.0)


Problem System Launch Daemons:

[System] org.samba.winbindd.plist 3rd-Party support link


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.crashplan.engine.plist 3rd-Party support link

[System] com.eltima.ElmediaPlayer.daemon.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link


Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link


User Login Items:

Microsoft Database Daemon


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

OVSHelper: Version: 1.1 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.6.6

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.2


3rd Party Preference Panes:

DivX 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Growl 3rd-Party support link


Old Applications:

None


Time Machine:

Time Machine information requires OS X 10.7 "Lion" or later.


Top Processes by CPU:

2% EtreCheck

2% WindowServer

0% mds

0% java

0% usbmuxd


Top Processes by Memory:

152 MB java

45 MB Finder

41 MB EtreCheck

33 MB WindowServer

29 MB mds


Virtual Memory Information:

2.58 GB Free RAM

484 MB Active RAM

268 MB Inactive RAM

574 MB Wired RAM

152 MB Page-ins

0 B Page-outs

Mar 30, 2014 6:51 AM in response to samajo

Now about your hosts file:

read carefully:

in the Finder menu GO, choose 'Go To Folder', then copy paste this address in /private/etc/hosts

it will find your hosts file selected, copy it to the desktop.

On the desktop CTL+click that file choose Getinfo, add something to the name, then again CTL+click and choose 'open with', choose TexEdit.

Then copy what Textedit shows and post it here.

Lex

Mar 30, 2014 7:35 AM in response to Lexiepex

ElmediaPlayer wasn't in Applications but it still shows up on Launch Daemons (in the report), so I'm not sure if it's not entirely removed or what the deal is. I haven't used it in ages so woulnd't mind getting rid of it.


About my hosts file, here is the message I got after pasting the address:


The folder "hosts" can't be opened because you don't have permission to see its contents


Folder cannot be found.


😕

Mar 30, 2014 7:53 AM in response to samajo

OK instead of /private/etc/hosts put in the following /private/etc/

Then you go to the hosts file (just that name, nothing else) and copy it to the desktop. Then the rest is the same, rename, copy contents.


Elmedia: you have to delete two files here:

MacintoshHD /Library/LaunchDaemons/ delete com.eltima.ElmediaPlayer.daemon.plist

MacintoshHD /Library/Extensions/ delete com.eltima.ElmediaPlayer.kext

.

Lex



Mar 30, 2014 8:21 AM in response to samajo

Indeed, your hosts file is compromised.

You have a jailbroken iPhone. Do not expect any support for the iPhone.

But I will tell you how to recover your hosts file:

Do read this very carefully, and make no mistakes:

Download Textwrangler from http://www.barebones.com

Install it.

Go to the original hosts file as above, CTL+click and 'open with', choose Textwrangler.

When it is open in Textwrangler, remove the last two lines, so that fe80::1%lo0 localhost

is the last line. Underneath just type the character # as a new line,

it now ends like this:

.

.

::1 localhost

fe80::1%lo0 localhost

#


Now save the changed file.

Normally TW let the permissions unchanged, but to be sure, start DiskUtility, and do the 'repair permissions'.

That's it.

Mar 30, 2014 8:49 AM in response to Lexiepex

Thank you so much! I don't even have an iPhone, sorry, just not an iPhone fan. I did, however, share my laptop with my roommates whenever need to. 2 out of 3 of them use iPhone. I'm trying the method you just taught me now, will report result after it's done.


On the other hand, I have another MB and been having some problem with this one too (sometimes it just shut down by itself?, Safari browser freezes, no camera detected on the Photo Booth but can be found in Skype). If it's not too much trouble, would you mind taking a look at its report below and let me know if you see anything suspicious?


Hardware Information:

MacBook Air (11-inch, Mid 2011)

MacBook Air - model: MacBookAir4,1

1 1.8 GHz Intel Core i7 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


System Software:

Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:8:26


Disk Information:

APPLE SSD SM256C disk0 : (251 GB)

disk0s1 (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 250.14 GB (56.22 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


USB Information:

Apple Inc. FaceTime Camera (Built-in)


Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad



FireWire Information:


Thunderbolt Information:

Apple, Inc. MacBook Air


Problem System Launch Daemons:

[System] com.seagate.TBDecorator.plist 3rd-Party support link


Problem System Launch Agents:

[System] com.paragon.NTFS.auth.plist 3rd-Party support link


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.crashplan.engine.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link


Launch Agents:

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

[System] com.seagate.SeagateStorageGauge.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.nero.HSMMonitor.plist 3rd-Party support link


User Login Items:

iTunesHelper

Dropbox

Canon IJ Network Scanner Selector EX

Android File Transfer Agent

CrashPlan menu bar

KiesViaWiFiAgent

KiesAgent

fuspredownloader

HP Scheduler


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

EPPEX Plugin: Version: 4.1.0.0 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.1

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

Easy-WebPrint EX: Version: 1.1.0 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7


Audio Plug-ins:

iSightAudio: Version: 7.7.1 - SDK 10.7


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.3 - SDK 10.7


User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link


3rd Party Preference Panes:

Adobe Version Cue CS3 3rd-Party support link

Flash Player 3rd-Party support link

Growl 3rd-Party support link

Paragon NTFS for Mac ® OS X 3rd-Party support link


Old Applications:

None


Time Machine:

Time Machine not configured!


Top Processes by CPU:

17% CrashPlanService

5% WebProcess

2% EtreCheck

1% Safari

1% WindowServer


Top Processes by Memory:

487 MB WebProcess

143 MB CrashPlanService

111 MB Safari

70 MB Dropbox

53 MB mds


Virtual Memory Information:

1.67 GB Free RAM

1.27 GB Active RAM

226 MB Inactive RAM

863 MB Wired RAM

220 MB Page-ins

0 B Page-outs

Mar 30, 2014 8:56 AM in response to samajo

About the Hosts file: it may also have been because of the cracked CMM, but the IP address is from iPhone hackers...

Don't mess around with Textwrangler or in system files.

Great that we have solved it, now please do the same with changed hosts file, so that I can check if it is changed correctly.

I will answer your MacbookAir list separately.

Mar 30, 2014 9:18 AM in response to Lexiepex

Noted with thanks. After changing the original hosts file exactly as instructed and running Disk Utility repair, I copied the hosts file to my desktop, changed its (copy) name and here is the content:


##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

#

Help - EtreCheck on super slow Macbook Pro

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