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No Sound Output on MacBook Pro

Hello!


Can't get sound to work on my MacBook Pro (Early 2011, running OS X Mavericks). When I go into sound, there are no speakers listed, just AirPlay.

I have attempted all the possible fixes listed on the other post with this similar problem. The one thing that may be different from the other is that when I press the volume buttons (F10, F11, F12), the response on the screen is 2-3 seconds later.


Any ideas before I make an Apple Store appointment? Thanks!

MacBook Pro, OS X Mavericks (10.9.2), Early / Mid 2011

Posted on Mar 29, 2014 3:11 PM

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Question marked as Best reply

Posted on Mar 29, 2014 3:15 PM

You may have already tried some of the suggestions in the following:


Repair permissions & restart.


Check your settings in the Audio Midi app which is located in the Utilities folder.


http://support.apple.com/kb/TS1574 Troubleshooting issues with no audio from built-in speakers on Macs




Trick/Tip: Open up GarageBand if installed then, open a program (optional).

Quit out of the GarageBand app.




=====================


Repairing the mysteriously muted Mac

The background on the issue is that there’s a small sensor switch inside the headphone port. When you insert a headphone jack, the sensor understands what's what and changes the sound output setting to Headphones. If you insert a jack for digital audio output, the device changes to Digital Out. When you remove the jack completely, it should read Internal Speakers.


The spirits tell me that there’s a very good chance that you recently had something jacked into this port—a set of headphones or a cable leading to powered speakers, for example. When you removed the jack, something in the port prevented the sensor from tripping correctly. That’s why you see Digital Out instead of internal Speakers.


The solution is to force the sensor to do its job. The safest way to do that is to simply run a jack in and out of the port a few times. Much of the time, this takes care of the problem by correctly tripping the sensor. If that doesn’t work, there may be gunk in the port. Before turning to more invasive techniques, get a can of compressed air, attach the small tube that fits the nozzle, and blast a few shots of air into the port. With any luck, that should dislodge the gunk and the port will operate as it should.


If that doesn’t work, find a foam-tipped swab that fits (electronics shops generally carry them), dip it in rubbing alcohol, and gently insert it into the headphone port in an attempt to wipe away any stubborn gunk. I recommend foam rather than cotton swabs because the cotton variety might leave threads behind. (This same technique works well with misbehaving headphone ports on devices such as iOS devices.)


It's possible that gunk has nothing to do with it. Rather, it may be that the switch just needs a subtle nudge. If a jack or swab doesn't work, I've heard of people successfully resetting it with a deft poke of a toothpick.

http://www.macworld.com/article/2031146/repairing-the-mysteriously-muted-mac.htm l















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16 replies

Oct 12, 2016 11:32 PM in response to sukiH

Bravo . . . This really helped. Trimmed Q-tip, not really. I followed exactly your check-list; unplug all but the power, and back up again. After repairing permissions several times, I went to the Audio Devices App in Utilities while the computer was on Recovery Mode: well, interesting: it revealed that the built-in Output speakers had disappeared. I'm pretty sure that should not be the case in Recovery mode . . . And after rebooting normally, voilà! The sound came back to Garage Band and to my Internet-based class Video . . . Thank you again for doing the heavy lifting for us and detailing so thoroughly all the options available before the face-to-face Genius Bar!

No Sound Output on MacBook Pro

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