delete tuneupmymac

finally after two hours and unable to trace tuneupmypc that kept loading up on my screen and into my blocked virus chest I paid for "find any file " by Thomas Tempelmann about 6 $ or £4 pounds something its on a link page 2 or 3 from here it found 27 associated files within a photo duplicator program installed on my machine I highlighted all of them and done a complete delete highlight rightclick nothing else on the mac was able to locate them before that well done Mr templelman it was driving me mad

Can you tell us which Mac model you have and what Mac OS version you have? I'm thining you may have a newer Mac than the pre-2006 minitowers this forum covers.

As for Genieo, their installer does not completely remove the product. See this for instructions:

http://www.thesafemac.com/arg-genieo/

We just had the same problem, and the instructions at thesafemac.com don't seem to apply much anymore. To get rid of TuneUpMyMac, you can first go to System Preference > Accounts > Login Items tab. Click the item and then the minus sign at the bottom.

At that point you should be able to move the Application/TuneUpMyMac to the trash. If it somehow comes back, you could open a terminal window and enter `rm /Applications/TuneUpMyMac`

http://www.tuneupmymac.com/uninstall/

beroe1 wrote:

We just had the same problem, and the instructions at thesafemac.com don't seem to apply much anymore.

The instructions at TheSafeMac are updated continuously and are fully applicable to all known installations. Please point us to one where they did not apply!

To get rid of TuneUpMyMac, you can first go to System Preference > Accounts > Login Items tab. Click the item and then the minus sign at the bottom.

To get rid of TuneUpMyMac, you can first go to System Preference > Accounts > Login Items tab. Click the item and then the minus sign at the bottom.

At that point you should be able to move the Application/TuneUpMyMac to the trash.

That won't work without rebooting to stop the process after removing it from Login Items. Almost always best to follow the developer's instructions as MichelPM suggests, except in the case of Genieo where the uninstaller leave or installs additional files.

rebooting to stop a process is using a jackhammer when a gentle love tap will do ;P

Marc Bejarano wrote:

rebooting to stop a process is using a jackhammer when a gentle love tap will do ;P

How's that? Rebooting (selecting "Restart..." from the  menu) is the recommended way to stop all processes? What type of "gentle love tap" did you have in mind?

rebooting is the recommended way to kill all processes, but killing *all* processes when you likely only need to kill one to move something to the trash is using a jackhammer when a gentle love tap will do. if you don't know which process has a file open (often it's obvious), you can do something like:

$ sudo lsof +D /Applications/TuneupMyMac.app

i just did something similar on my machine and it took a long time for lsof to come back with a response, but it told me which processes have open file handles on files in the directory i gave it and which PIDs correspond to those processes. one can then kill the process with the Activity Monitor or from the command line with something like (being harsh):

$ sudo kill -9 <PID>

if you're unfamiliar with the terminal, i highly recommend playing with it. if you master it, you will become more powerful than you can possibly imagine 🙂

when you want to read about a command (like lsof above), do something like:

$ man lsof

"man man" will tell you all about the man command, itself (the old-skool UNIX manual). see https://en.wikipedia.org/wiki/Man_page

have fun!

I use Terminal many many times a day, but would only recommend it's use to a novice user such as this OP appears to be if there were no other way.

And in this particular case I would have recommend the use of Activity Monitor for an experienced user before resorting to Terminal for something as simple as this force quitting a process.

The trick to being a good troubleshooter is to know who you are dealing with in the Forum.

I was able to right click on the program and send it to the trash. I have no idea how it ended up on my computer BUT when I called Tech Support the person wanted access to my computer. Scary stuff. Good luck and hope this reply helps.🙂

DonnaOtter wrote:

I was able to right click on the program and send it to the trash.

Why did you not use the instructions given in the link MichelPM gave us? Now you have a bunch of extra files scattered over your hard drive that may or may not cause issues going forward. And don't bother trying to find them with Spotlight as it won't look in many of the correct locations.

Developers almost always have the best removal information, although I would agree that allowing TechSupport to access your computer was not the right answer.

When I installed this awful software by mistake, it changed all my search settings including in Chrome. It also removed the most visited thumbnails on new Chrome tabs. After uninstalling Tuneupmymac, I fixed the tab and search issues by first disabling and then deleting all extentions that were not familiar to me or that I wasn't using (menu/tools/extensions). It fixed the problem. I should have been more careful before I downloaded this.

Because I could not access the uninstall feature and after three hours of attempting to remove the program following all instructions on this website in desperation I sent it to the trash. Not sure what spotlight is. I'm not sure why you felt the need to chastise me. Ah well as a Nurse I see the ugly on a daily basis. Have a great day.

DonnaOtter wrote:

Because I could not access the uninstall feature and after three hours of attempting to remove the program following all instructions on this website in desperation I sent it to the trash. Not sure what spotlight is.

I don't think we are going to be able to talk you through things at this point. I'm not sure what the issue was with the uninstall feature and I can see where some of the other instructions would confuse a less experienced user, I think at this point your best bet would be to make an appointment at the Apple Store's Genius Bar where they can give you hands on assistance. They do offer free classes on basic features (e.g. Spotlight) which I'm sure you would find useful.

Sorry that you interpreted my words as chastisement, they were not intended to be. It's just that there's no reason for you to struggle for three hours trying to understand things when I'm sure someone here could have helped you figure it out, instead of making matters worse by doing something else.

How to delete tuneupmymac

I recently had a problem with this and made me really frustrated not till then I called apple online tech support. They have thought me how to delete tuneupmymac or any other applications you wished to be deleted as well. First step would be simply go to your Finder which is sitting far left your dock and click on it. As you have got there just go to application which is somewhere on the left middle side. Look for the application you wished to be deleted and simply dragged them to the trash (Remember to empty your trash after doing all of this). I thought i just had to share it from everyone who gets frustrated as well. Also saves time instead of doing some downloading other stuff.😉

campbecg wrote: