User profile for user: KINGSAID
KINGSAID Author
User level: Level 1
0 points

My Macbook Pro is all of a sudden Slow. Why?

My Macbook pro is now slow. I just updated to Mavericks but it was slower before the update. It might be even slower now after the update, but not sure. Hope you can help.


My report:


Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 21:9:24


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 499,25 GB (283,29 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:

Apple Computer, Inc. IR Receiver


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. FaceTime HD Camera (Built-in)


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 5


Kernel Extensions:

com.paceap.kext.pacesupport.snowleopard (5.7.2)

com.sophos.nke.swi (9.0.53 - SDK 10.8)

com.sophos.kext.sav (9.0.53 - SDK 10.7)

com.google.filesystems.fusefs (2.1.7)


Startup Items:

PACESupport: Path: /Library/StartupItems/PACESupport


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.paceap.eden.licensed.plist 3rd-Party support link

[System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

[System] com.sophos.autoupdate.plist 3rd-Party support link

[System] com.sophos.configuration.plist 3rd-Party support link

[System] com.sophos.intercheck.plist 3rd-Party support link

[System] com.sophos.notification.plist 3rd-Party support link

[System] com.sophos.scan.plist 3rd-Party support link

[System] com.sophos.sxld.plist 3rd-Party support link

[System] com.sophos.webd.plist 3rd-Party support link

[System] logKext.plist 3rd-Party support link

[System] PACESupport.plist 3rd-Party support link


Launch Agents:

[System] com.parallels.desktop.launch.plist 3rd-Party support link

[System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

[System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link

[System] com.sophos.uiserver.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

iTunesHelper

uTorrent

Spotify


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link


Old Applications:

DockPlistEdit: Version: 7.0 - SDK 10.5 3rd-Party support link

/Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

coconutBattery: Version: 2.7.1 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/coconutBattery.app

BankID: Version: 4.19.4 - SDK 10.5 3rd-Party support link

iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

21% Spotify Helper EH

4% WindowServer

4% Google Chrome

3% SophosAVAgent

3% Spotify


Top Processes by Memory:

78 MB Google Chrome

57 MB Spotify Helper EH

53 MB InterCheck

45 MB SophosAVAgent

33 MB Finder


Virtual Memory Information:

37 MB Free RAM

606 MB Active RAM

591 MB Inactive RAM

1.01 GB Wired RAM

42.76 GB Page-ins

479 MB Page-outs

Posted on Apr 3, 2014 1:30 AM

Reply
32 replies
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,108 points

Apr 3, 2014 1:52 AM in response to KINGSAID

Found.

1. the worst problem first:

ClreanMyMac: it is version2 that is a bit easier to uninstall:

Open CleanMyMac, in the left menu panel there is Uninstaller: uninstall with that. There proably are some leftovers, but we will delete them later.

Tell me what you have done with CMM: I must know whether you have used it to get rid of Binaries and/or Languages.

After that Restart, empty the Trash Bin.

2. The second problem is Sophos: it is not a bad app, but unnecessary. It should not run continuously (on access), but only manual scans, when needed. Since Mavericks 10.9.1 there seem to be compatibility issues with OSX: I propose to uninstall it completely. You do not need it, you need only a AV in your windows VM.

3. You have uTorrent on your computer: read in my other posts what are the risks of using a torrent app. Take it out of the LoginItems.

4. Your Hosts file is compromised. We deal with that after the initial cleaning.

5. Uninstall iSkysoft.

After your actions restart, empty the trash bin, make a new etrecheck list.

Lex

Reply
User profile for user: KINGSAID
KINGSAID Author
User level: Level 1
0 points

Apr 3, 2014 2:59 AM in response to Lexiepex

Thank you for the response.

I have now uninstalled Clean My Mac and Sophos. Restarted my computer. But I cant seem to find iSkysoft. Searched on finder and looked through my applications, but no iskysoft.

Mind you that clean my mac and utorrent have been on my computer for so long and never had any problems with it. Sophos on the other hand, I just downloaded after noticing that my computer became slow.

I have been using clean my mac on auto mode, so what it does is to automatically search through my computer and gather unnecessary files. So it's all been automatic. But I do remember seeing some language file beeing cleaned on it.

Another problem that I have is that my finder window sometimes stops working and never opens again until I restart the computer.

New report:

Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:5:15


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 499,25 GB (284,74 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:

Apple Computer, Inc. IR Receiver


Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 5


Kernel Extensions:

com.paceap.kext.pacesupport.snowleopard (5.7.2)

com.google.filesystems.fusefs (2.1.7)


Startup Items:

PACESupport: Path: /Library/StartupItems/PACESupport


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.paceap.eden.licensed.plist 3rd-Party support link

[System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

[System] logKext.plist 3rd-Party support link

[System] PACESupport.plist 3rd-Party support link


Launch Agents:

[System] com.parallels.desktop.launch.plist 3rd-Party support link

[System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

[System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

iTunesHelper

uTorrent

Spotify


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link


Old Applications:

DockPlistEdit: Version: 7.0 - SDK 10.5 3rd-Party support link

/Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

coconutBattery: Version: 2.7.1 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/coconutBattery.app

BankID: Version: 4.19.4 - SDK 10.5 3rd-Party support link

iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

5% Spotify Helper EH

3% kextd

3% WindowServer

1% EtreCheck

1% Google Chrome


Top Processes by Memory:

115 MB com.apple.IconServicesAgent

111 MB Google Chrome

86 MB Finder

78 MB Spotify Helper EH

66 MB Spotify


Virtual Memory Information:

1.24 GB Free RAM

1.56 GB Active RAM

267 MB Inactive RAM

955 MB Wired RAM

416 MB Page-ins

0 B Page-outs




New ewp

Reply
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,108 points

Apr 3, 2014 3:20 AM in response to KINGSAID

-- iSkysoft is probably a leftover of an older period:

Go to Yourname->Library (hold Alt=option key while in Finder's Go menu)->ApplicationsSupport->Helper , in that folder delete the iSkysoft folder.

-- CMM: removing those languages -and probably binaries-, makes it necessary to Recover the OS (it lets your user data alone), we do that later.

There are leftovers of CMM:

MacintoshHD->Library->LaunchDaemons in that folder delete the com.macpaw....plist

Yourname->Library->LaunchAgents in that folder delete the two com.macpaw....plists

-- uTorrent is still in your LoginItems:

SystemPreferences->Users&Groups->LoginItems tab: remove the uTorrent entry with the minus sign underneath.

Restart, empty the trash bin.

We are now going to Restore the system files:

Shutdown, and then start while holding the CMD+R key: it takes a bit longer then shows a four point menu:

Choose Recover OSX: then do the recovery (you need an internet connection).

After the restart do not do anything but make a new etrecheck list, and then we are going to solve the hosts file problem. Do not start a browser at all.

Reply
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,108 points

Apr 3, 2014 3:39 AM in response to Lexiepex

Ahh, I forgot to mention that we still have to do an uninstall of the paceapp: old, and crippling now.

We do that now:

MacintoshHD->Library->Extensions: in this folder delete com.paceap.kext.pacesupport.snowleopard

MacintoshHD->Library->StartupItems: in this folder delete PACEsupport

MacintoshHD->Library->LaunchDaemons: in this folder delete com.paceap.eden.licensed.plist and also PACESupport.plist and also logKext.plist

Lex

Reply
User profile for user: KINGSAID
KINGSAID Author
User level: Level 1
0 points

Apr 3, 2014 11:57 AM in response to Lexiepex

I did most of the things you wanted do. Some of the files that you asked to be removed, I jsut couldn't find


I have a new report now after recover and empty trash bin.

Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:15:6


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 499,25 GB (284,64 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:

Apple Computer, Inc. IR Receiver


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. FaceTime HD Camera (Built-in)


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 5


Kernel Extensions:

com.google.filesystems.fusefs (2.1.7)


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link


Launch Agents:

[System] com.parallels.desktop.launch.plist 3rd-Party support link

[System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

[System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

None


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link


Old Applications:

DockPlistEdit: Version: 7.0 - SDK 10.5 3rd-Party support link

/Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

coconutBattery: Version: 2.7.1 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/coconutBattery.app

BankID: Version: 4.19.4 - SDK 10.5 3rd-Party support link

iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

4% mds_stores

3% WindowServer

3% mds

1% EtreCheck

1% prl_disp_service


Top Processes by Memory:

168 MB mds_stores

139 MB com.apple.IconServicesAgent

98 MB ocspd

98 MB softwareupdated

82 MB Finder


Virtual Memory Information:

1.59 GB Free RAM

1.26 GB Active RAM

167 MB Inactive RAM

1005 MB Wired RAM

1.57 GB Page-ins

0 B Page-outs




Thanks again for your time.

Reply
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,108 points

Apr 3, 2014 1:11 PM in response to KINGSAID

OK, PaceSupport gone, CMM two leftovers, iSkysoft leftover still there. Much better already.

We begin again with the Finder:

1. In Finder Menu GO hold the Alt(option) key and click Library, it opens, in there click the LaunchAgents folder open:

in there delete the two ...macpaw...plist entries

2. In Finder Menu GO hold the Alt(option) key and click Library, it opens, in there click the ApplicationSupport folder open and in there click the Helper folder open and in there delete the iSkysoft folder.

3. In Finder MacintoshHD click the Library folder open, in there click the Extensions folder open, in there delete com.google.filesystems.fusefs (a Macfuse leftover).

---------------

Now we are going to look at the hosts file (be careful here):

In the Finder Menu GO click the 'Go To Folder' menupoint and copy/paste in the address field /private/etc/ and enter:

That Folder now opens, and in there you find a file called hosts (just that, nothing else), CTL+click that file and then choose copy . Then click somewhere on the Desktopn and CTL+click and choose paste : now you have a copy of the hosts file on the desktop.

Rename that file for example 'hostscopy'. Now CTL+click that hostscopy file and choose 'open with' and choose Textedit. Copy/paste the complete text here.

Reply
User profile for user: KINGSAID
KINGSAID Author
User level: Level 1
0 points

Apr 3, 2014 2:07 PM in response to Lexiepex

Im sorry man, but really can't find macpaw on nr. 1 and can't find iSkysoft. I go to the files your talking about but can't find them. Maybe its the wrong libary, because i can't find the libary for my user. When i go to my user, there is no libary only on the shared account.



The rest I did nad i have copied, here it goes:

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost





# Ubisoft DRM Server Emulator

127.0.0.1 static3.cdn.ubi.com

127.0.0.1 ubisoft-orbit.s3.amazonaws.com

127.0.0.1 onlineconfigservice.ubi.com

127.0.0.1 orbitservice.ubi.com

127.0.0.1 ubisoft-orbit-savegames.s3.amazonaws.com

Reply
User profile for user: MadMacs0
MadMacs0
User level: Level 5
5,233 points

Apr 3, 2014 3:24 PM in response to KINGSAID

KINGSAID wrote:


Im sorry man, but really can't find macpaw on nr. 1 and can't find iSkysoft. I go to the files your talking about but can't find them. Maybe its the wrong libary, because i can't find the libary for my user.

Please read the instructions carefully.


Hold the option key down and select "Library" from the Finder's Go menu.

Reply
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,108 points

Apr 3, 2014 11:29 PM in response to KINGSAID

Yes the User Library, read the instruction, as Mad says. You have to find the files you have to delete.

About the hosts file:

is there any reason why you want to have the sites at the end blocked?

Is Ubisoft DRM perhaps cracked software? If so uninstall it.

Is it still on the computer? Do you need it.

The changes in the hosts file are not crippling the mac, so it is not really necessary to change the hosts file (luckily)

Lex

Reply
User profile for user: KINGSAID
KINGSAID Author
User level: Level 1
0 points

Apr 4, 2014 12:10 AM in response to Lexiepex

Empty trashbin then I restared.

New report:


Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM


Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB


System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:3:20


Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 499,25 GB (284,42 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


OPTIARC DVD RW AD-5970H


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)


Apple Inc. Apple Internal Keyboard / Trackpad


Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Apple Computer, Inc. IR Receiver


FireWire Information:


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/hosts - Count: 5


Kernel Extensions:

com.google.filesystems.fusefs (2.1.7)


Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link


Launch Agents:

[System] com.parallels.desktop.launch.plist 3rd-Party support link

[System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

[System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link


User Launch Agents:

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link


User Login Items:

None


Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update


Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes:

Flash Player 3rd-Party support link


Old Applications:

DockPlistEdit: Version: 7.0 - SDK 10.5 3rd-Party support link

/Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

coconutBattery: Version: 2.7.1 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/coconutBattery.app

BankID: Version: 4.19.4 - SDK 10.5 3rd-Party support link

iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app


Time Machine:

Time Machine not configured!


Top Processes by CPU:

3% WindowServer

2% EtreCheck

2% mds_stores

1% prl_disp_service

0% hidd


Top Processes by Memory:

115 MB com.apple.IconServicesAgent

74 MB Finder

58 MB mds_stores

41 MB WindowServer

37 MB Dock


Virtual Memory Information:

1.96 GB Free RAM

957 MB Active RAM

220 MB Inactive RAM

905 MB Wired RAM

223 MB Page-ins

0 B Page-outs


Reply

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My Macbook Pro is all of a sudden Slow. Why?

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