KINGSAID
Level 1 (0 points)

Q: My Macbook Pro is all of a sudden Slow. Why?

My Macbook pro is now slow. I just updated to Mavericks but it was slower before the update. It might be even slower now after the update, but not sure. Hope you can help.

 

My report:

 

Hardware Information:

          MacBook Pro (13-inch, Late 2011)

          MacBook Pro - model: MacBookPro8,1

          1 2.4 GHz Intel Core i5 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics 3000 - VRAM: 384 MB

 

System Software:

          OS X 10.9.2 (13C64) - Uptime: 0 days 21:9:24

 

Disk Information:

          TOSHIBA MK5065GSXF disk0 : (500,11 GB)

                    EFI (disk0s1) <not mounted>: 209,7 MB

                    Macintosh HD (disk0s2) / [Startup]: 499,25 GB (283,29 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          OPTIARC DVD RW AD-5970H 

 

USB Information:

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Inc. FaceTime HD Camera (Built-in)

 

FireWire Information:

 

Thunderbolt Information:

          Apple Inc. thunderbolt_bus

 

Configuration files:

          /etc/hosts - Count: 5

 

Kernel Extensions:

          com.paceap.kext.pacesupport.snowleopard          (5.7.2)

          com.sophos.nke.swi          (9.0.53 - SDK 10.8)

          com.sophos.kext.sav          (9.0.53 - SDK 10.7)

          com.google.filesystems.fusefs          (2.1.7)

 

Startup Items:

          PACESupport: Path: /Library/StartupItems/PACESupport

 

Launch Daemons:

          [System] com.adobe.fpsaud.plist 3rd-Party support link

          [System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link

          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

          [System] com.paceap.eden.licensed.plist 3rd-Party support link

          [System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

          [System] com.sophos.autoupdate.plist 3rd-Party support link

          [System] com.sophos.configuration.plist 3rd-Party support link

          [System] com.sophos.intercheck.plist 3rd-Party support link

          [System] com.sophos.notification.plist 3rd-Party support link

          [System] com.sophos.scan.plist 3rd-Party support link

          [System] com.sophos.sxld.plist 3rd-Party support link

          [System] com.sophos.webd.plist 3rd-Party support link

          [System] logKext.plist 3rd-Party support link

          [System] PACESupport.plist 3rd-Party support link

 

Launch Agents:

          [System] com.parallels.desktop.launch.plist 3rd-Party support link

          [System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

          [System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link

          [System] com.sophos.uiserver.plist 3rd-Party support link

 

User Launch Agents:

          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

          [not loaded] com.google.keystone.agent.plist 3rd-Party support link

          [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

          [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

          [not loaded] com.spotify.webhelper.plist 3rd-Party support link

 

User Login Items:

          iTunesHelper

          uTorrent

          Spotify

 

Internet Plug-ins:

          FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

          Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

          DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 2.0 - SDK 10.9

          AppleAVBAudio: Version: 203.2 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins:

          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

3rd Party Preference Panes:

          Flash Player  3rd-Party support link

 

Old Applications:

          DockPlistEdit:          Version: 7.0 - SDK 10.5 3rd-Party support link

                    /Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

          coconutBattery:          Version: 2.7.1 - SDK 10.5 3rd-Party support link

                    /Users/[redacted]/Downloads/coconutBattery.app

          BankID:          Version: 4.19.4 - SDK 10.5 3rd-Party support link

          iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

                    /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app

 

Time Machine:

          Time Machine not configured!

 

Top Processes by CPU:

              21%          Spotify Helper EH

               4%          WindowServer

               4%          Google Chrome

               3%          SophosAVAgent

               3%          Spotify

 

Top Processes by Memory:

          78 MB          Google Chrome

          57 MB          Spotify Helper EH

          53 MB          InterCheck

          45 MB          SophosAVAgent

          33 MB          Finder

 

Virtual Memory Information:

          37 MB          Free RAM

          606 MB          Active RAM

          591 MB          Inactive RAM

          1.01 GB          Wired RAM

          42.76 GB          Page-ins

          479 MB          Page-outs

Posted on Apr 3, 2014 1:30 AM

by Lexiepex,Solvedanswer
Lexiepex Lexiepex
Level 6 (10,536 points)
Mac OS X
A:

Very good. Ready then.

Read the book Schnabba Geld  and   the Book of Jonas Jonnasson about the 100-year old man!

Have fun,

Lex

Posted on Apr 4, 2014 3:02 AM

Close
KINGSAID

Q: My Macbook Pro is all of a sudden Slow. Why?

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  • Helpful answers

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  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 1:52 AM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 1:52 AM in response to KINGSAID

    Found.

    1. the worst problem first:

    ClreanMyMac: it is version2 that is a bit easier to uninstall:

    Open CleanMyMac, in the left menu panel there is Uninstaller: uninstall with that. There proably are some leftovers, but we will delete them later.

    Tell me what you have done with CMM: I must know whether you have used it to get rid of Binaries and/or Languages.

    After that Restart, empty the Trash Bin.

    2. The second problem is Sophos: it is not a bad app, but unnecessary. It should not run continuously (on access), but only manual scans, when needed. Since Mavericks 10.9.1 there seem to be compatibility issues with OSX: I propose to uninstall it completely. You do not need it, you need only a AV in your windows VM.

    3. You have uTorrent on your computer: read in my other posts what are the risks of using a torrent app. Take it out of the LoginItems.

    4. Your Hosts file is compromised. We deal with that after the initial cleaning.

    5. Uninstall iSkysoft.

    After your actions restart, empty the trash bin, make a new etrecheck list.

    Lex

  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 2:59 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 2:59 AM in response to Lexiepex

    Thank you for the response.

    I have now uninstalled Clean My Mac and Sophos. Restarted my computer. But I cant seem to find iSkysoft. Searched on finder and looked through my applications, but no iskysoft.

    Mind you that clean my mac and utorrent have been on my computer for so long and never had any problems with it. Sophos on the other hand, I just downloaded after noticing that my computer became slow.

    I have been using clean my mac on auto mode, so what it does is to automatically search through my computer and gather unnecessary files. So it's all been automatic. But I do remember seeing some language file beeing cleaned on it.

    Another problem that I have is that my finder window sometimes stops working and never opens again until I restart the computer.

    New report:

    Hardware Information:

              MacBook Pro (13-inch, Late 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 0 days 0:5:15

     

    Disk Information:

              TOSHIBA MK5065GSXF disk0 : (500,11 GB)

                        EFI (disk0s1) <not mounted>: 209,7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499,25 GB (284,74 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              OPTIARC DVD RW AD-5970H 

     

    USB Information:

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Configuration files:

              /etc/hosts - Count: 5

     

    Kernel Extensions:

              com.paceap.kext.pacesupport.snowleopard          (5.7.2)

              com.google.filesystems.fusefs          (2.1.7)

     

    Startup Items:

              PACESupport: Path: /Library/StartupItems/PACESupport

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.paceap.eden.licensed.plist 3rd-Party support link

              [System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

              [System] logKext.plist 3rd-Party support link

              [System] PACESupport.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.parallels.desktop.launch.plist 3rd-Party support link

              [System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

              [System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              iTunesHelper

              uTorrent

              Spotify

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

              DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Old Applications:

              DockPlistEdit:          Version: 7.0 - SDK 10.5 3rd-Party support link

                        /Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              coconutBattery:          Version: 2.7.1 - SDK 10.5 3rd-Party support link

                        /Users/[redacted]/Downloads/coconutBattery.app

              BankID:          Version: 4.19.4 - SDK 10.5 3rd-Party support link

              iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

                        /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   5%          Spotify Helper EH

                   3%          kextd

                   3%          WindowServer

                   1%          EtreCheck

                   1%          Google Chrome

     

    Top Processes by Memory:

              115 MB          com.apple.IconServicesAgent

              111 MB          Google Chrome

              86 MB          Finder

              78 MB          Spotify Helper EH

              66 MB          Spotify

     

    Virtual Memory Information:

              1.24 GB          Free RAM

              1.56 GB          Active RAM

              267 MB          Inactive RAM

              955 MB          Wired RAM

              416 MB          Page-ins

              0 B          Page-outs

     

     

     

    New ewp

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 3:20 AM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 3:20 AM in response to KINGSAID

    -- iSkysoft is probably a leftover of an older period:

    Go to Yourname->Library (hold Alt=option key while in Finder's Go menu)->ApplicationsSupport->Helper , in that folder delete the iSkysoft folder.

    -- CMM: removing those languages -and probably binaries-, makes it necessary to Recover the OS (it lets your user data alone), we do that later.

    There are leftovers of CMM:

    MacintoshHD->Library->LaunchDaemons  in that folder delete the com.macpaw....plist

    Yourname->Library->LaunchAgents   in that folder delete  the two   com.macpaw....plists

    -- uTorrent is still in your LoginItems:

    SystemPreferences->Users&Groups->LoginItems tab:  remove the uTorrent entry with the minus sign underneath.

    Restart, empty the trash bin.

    We are now going to Restore the system files:

    Shutdown, and then start while holding the CMD+R key: it takes a bit longer then shows a four point menu:

    Choose Recover OSX: then do the recovery  (you need an internet connection).

    After the restart do not do anything but make a new etrecheck list, and then we are going to solve the hosts file problem. Do not start a browser at all.

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 3:39 AM in response to Lexiepex
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 3:39 AM in response to Lexiepex

    Ahh, I forgot to mention that we still have to do an uninstall of the paceapp: old, and crippling now.

    We do that now:

    MacintoshHD->Library->Extensions: in this folder delete com.paceap.kext.pacesupport.snowleopard

    MacintoshHD->Library->StartupItems: in this folder delete PACEsupport

    MacintoshHD->Library->LaunchDaemons: in this folder delete   com.paceap.eden.licensed.plist  and also   PACESupport.plist   and also  logKext.plist

    Lex


  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 11:57 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 11:57 AM in response to Lexiepex

    I did most of the things you wanted do. Some of the files that you asked to be removed, I jsut couldn't find

     

    I have a new report now after recover and empty trash bin.

    Hardware Information:

              MacBook Pro (13-inch, Late 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

              OS X 10.9.2 (13C64) - Uptime: 0 days 0:15:6

     

    Disk Information:

              TOSHIBA MK5065GSXF disk0 : (500,11 GB)

                        EFI (disk0s1) <not mounted>: 209,7 MB

                        Macintosh HD (disk0s2) / [Startup]: 499,25 GB (284,64 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              OPTIARC DVD RW AD-5970H 

     

    USB Information:

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Configuration files:

              /etc/hosts - Count: 5

     

    Kernel Extensions:

              com.google.filesystems.fusefs          (2.1.7)

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

              [System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

     

    Launch Agents:

              [System] com.parallels.desktop.launch.plist 3rd-Party support link

              [System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

              [System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

              [not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              None

     

    Internet Plug-ins:

              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              QuickTime Plugin: Version: 7.7.3

              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

              Default Browser: Version: 537 - SDK 10.9

              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

              DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 2.0 - SDK 10.9

              AppleAVBAudio: Version: 203.2 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Old Applications:

              DockPlistEdit:          Version: 7.0 - SDK 10.5 3rd-Party support link

                        /Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link

                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

              coconutBattery:          Version: 2.7.1 - SDK 10.5 3rd-Party support link

                        /Users/[redacted]/Downloads/coconutBattery.app

              BankID:          Version: 4.19.4 - SDK 10.5 3rd-Party support link

              iSkysoft Helper Compact:          Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

                        /Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                   4%          mds_stores

                   3%          WindowServer

                   3%          mds

                   1%          EtreCheck

                   1%          prl_disp_service

     

    Top Processes by Memory:

              168 MB          mds_stores

              139 MB          com.apple.IconServicesAgent

              98 MB          ocspd

              98 MB          softwareupdated

              82 MB          Finder

     

    Virtual Memory Information:

              1.59 GB          Free RAM

              1.26 GB          Active RAM

              167 MB          Inactive RAM

              1005 MB          Wired RAM

              1.57 GB          Page-ins

              0 B          Page-outs

     



     

     

    Thanks again for your time.

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 1:11 PM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 1:11 PM in response to KINGSAID

    OK, PaceSupport gone, CMM two leftovers, iSkysoft leftover still there. Much better already.

    We begin again with the Finder:

    1. In Finder Menu GO hold the Alt(option) key and click Library, it opens, in there click the LaunchAgents folder open:

    in there delete  the  two  ...macpaw...plist  entries

    2. In Finder Menu GO hold the Alt(option) key and click Library, it opens, in there click the  ApplicationSupport  folder open and in there click the Helper  folder open  and in there delete the iSkysoft  folder.

    3. In Finder MacintoshHD  click the Library  folder open, in there click the Extensions  folder open, in there delete  com.google.filesystems.fusefs (a Macfuse leftover).

    ---------------

    Now we are going to look at the hosts file (be careful here):

    In the Finder Menu GO click the 'Go To Folder' menupoint and copy/paste in the address field    /private/etc/    and enter:

    That Folder now opens, and in there you find a file called  hosts   (just that, nothing else), CTL+click that file and then choose copy . Then click somewhere on the Desktopn and CTL+click and choose paste : now you have a copy of the hosts file on the desktop.

    Rename that file for example 'hostscopy'. Now CTL+click that hostscopy file and choose 'open with' and choose Textedit. Copy/paste the complete text here.


  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 2:07 PM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 2:07 PM in response to Lexiepex

    Im sorry man, but really can't find macpaw on nr. 1 and can't find iSkysoft. I go to the files your talking about but can't find them. Maybe its the wrong libary, because i can't find the libary for my user. When i go to my user, there is no libary only on the shared account.

     

     

    The rest I did nad i have copied, here it goes:

    ##

    # Host Database

    #

    # localhost is used to configure the loopback interface

    # when the system is booting.  Do not change this entry.

    ##

    127.0.0.1          localhost

    255.255.255.255          broadcasthost

    ::1             localhost

    fe80::1%lo0          localhost

     

     

     

     

    # Ubisoft DRM Server Emulator

    127.0.0.1       static3.cdn.ubi.com

    127.0.0.1       ubisoft-orbit.s3.amazonaws.com

    127.0.0.1       onlineconfigservice.ubi.com

    127.0.0.1       orbitservice.ubi.com

    127.0.0.1       ubisoft-orbit-savegames.s3.amazonaws.com

  • by MadMacs0,

    MadMacs0 MadMacs0 Apr 3, 2014 3:24 PM in response to KINGSAID
    Level 5 (4,801 points)
    Apr 3, 2014 3:24 PM in response to KINGSAID

    KINGSAID wrote:

     

    Im sorry man, but really can't find macpaw on nr. 1 and can't find iSkysoft. I go to the files your talking about but can't find them. Maybe its the wrong libary, because i can't find the libary for my user.

    Please read the instructions carefully.

     

    Hold the option key down and select "Library" from the Finder's Go menu.

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 11:29 PM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 11:29 PM in response to KINGSAID

    Yes the User Library, read the instruction, as Mad says. You have to find the files you have to delete.

    About the hosts file:

    is there any reason why you want to have the sites at the end blocked?

    Is Ubisoft DRM perhaps cracked software? If so uninstall it.

    Is it still on the computer? Do you need it.

    The changes in the hosts file are not crippling the mac, so it is not really necessary to change the hosts file (luckily)

    Lex

  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 11:45 PM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 11:45 PM in response to Lexiepex

    Skärmavbild 2014-04-04 kl. 08.40.59.png

  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 11:46 PM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 11:46 PM in response to Lexiepex

    Skärmavbild 2014-04-04 kl. 08.44.48.png

  • by Lexiepex,

    Lexiepex Lexiepex Apr 3, 2014 11:52 PM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 3, 2014 11:52 PM in response to KINGSAID

    Ahh, I think I understand why they were still in the Etrecheck list: it was made before you restarted the mac after cleaning. It should be gone now I hope after a restart: Restart, Empty Trash, make a new etrecheck list.

    How about the hosts file?

  • by KINGSAID,

    KINGSAID KINGSAID Apr 3, 2014 11:59 PM in response to Lexiepex
    Level 1 (0 points)
    Apr 3, 2014 11:59 PM in response to Lexiepex

    Ok I will restart again

     

    What about the Hostfile? Now there is no reason, I dont know why they are blocked to begin with. Im trying to find Ubisoft and delete it.

  • by Lexiepex,

    Lexiepex Lexiepex Apr 4, 2014 12:02 AM in response to KINGSAID
    Level 6 (10,536 points)
    Mac OS X
    Apr 4, 2014 12:02 AM in response to KINGSAID

    Unistall it when you find it (type name in Spotlight), if you do not do anything to the hosts file, the ubisoft sites will stay blocked, there is no need to do anything to the hosts file.

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