Level 1

0 points

My Macbook Pro is all of a sudden Slow. Why?

My Macbook pro is now slow. I just updated to Mavericks but it was slower before the update. It might be even slower now after the update, but not sure. Hope you can help.

My report:

Hardware Information:

MacBook Pro (13-inch, Late 2011)

MacBook Pro - model: MacBookPro8,1

1 2.4 GHz Intel Core i5 CPU: 2 cores

4 GB RAM

Video Information:

Intel HD Graphics 3000 - VRAM: 384 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 21:9:24

Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) / [Startup]: 499,25 GB (283,29 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

OPTIARC DVD RW AD-5970H

USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Configuration files:

/etc/hosts - Count: 5

Kernel Extensions:

com.paceap.kext.pacesupport.snowleopard (5.7.2)

com.sophos.nke.swi (9.0.53 - SDK 10.8)

com.sophos.kext.sav (9.0.53 - SDK 10.7)

com.google.filesystems.fusefs (2.1.7)

Startup Items:

PACESupport: Path: /Library/StartupItems/PACESupport

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.paceap.eden.licensed.plist 3rd-Party support link

[System] com.parallels.desktop.launchdaemon.plist 3rd-Party support link

[System] com.sophos.autoupdate.plist 3rd-Party support link

[System] com.sophos.configuration.plist 3rd-Party support link

[System] com.sophos.intercheck.plist 3rd-Party support link

[System] com.sophos.notification.plist 3rd-Party support link

[System] com.sophos.scan.plist 3rd-Party support link

[System] com.sophos.sxld.plist 3rd-Party support link

[System] com.sophos.webd.plist 3rd-Party support link

[System] logKext.plist 3rd-Party support link

[System] PACESupport.plist 3rd-Party support link

Launch Agents:

[System] com.parallels.desktop.launch.plist 3rd-Party support link

[System] com.parallels.DesktopControlAgent.plist 3rd-Party support link

[System] com.parallels.vm.prl_pcproxy.plist 3rd-Party support link

[System] com.sophos.uiserver.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.google.keystone.agent.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link

[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

iTunesHelper

uTorrent

Spotify

Internet Plug-ins:

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link

DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Old Applications:

DockPlistEdit: Version: 7.0 - SDK 10.5 3rd-Party support link

/Library/Parallels/Uninstaller/Parallels Hypervisor/DockPlistEdit.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

coconutBattery: Version: 2.7.1 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Downloads/coconutBattery.app

BankID: Version: 4.19.4 - SDK 10.5 3rd-Party support link

iSkysoft Helper Compact: Version: 2.2.6.4 - SDK 10.5 3rd-Party support link

/Users/[redacted]/Library/Application Support/Helper/iSkysoft Helper Compact.app

Time Machine:

Time Machine not configured!

Top Processes by CPU:

21% Spotify Helper EH

4% WindowServer

4% Google Chrome

3% SophosAVAgent

3% Spotify

Top Processes by Memory:

78 MB Google Chrome

57 MB Spotify Helper EH

53 MB InterCheck

45 MB SophosAVAgent

33 MB Finder

Virtual Memory Information:

37 MB Free RAM

606 MB Active RAM

591 MB Inactive RAM

1.01 GB Wired RAM

42.76 GB Page-ins

479 MB Page-outs

Posted on Apr 3, 2014 1:30 AM

32 replies

Lexiepex

Level 6

14,108 points

Dec 2, 2014 12:30 AM in response to KINGSAID

Not really a killer found now, but

- You forgot to remove the the ...fusefs .... entry (entries), see one of my early posts.

- Q1 Can you give a list of all Google apps that you have installed? There is one giving potential issues.

- Remove Airserver from the SystemPreferences->Users&Groups->LoginItems (with the minus sign) it is compatible (they say), but basically it is PC software,

then restart and don't use it for a day or so, see if that makes a difference.

-Q2 is the hacked software still in use? If so also don't start it for a day or so, and see what happens.

- Don't use Chrome for a day, and see what happens, this really is a resource hug and not safe. If you do not want to use Safari, better use Firefox or Opera, both are fast and safe.

- Q3 What is MobileBrServ ?

Coconut battery is at v3.1.2 now. Download it from their site;

never download software from aggregate sites like Softonics, CNET Download.com, and so on, the installers are often infected.

You can update OS to 10.9.5, use the Combo Update for that:

Use the newer version of Etrecheck list.

Lex

KINGSAID Author

Level 1

0 points

Nov 16, 2015 8:32 AM in response to Lexiepex

Hello again Lex,

Im here again. Every time I ask you for help you help me and my problems gets solved, so I will ask you again If you have time to help me.

My computer works fine after restart but then all of a sudden it gets really slow, really really slow. It lagges for a while and almost to a point where it doesn't work. What can be the problem?

Thank you for the help, the past times and now.

Regards,

King Said!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Macbook Pro is all of a sudden Slow. Why?