iMessage Inactive

Hi,

If you have tried all the Suggestions then you need to Contact Apple Support and explain that you have an Apple ID issue with the iMessages servers.

You will probably need to ask to speak to a level 2 person as well as making several more checks whilst you speak to them.

8:11 pm Sunday; April 12, 2015

🙂🙂🙂🙂 FIXED!!! After three hours trying to get this to work this is what fixed it: Restart using a PRAM/NVRAM reset ? (HOLD the ALT+CMD+P+R keys down at restart until you have heard three start up bongs then releases and allow it to boot). I literally tried everything else you suggested on this and other posts Ralph, but this was the ticket.🙂🙂🙂🙂🙂

Hi,

Good to hear.

7:03 pm Wednesday; May 13, 2015

Hi guys,

Just wanted to chime-in here and tell you that I've also been having this issue for the longest time, and not quite sure yet what caused it.

However Ralph Johns, thank you for your suggestion. "Restart using a PRAM/NVRAM reset ? (HOLD the ALT+CMD+P+R keys down at restart until you have heard three start up bongs then releases and allow it to boot)" also worked for me.

Thanks a million.

Andrej

Hi,

You are welcome.

Thanks for letting use know.

10:12 pm Wednesday; July 8, 2015

This did the trick! Thank you!

I already tried to change the Region it's worked for me, Change it then quiet the App, after click on iMessage again it should be appears ONLINE.

Good Luck

Had this problem. Searched the comments in this post. Fixed the problem myself. My Apple ID needed to be verified/authenticated by updating my credit card information IN THE ITUNES APPLICATION. I tried updating my passwords on my iCloud in every way possible and checked the region, but it wasn't until I went into iTunes and went to the Account where I was required to authenticate the credit card on file that iMessage finally started working again.

Note: When I updated my iTunes account, I went back to my account on iMessage on my computer and it didn't work at first. I had been trying to login with just the first part of my Apple ID (sans "@me.com"). I reentered my whole Apple ID and password and this time it worked. It could have been that the account information hadn't updated to the application from iTunes yet, but I think it was reentering the whole ID that worked, as that is what I always enter every time I enter my ID. I had only been trying the stem part of my ID because I was trying many different ways to login, that being one of many.

I have no detail button as well. please help

Hi,

If the app is not logging in in the first place to the iMessages servers (there is no way to tell it is not logged in in some cases until you try to send something) then start a new Thread.

You will notice that Austin5091 joined the Thread in early Sept with an issue that did not match the Original Question.

8:56 pm Thursday; December 10, 2015

hi sir ralph...Just got my macbook pro... I am encountering the same problem as the others. I already tried all the suggestions above. I was able to sign in my apple id but still my imessage was inactive... what else can i do? hoping for your immediate response.

Hi,

Try Enabling the Bonjour Account and see if that make s the iMessages login properly.

If it does you can turn Off the Bonjour one.

8:13 pm Sunday; April 10, 2016

simple thing, I don't know why I didn't try that before. Thanks!

Hi,

for the Points

9:38 pm Sunday; May 8, 2016

Hi Ralph,

Thanks for your solution. It works! Cool