My Retina Display has stain damage, HELP!!!

I have the same problem. Last year when the problem became severe I read on discussion boards that Apple closed the program of repairs and so I left it as it was. But my screen is getting more and more stained and thus preventing me from working on my Mac 😟

I've just read here that the program of replacement has been prolonged up till 19th of Oct 2017 but I didn't know that and I MISSED the date! What can I do now? Should I contact my Apple local service or shop and ask for this issue to be seen to anyway? I live in Poland and I've had bad experiences with every single service no matter the brand (even while during warranty period) as they always told me to pay for the repairs. What kind of documentation (if any) I can provide to have my screen replaced under the warranty? Or is it a lost case now? I love my Mac but I can't work on it like this.

Thanks for any input!

PLEASE. Please..

Anyone who has this issue and is concerned about Apple paying for it read my post on the previous page. All of the information is verified and accurate.

Here is a photo of the post:

In response to JDW1:

You're dead wrong. The reason Apple is using a glass case is so people wont start to 3D print their own mods, and to make wireless charging more efficient. Case closed, that is it my friend.

Apple is a proprietary company and always has been. If you think Apple is going to make a glass case for a MacBook you're crazy. Aluminium is way cheaper.

Basic economics. It's cheaper to replace the screens.

You clearly made a mistaken in replying to one of my posts. I have no idea what you are talking about. "Glass case"? For a MacBook Pro? A case made of glass? What in THE world...? I've never even heard of such a case.

Well, you are not the only one to whom it is happening multiple times ! However what is emerging is that on subsequent replacements, one is having to go higher up in the ladder to get Apple approval. While one appreciates the multiple replacements being done, after a customer has almost given up sometimes, the ignorance level of the SP's in many regions needs to be sensitised to this problem that is not showing any signs of a permanent cure. Apple really should come out with a statement as to why they cant offer problem free replacement displays.

UPDATE #3: I just made a call to my AASP, and they confirmed that Apple approved the 3rd free replacement for my 2013 late MacBook after 24th October!! So now, I'm just supposed to wait when new display module arrives from US to Ukraine.

Similar problem here. Late 2013 15 inch MBP. Have only cleaned the screen with a damp, soft cloth. Problems on screen started only last month - 4 years after purchase.... My MBP is not on their list of models / serial numbers as having the issue, so they won't do anything about it. I'm writing this on my 2010 MBP that has never had any issues. Sigh....

Its 2018 and I have the same problem with my MacBook Pro 2015 model. When I called apple support in India, they informed me they have no clue what this issue is. Which I find hard to believe. After facing this issue and my iPhone 6 Plus slowing down to pathetic speeds (at least they acknowledged that), I've lost all trust in apple.

Same deal. My AppleCare expires this month. I kept thinking it was prints on the screen but I don't touch it! Was surprised to read this thread and others suggesting the anti-glare is wearing off and Apple neither warns of or fixes it. On a less than 3 year old laptop? Not so happy about that.

It will happen again as some people reported. When I got mine replace, I made sure I only used water and a very soft cloth to lightly wipe dust and marks from the screen.

In all my years owning computers including macs this was never an issue!

The same problem on my Macbook Pro 13" early 2015 with retina display. I've bought it on December 2015 but these scratches appeared just about 3 month ago. And I think there's no official service in Russia so I don't know what to do...

Here is mine. Hoping that Apple will come to their senses soon and extend the replacement program to cover all affected devices. I bought mine new from Apple + AppleCare in late 2013 (late 2013 model) and Apple is refusing to cover the replacement.

It's a shame that valid responses such as user Razart's get deleted (for being "rants" I suppose).

On the one hand Apple support will say there's nothing they can do and encourage you to make sure the issue remains visible, but then once you do any negative feedback is deleted.

I submitted mine for repair but later customer care rejected, saying it is more than 4years, hence can't replace. Apple never told or recalled any macbook because of this defect, neither they stopped selling defective macbooks. Now way apple has right say no customer for replacement screen. This will impact apple badly.

those are keyboard key marks from finger oils transferred to the screen.

Thats 200% as clear as day.

something has like eaten away a part of the screen.

Yes, acid on your fingers (and oils) transferred to the keys, THEN to the display when closed.

but somehow my retina display got some weird clear-ish stain damage

No.........thats stripped AR coating FROM the screen, not ON THE SCREEN.

Youre thinking its something THERE, when its something MISSING

I am worried that windex or alcohol will excacerbae the problem,

Dont dare use that, that will ruin your screen.

if water and microfiber arent working,

They wont work, because your hand oils and acids have stripped the AR coating off part of the screen. Keep cleaner hands when using your Mac.

Some people have naturally VERY HIGH acidic skin excretions, you may have this issue.

😊