My Retina Display has stain damage, HELP!!!

I have the same problem... I'm worried if Apple won't continue the program.

I gotta same problem. I think apple should respond. I read this issue with many people.

Mine too 😢. MacBook Pro 13" Retina, Early 2015. Almost a year but already had stains. Only visible in direct sun or skylight.

See in closer look:

Hi all,

Even i noticed the same kind of weird scratches on the display and they are even growing as the time goes on..don't know how to deal with this...

same here... 😟

Same problem here. And the thing is there is no official service in Ukraine so how can I deal with it?

Hello, I have macbook Pro with Retina and i have problem. Can you help me??😢

those are keyboard key marks from finger oils transferred to the screen.

Thats 200% as clear as day.

something has like eaten away a part of the screen.

Yes, acid on your fingers (and oils) transferred to the keys, THEN to the display when closed.

but somehow my retina display got some weird clear-ish stain damage

No.........thats stripped AR coating FROM the screen, not ON THE SCREEN.

Youre thinking its something THERE, when its something MISSING

I am worried that windex or alcohol will excacerbae the problem,

Dont dare use that, that will ruin your screen.

if water and microfiber arent working,

They wont work, because your hand oils and acids have stripped the AR coating off part of the screen. Keep cleaner hands when using your Mac.

Some people have naturally VERY HIGH acidic skin excretions, you may have this issue.

😊

so, if its that clear that my finger oils have stripped away the AR coating from the screen (what is AR, btw?) what do I do to fix this... if I am not torying to remove a smudge and am instead dealing with something missing, as you said, what can be done to remove the appearance of the spots? its really really really annoying!

You cant fix it, its the display assy. You either live with it or have the display removed and replaced. However it will occur again immediately if you are one of those rare people that excretes very acidic skin oils.

There is nothing to REMOVE, what your looking at is what is MISSING. Its been removed already

I used to fix computers for years, and have years of experience in an optical shop messing around with AR coatings. skin acids and oils strip the antiglare crystaline coatings.

whats left is the glass substrate and screen reflecting back normally as bare glass does.

If you look closely at your picture, you can see its a mirror image of your keys, and negative image of your trackpad.

Ive seen this before many times. 9 times out of 10 its someone that has very acidic skin excretions left on the palm rests and keys that transfers to the screen, which THEN strips off the AR coating.

You can also EASILY see there are more oils / spots near the top edge of either side of the trackpad where your palm rest and excrete the oils and acids.

See that purplish tint on your display?? Thats the AR (some call it anti-glare) coating.

You can stop this by using a very very thin piece of felt (VERY THIN) paper or plastic between the screen and keyboard.

bradymott wrote:

so are you saying that the damage is permanent? as in, there is nothing short of replacing the screen that will fix this problem?

Yes, There is nobody that can recoat a glass display while attached to the display assembly.

That coating is applied in a vacuum chamber , you cant "recoat" it, and if you could, which you cant, it would look horrible and not stick.

You can only apply said coating on NEW sterile displays in a vacuum chamber.

You can only see that damage on your display if its in a well lit room / outdoors......., in a dark room I dare say I bet you cant see the 'damage' at all.

You "think" someone else was using?

College I presume? 😊

Considering its the entire display assy. and its a retina display, it would cost A LOT.

This is the one rare time I would say,.... unless money is no concern at all to you,... not to consider it. Very expensive.