My Retina Display has stain damage, HELP!!!

This is, how mine looks. Bought in December 2012, first repaired in August 2013 because of pixel errors and scratches. Yesterday apple denied any replacement because of german law. A had an "offer" from the apple service provider about 819,- Euros for replacing it. Wow, Apple, thanks for this "premium" product.

Mine is nowhere near as bad as some but I have tried to keep mine from getting worse for the past year since I noticed it starting… This is after a good wipe down with the cloth that came with the macbook, The only thing I use to clean the screen. It is mostly the outlines in the keys in my case, but I never expected something like this from apple. This is my first macbook and have taken care of it very well.

Same situation here, and at first Apple told me it was because of the cold weather in Canada, and water moister was condensed and got into the screen, now I know it was the reflective coating. It is clear a defect-------, and they refuse to fix to for free-------

I have got the same issue here. I firth thought it was my fault but if so many people have the same issue i won't believe this anymore.

I hope @Apple will notice soon that there is a common problem with the retina screens.

<Edited by Host>

I have the exact same issue here! Even though not as much as I've seen with many of you here. I'm very happy to have found this post. And I have actually contacted Apple Support a while back and "trying" to explain what I was looking at. Kind of hard just to try to snap it with my camera. I got the advice to contact a service center, haven't done so yet. My Macbook Pro is a late 2013.

Mine is starting too.. Dit nothing weird, my previous macbook pro I had for 4 years didn't have a single scratch or anything.. Sold it with the screen in perfect condition. This will cost me money when I want to sell this one.

mwille64 wrote:

Hovercraft,

the reason why people shine a lot of light on the screen when taking sample images is because it is difficult to catch the effect with a camera. But I will attach an image from my screen taken in my office with all windows covered by blinds and lights off. I also adjusted the screen brightness to 100%.

You can still clearly see stains at the bottom right of the image. In my case the stains are actually the leftovers of the anti-clare coating (this as a tried removing the coating and succeeded only to 90%).

Whilst the image looks as if the problem is not as severe, my eyes (or my brain respectively) tell me otherwise.

I understand why people are shining the light on the screens for the photos. So the damage can be clearly seen. I just wanted to see what it looked like when its being used normal. I'm just wondering what I am going to have to deal if it happens to mine..and by the number of people that are having this issue it's a high possibility. Thanks very much for the photo. Taking as many precautions as possible to prevent it from happening so if it happens there is nothing I could of done to prevent it.

The same happening with me.

I bought my macbook pro retina 13' on march 2014 (exactly 1 year), and I have always cleaned with a lint-free cloth and water and extremely precaution since I've seen that problem here on forum.

However, the same happened.

In the following week I'm going to Apple Store to check what they can do to solve that. I hope not being disappointed by the Apple support.

I am joining the discussion.My Macbook Pro (Retina, 15-inch, Late 2013), bought in February 2014 (exactly after 12 months) is loosing its coating as well (sticky note and hand for a clearer view):

Going to the Apple Store Amsterdam on Saturday. I already heard stories of people not getting their screen fixed, even if they had Apple Care. I also have the protection plan 😟

Same problem here... It started to develop about a year ago and is spreading more and more from the edges of the screen towards the center, seriously messing up any attempt to carefully work on artwork, photoshop or anything... this is just unaccaptable..

<Edited by Host>

This is happening to me also. I have never used liquids or any third party cloth.

I have a genius booking next week, we'll see if I can get a replacement on the spot (which i'm entitled to https://www.apple.com/au/legal/statutory-warranty/)

How embarrassing, Apple

This is my MacBook Pro (Retina, 15 inch, mid 2012). At Apple Support they ask me to send them a legal claim as this issue is not covered under warranty.

It may not be perceived well in the picture but the display is intact on the outside, the stains are inside.

My 13" late 2012 rMBP has a rather mild case, though it still annoys me quite a lot. It started at the bottom left pretty early and now I have two larger stains near the center and some small ones sprinkled all over. I paid around $2200. The guys at the Apple store said it will not be repaired under warranty.

Hi guys,

Here is another macbook pro user with the same problems. I bought my macbook in oktober 2013, so that makes it a MacBook Pro (Retina, 13-inch, late 2013). After 6 months or so I saw the first spots on the edges. It started around the camera and in the corners; so I thought it was some spots from my fingers. I tried to clean the spots with the special black apple cloth, but then it get worser! I stopped cleaning and tried to find more informatie on internet but couldn't find anything at that moment. 1 year after buying my macbook the edges look like the picture shows below. I was affraid it was just my fault, but after cleaning my screen today (again with the apple cloth) a strange dot on the middel of the screen (picture 2 below) start to grow! I was always thinking it was a dead pixel... but now I know it isn't. Before making it even worser, I stopped cleaning again and called apple care. They told me my macbook is out of the 1 year warranty, but because I live in Holland I'm entitled to have another year of warranty by law. I have to bring my macbook pro to the store and they will sent it out for repair.

I'm affraid they will say it's a cosmetic damage, after reading your stories... But it cannot be Apple remains silence. I'm a very happy apple-usere for over 10 years now and even though I think the prices are out of proportion, I still want to use apple in stead of windows or android. But if apple will resist making my screen, and your screens too, I will never ever buy an apple product...

So let's hope we all can get a new screen with apple warranty or consumer warranty! Stand up for your rights people. If you live in Europe you have a warranty of 2 years! The second year of this part you should probably contact the store you bought your product... but don't let apple say it's cosmetic damage, because if it was that problem; apple wouldn't have repaired the screens in the apple 1-year warranty!t th

Last thing: the person I spoke with on the phone was from apple care (Holland) and he told me: It sounds like the auto reflection coating releases. That must be a factory/manufacturing fault" The people in the applestore have to take a look at it to make sure I didn't do anything wrong... so hopefully they will recognize the problem and see it's not my fault.
Keep sharing pictures.. because of your pictures I realised I had the same problemes..!

Hi, I have a similar issue, but mine is a simple macbook white 2010.

On 2012 Apple changed all my top case, including the display of course, because another problem in that time, appeared a deep crack in the plastic part from the hinge from nothing. Now a few months ago (or years by now?) my screen, which is not a retina, is covered with bubbles and scratches from the inside, do you think is the same problem as the retina ones?