Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

bluetooth keeps dropping and reconnecting

In the car bluetooth keeps connecting and dropping several times a minute

iPhone 5, iOS 7.1

Posted on Apr 8, 2014 4:10 AM

Reply
83 replies

Sep 4, 2014 6:04 AM in response to AmishCake

II'm having this situation of auto-connecting and reconnecting while I drive. I've had my car, a 2012 Honda Civic, for 5 months, and it's only recently started. I read, in another forum, that it was because the phone's name had been changed. I checked mine, noting that it used to say "iphone connected" but now had my name in it. I see this must have changed when I connected my phone to my laptop and synced an audio File. I changed the name, forgot pairing and re-paired from both the car and phone, but it's still showing the connection updates on the imid constantly.


From what I'm seeing, nobody had fully committed to this reply of forgetting all network settings, so I'll try that today and post an update this weekend.

Sep 4, 2014 8:21 AM in response to Becauseofbecause

Resetting all network settings does not include Bluetooth settings, as all my Bluetooth devices were still listed in the Settings menu. Apple's article states that this process will reset "all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings" so maybe there's a long term and short term storage for Bluetooth device history?


I did find that turning off the wifi connectivity in my iPhone5 seemed to stop the bluetooth from this connection/disconnection cycle. I have a wifi-enabled OBD2 reader in my car. I'm not sure if the problem persists while the wifi is connected, but I'll verify that.


I've read that it's important to have the bluetooth device fully charged. This sounds like a stretch, but I'll confront this issue with a full charge, this evening, and report on the outcome.


iOS8 is expected to be released on or around the 10th, by previous release dates. If no other solution is found, we may find that Apple has corrected or worked around this issue with that update.

Sep 4, 2014 8:26 AM in response to Becauseofbecause

I have read in a number of posts that newer iOS and Honda vehicles have difficulty pairing. Some users have reported it is a software issue in the vehicles. The CRV is one of the worse from what I have read. Users have gone to the dealer to find there are updates to their radios that need to be done. When Apple updates phones/iOS, they make sure they have the latest Bluetooth stacks in them. Since the phones are updated a lot more than our vehicles are, then sometimes they get out of sync.


I have not had any issues with my Hyundai, but did notice with the last update I did to the phone had to remove the pairing of the phone from both the car and the car from the phone and pair them again. I've not had any issues since then, and I can use the device almost to the point of 30% battery or less when traveling.

Sep 5, 2014 11:54 AM in response to Becauseofbecause

I tested to see if the problem persisted with the wifi connected to the OBD2 device, and it did. I also tested with a full charge. No solution there.


I used the Honda's AUX button to switch from the USB line (iPod/USB support) to bluetooth, and it played my music continuously and flawlessly for my entire drive, without connection/disconnection issues. It seems, if you're using bluetooth, it will stay connected. I assume this means using the handsfree system for calls would work the same.


This moves the perceived weight of the "problem" to be that the display is regularly distracting you with updates on bluetooth connectivity, as well as possible battery drainage on the device. If iOS8 doesn't fix this situation, I'll seek this out further.

Sep 5, 2014 11:57 AM in response to ChrisJ4203

This is what I've read as well. The CRV does seem to be the problem child, which is surprising because one might expect that the iMid systems would be the same. I've tried removing all stored pairing information, on both devices, without a solution. I'm wondering, if that's really where my problem lies, if I'd need to reset the iMid system by pulling the battery to reset the car's computer, as well.


As I noted in my reply to my own thread, I'm hoping the update fixes this. Thanks for your reply! It's great to hear you've resolved your issue.

Sep 15, 2014 3:40 PM in response to tayloem2

This same problem started for me last week. It just intermittently disconnects and reconnects, at least once every 5 minutes, after having worked ok for a few weeks with no problems. I have an iphone 5c, as does my daughter and I have a 2013 Honda Civic. I tried pairing my daughter's phone and it has no problems (we were on an hour and a half long trip), so I've ruled out the car. I deleted my connection and reconnected from scratch, and still have the problem. I did not have a single problem like this ever with my iphone 4S I just upgraded from. I did follow this that was on the support page:

"Reset network settings by tapping Settings > General > Reset > Reset Network Settings.

This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings."

but it looks like other people did with no resolution. And my bluetooth info is all still there, but I had to reconnect my wireless router. Has anyone else found a solution?

Thanks,

Marcia

Sep 16, 2014 11:04 PM in response to Becauseofbecause

@Becauseofbecause - I believe they are, but will need to check (good idea). So turning off the wifi was the only thing that ended up working. However, the interesting thing is after resetting the network settings, my bluetooth now acknowledges that it can read text messages to me, which when I first set up the phone it said it could not do.

http://www.pinterest.com/pin/create/extension/

Sep 21, 2014 3:59 PM in response to xchellz

@ xchellz, i went to the settings in my phone:

"Reset network settings by tapping Settings > General > Reset > Reset Network Settings.

This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings."

I also deleted the phone from my car's bluetooth (I followed the instructions in the users manual, which I don't have in front of me right now to be more specific - sorry). I then "added" the phone back in. What is funny is when I first added my phone, it was supposed to read the texts to me (when I bought the car, I had a 4S, and the sales guy said it only worked in 5 and above, so I was bummed that it did not work for my 5C). I have no clue why it magically worked when I reinstalled it!

I've not upgraded to 8 yet, so I don't know how it will impact me, but probably will later today or tomorrow. I always wait a few days when the upgrades come out, just to see what problems everyone has first.

Good luck to you!

Marcia

http://www.pinterest.com/pin/create/extension/

Dec 10, 2014 1:09 PM in response to dmccoy3588

12-10-2014

I have a Iphone 6 with latest update.I spoke to Honda America and they told me that they have had no complaints and then I read this stream (Bull crap Honda) The dealer told me that the Iphone 6 was not compatible with my 2013 civic sedan 4 door. I spoke to another customer service rep at Honda and told me to delete all blue tooth connections from IPhone and delete everything as to devices from the civic.The next step was to turn the car off and turn the phone off then reconnect and that would fix my problem...IT DID for 2 weeks and now its disconnecting and reconnecting and some just closes down my blue tooth. I don't think anyone knows what is up, I'm sure that this is not happening to everyone. I am going to try again to delete everything from car and Iphone 6 and have to redo my voice speed list again!!!!! and see what happens. I might have to go back to my ear piece separate unit and just don't use the Civics Bluetooth. THAT *****

bluetooth keeps dropping and reconnecting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.